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Sales Associate Jobs in Delaware (NOW HIRING)

Norman's Gift Shops, Inc.

Sales Associate

Wilmington, DE · On-site

$13.50 - $18.50/hr

Our Sales Associates are the key contributors in providing a 'caring team' atmosphere for our customers. They are most accessible to the consumer and are the primary resource of knowledge on the ...

Hibbett Retail, Inc.

Sales Associate

Milford, DE

$13.25 - $15.90/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for assisting the store's management staff with providing quality ...

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Sales Associate information

See Delaware salary details

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How much do sales associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for sales associate in Delaware is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sales Associate, and why are they important?

To thrive as a Sales Associate, you need strong product knowledge, customer service abilities, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes CRM tools is common. Outstanding communication, active listening, and a friendly, persuasive demeanor are valuable soft skills in this role. These skills are crucial for building customer relationships, meeting sales goals, and ensuring a positive shopping experience.

What are some common challenges Sales Associates face when meeting sales targets, and how can they overcome them?

Sales Associates often encounter challenges such as handling customer objections, managing slow foot traffic, and keeping up with evolving product knowledge. To overcome these, it's helpful to actively listen to customers, ask open-ended questions, and demonstrate a thorough understanding of the products. Regularly participating in training sessions and collaborating with teammates for best practices can also boost confidence and effectiveness. Staying adaptable and maintaining a positive attitude are key to consistently achieving sales goals.

What is the difference between Sales Associate vs Customer Service Representative?

AspectSales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales training often providedHigh school diploma; customer service training
Work EnvironmentRetail stores, showrooms, mallsCall centers, retail, service desks
Employer & Industry UsageRetail, wholesale, hospitalityRetail, telecom, banking, hospitality
Common Search & Comparison IntentSales skills, commission structureCustomer interaction, problem-solving

While both roles involve direct interaction with customers, Sales Associates focus on promoting and selling products, often earning commissions. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What Do Sales Associates Do?

Sales associates work in the retail industry. They often greet customers as they enter the store and assist the customer in finding what they need. A sales associate is responsible for walking customers through the entire buying process and ensuring the customer leaves satisfied. Customers rely on sales associates for information on the store’s inventory, in-store item location, and accurate pricing. Sales associates are also responsible for keeping the store neat and tidy; they process returns, reshelve items, and perform light cleaning. Depending on their shift, they may be the one to open or lock up the shop.

What are Sales Associates?

Sales Associates are retail professionals responsible for assisting customers, providing product information, and facilitating sales transactions in stores or other sales environments. They help customers find products, answer questions, and ensure a positive shopping experience. Sales Associates may also handle inventory, restock shelves, and process payments. Their goal is to meet sales targets while delivering excellent customer service. This role is essential in creating a welcoming atmosphere and fostering customer loyalty.
More about Sales Associate jobs
What are the most commonly searched types of Sales jobs in Delaware? The most popular types of Sales jobs in Delaware are:
What are popular job titles related to Sales Associate jobs in Delaware? For Sales Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Sales Associate jobs in Delaware look for? The top searched job categories for Sales Associate jobs in Delaware are:
What cities in Delaware are hiring for Sales Associate jobs? Cities in Delaware with the most Sales Associate job openings:
Sales Associate jobs near you
Sales Associate

Sales Associate

Norman's Gift Shops, Inc.

Wilmington, DE • On-site

$13.50 - $18.50/hr

Part-time

Posted 29 days ago

Norman's Hallmark rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Prices Corner Shopping Center, Wilmington, Delaware. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort through challenging times, and to celebrate the everyday moments in between.

WHAT WE ARE LOOKING FOR:

Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Sales Associates are the key contributors in providing a ‘caring team’ atmosphere for our customers. They are most accessible to the consumer and are the primary resource of knowledge on the sales floor. We expect our Sales Associates to show initiative, be a team player, and exemplify excellence during every aspect of the customer experience.

Sales Associate Key Responsibilities:

  • Infuse our Customer CARE program into the culture of the store in which you drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
  • Belief that the customer always comes first and is the most important individual to our business.
  • Meet store specific Crown Rewards program enrollment goals on a consistent basis.
  • Ability to learn and be efficient with our register system to ensure a pleasant point of sale experience for our customers. Accountable for cash register accuracy and basic mathematical skills.
  • Learn and utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
  • Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
  • Maintain and restock displays as directed by store management.
  • Perform additional duties as assigned.

BE A PART OF OUR TEAM

Do you like to inspire meaningful relationships and enhance people’s lives? Do you like to celebrate others? Do you take pride in everything you do? If this sounds like something you relate to and enjoy working with people, we definitely need to connect!

Basic Qualifications:

  • Must be 16 years of age or older.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Strong aptitude for basic math functions including percentages and general arithmetic.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

BENEFITS AND PERKS:

  • Flexible Schedule
  • A lucrative 25% off shopping discount on merchandise purchased in our stores.
  • Incentive contests throughout the year

Norman’s Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.