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Sales Operations Representative Jobs (NOW HIRING)

RXO

Customer Operations Representative

Chattanooga, TN · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

Anritsu

Customer Operations Representative

Morgan Hill, CA · On-site

$25.96 - $38.46/hr

As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for ... Pre-sales and/or post-sales customer support * Primary contact for our Sales Teams and external ...

HomeShield Pest Control

$70K - $70K/yr

You will work closely with sales representatives through direct field coaching, ride-alongs, performance reporting, and process optimization to ensure operational consistency, inspection accuracy ...

ADP, Inc.

Sales Operations Manager

Anaheim, CA · On-site

$70K - $70K/yr

You will work closely with sales representatives through direct field coaching, ride-alongs, performance reporting, and process optimization to ensure operational consistency, inspection accuracy ...

RXO

Customer Operations Representative

Ann Arbor, MI · On-site

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

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Sales Operations Representative information

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$23K

$76.7K

$141.5K

How much do sales operations representative jobs pay per year?

As of Sep 15, 2026, the average yearly pay for sales operations representative in the United States is $76,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $93,000.00 per year, depending on experience, location, and employer.

What is a sales operations representative?

A Sales Operations Representative is a professional who supports the sales team by managing processes, analyzing data, and ensuring efficient sales operations. Their responsibilities often include maintaining customer records, generating reports, coordinating between departments, and assisting with sales forecasting. By streamlining workflows and handling administrative tasks, they enable sales representatives to focus on selling and building client relationships. Sales Operations Representatives play a crucial role in driving productivity and supporting the overall sales strategy within a company.

How does a sales operations representative typically collaborate with the sales and marketing teams?

Sales Operations Representatives play a critical role in bridging the gap between sales and marketing teams. They work closely with sales managers to streamline processes, provide data-driven insights, and ensure the sales team has all necessary tools and information. Additionally, they coordinate with marketing to align lead generation efforts, track campaign effectiveness, and maintain up-to-date customer databases. This collaborative environment fosters communication and ensures both teams are working toward shared goals.

What are the key skills and qualifications needed to thrive as a sales operations representative, and why are they important?

To thrive as a Sales Operations Representative, you need strong analytical skills, attention to detail, and a background in business or sales, often supported by a relevant bachelor's degree. Familiarity with CRM platforms like Salesforce, data analysis tools, and Excel is typically required. Excellent communication, problem-solving abilities, and organizational skills help you collaborate effectively with sales teams and manage multiple priorities. These skills are crucial for streamlining sales processes, ensuring data accuracy, and supporting overall sales effectiveness.

What is the difference between Sales Operations Representative vs Sales Analyst?

AspectSales Operations RepresentativeSales Analyst
Required CredentialsTypically a bachelor's degree in business, marketing, or related field; familiarity with CRM softwareUsually a bachelor's degree in business, statistics, or related field; strong analytical skills
Work EnvironmentOffice setting, supporting sales teams, managing data, and process optimizationOffice setting, analyzing sales data, generating reports, and providing insights
Employer & Industry UsageCommon in sales organizations across various industriesUsed in sales and marketing departments across industries for data analysis

While both roles support sales functions, the Sales Operations Representative focuses on process management and supporting sales teams, whereas the Sales Analyst emphasizes analyzing sales data to inform strategies. Understanding these differences helps in choosing the right career path or hiring the appropriate candidate.

How to get into sales operations with no experience?

Sales Operations Representatives typically need strong organizational, analytical, and communication skills. Gaining experience through entry-level roles in sales, marketing, or data analysis, along with learning tools like CRM software, can help build relevant knowledge. Pursuing certifications in sales or data management can also improve your chances of entering the field without prior experience.
More about Sales Operations Representative jobs

What states have the most Sales Operations Representative jobs?

States with the most job openings for Sales Operations Representative jobs include:

What are popular job titles related to Sales Operations Representative jobs?

For Sales Operations Representative jobs, the most frequently searched job titles are:

Infographic showing various Sales Operations Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,681 per year, or $36.9 per hour.

Intermodal Operations Representative

Franklin, TN • On-site

US Multimodal Group
See more jobs at US Multimodal Groupexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago

Job description

ABOUT US:

U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.


JOB SUMMARY:

The Intermodal Operations Representative is responsible for coordinating and managing the day-to-day movement of intermodal freight across rail, truck, and terminal operations. This role ensures shipments move efficiently, safely, and on schedule by acting as a liaison between carriers, terminals, customers, and internal teams. The representative monitors load status, resolves operational issues, maintains accurate documentation, and provides timely communication to support service reliability, cost control, and customer satisfaction.


This position is required to be on-site daily in the Franklin, TN office location.

Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.


KEY RESPONSIBILITIES:

  • Coordinate daily intermodal shipments
  • Serve as the primary point of contact for customers, railroads, carriers, terminals, and internal teams
  • Schedule and dispatch rail pickups and deliveries to meet service commitments
  • Monitor shipment progress and proactively manage delays, exceptions, and service disruptions
  • Ensure accurate and timely execution of orders from origin to destination
  • Track container availability, rail ramp moves, dwell times, and cut-off schedules
  • Verify documentation accuracy, including bills of lading, rail waybills, customs information (as applicable), and delivery confirmations
  • Update transportation management systems (TMS) with shipment status, costs, and milestone events
  • Resolve operational issues such as missed appointments, equipment shortages, chassis availability, or misrouted containers
  • Communicate shipment updates, ETAs, and service issues clearly and professionally to customers
  • Collaborate with sales, customer service, and billing teams to ensure customer satisfaction
  • Review freight bills and support billing accuracy, accessorial approvals, and cost control
  • Ensure compliance with company policies, rail carrier rules, safety standards, and regulatory requirements
  • Support continuous improvement initiatives by identifying inefficiencies and recommending process enhancements

QUALIFICATIONS:

  • 2-years Intermodal experience preferred. 
  • Experience with TMS systems is highly preferred.
  • Proficiency in Microsoft Office
  • Strong analytical, organizational, and communication skills.
  • Attention to detail and the ability to manage high volume transactions efficiently.
  • Ability to thrive in a high-growth or fast-paced environment.



 WHAT WE OFFER:

  • Benefits include; PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
  • Company offers a 401(k) program and company match for eligible employees.
  • Opportunities for career advancement and continued professional development.
  • A dynamic, exciting, and mission-driven work environment.


Equal Opportunity Statement:

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.