Sales Operations Program Manager Jobs in Somerville, MA

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!

Summary

The Operations Program Manager is responsible for leading and delivering multi-site production programs across the full program lifecycle. This role ensures programs are executed on time, within scope, and aligned to cost, quality, delivery, and customer commitments. The Operations Program Manager serves as the primary point of coordination between customers, site leadership, and cross-functional teams to drive consistent execution and scalable performance across the manufacturing network.

This role combines core program management discipline with strong operations and production execution leadership, including dashboard implementation, visibility metrics, root cause and corrective actions, continuous improvement, and successful NPI/MRR transfers into production.

Key Responsibilities

Program & Production Management

Lead and deliver multi-site production programs, ensuring alignment to scope, schedule, cost, quality, and customer requirements.

Serve as the primary program point of contact for internal and external customers.

Develop, maintain, and execute detailed program plans defining milestones, deliverables, dependencies, and risks.

Proactively manage changes to scope, schedule, and cost with proper documentation and approvals.

Multi-Site Execution & Cross-Functional Leadership

Work in concert with site leaders, process leadership, planning, procurement, NPI, program management, production management, quality, and supply chain teams.

Coordinate cross-functional resources across multiple sites.

Lead Integrated Program Team (IPT) activities.

Identify cross-site risks and drive mitigation plans.

NPI & MRR Transfers to Production

Lead transfer of NPIs and MRRs into production.

Coordinate readiness reviews and risk mitigation.

Drive stabilization to steady-state production.

Dashboards, Metrics & Visibility

Drive implementation of standard dashboards and visibility metrics across sites.

Ensure consistent KPI definitions (OTD, past due, WIP, yield, capacity, cost, NPI readiness).

Root Cause, Corrective Action & Continuous Improvement

Lead RCCA efforts for production, quality, delivery, or cost issues.

Drive continuous improvement initiatives using Lean or operational excellence methods.

Deploy lessons learned across sites.

Governance, Reviews & Communication

Conduct regular program reviews with stakeholders and customers.

Provide program status reporting (G/Y/R).

Support proposals, estimates, schedules, and statements of work.

Ensure standard program management processes are applied.

Qualifications

Education

Bachelor's Degree required (Engineering, Operations, Supply Chain, or related field preferred)

Experience

4-7 years of experience in program management, operations, or manufacturing

Experience managing multi-site production programs

Customer-facing program management experience preferred

Skills

Strong program planning and execution skills

Cross-functional leadership in matrixed environments

Experience with operational KPIs and dashboards

Strong analytical, communication, and presentation skills

Other Requirements

Proficiency with Microsoft Office; ERP/MES/BI tools a plus

Ability to travel up to 25%

Work Environment

Office-based role within a manufacturing environment supporting multiple production sites

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact scirecruiting@am.spectrumcontrol.com.