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Sales And Service Advisor Jobs (NOW HIRING)

Big Brand Tire & Service

Sales & Service Advisor

Mesa, AZ · On-site

$21 - $30/hr

Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every ... sales, retail automotive, and strong customer service + transferable sales background * Proven ...

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How much do sales and service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for sales and service advisor in the United States is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What does an entry level sales and service advisor do?

An entry-level sales and service advisor assists customers by answering questions, explaining products or services, and processing transactions. They often handle customer inquiries, support sales efforts, and may use point-of-sale systems or customer management software as part of their daily tasks.

What are the key skills and qualifications needed to thrive as a sales and service advisor, and why are they important?

To thrive as a Sales and Service Advisor, you need a solid understanding of sales techniques, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional communication, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills and qualities are crucial for building customer loyalty, achieving sales targets, and ensuring a positive service experience.

How to be a sales and service advisor with no experience?

To become a sales and service advisor with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as product knowledge or sales training. Entry-level positions often provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can help you get started in this role.

What are some typical challenges faced by sales and service advisors, and how can they be overcome?

Sales and Service Advisors often encounter challenges such as balancing sales targets with providing excellent customer service, managing high call or client volumes, and handling difficult customer interactions. To overcome these challenges, it’s important to develop strong communication and time management skills, stay current on product knowledge, and use empathy when addressing customer concerns. Many organizations provide ongoing training and support, as well as opportunities to collaborate with team members to share best practices and strategies for success.

What is a sales and service advisor?

Sales and Service Advisors are professionals who assist customers with their needs, provide information about products and services, and help resolve any issues or concerns. They work in a variety of industries, including retail, banking, and automotive services, where they combine customer service with sales responsibilities. Their role often involves answering questions, processing transactions, recommending products, and ensuring a positive customer experience. Effective communication and problem-solving skills are essential for success in this role.

What is the difference between Sales And Service Advisor vs Service Technician?

AspectSales And Service AdvisorService Technician
CredentialsCustomer service skills, basic automotive knowledge, certifications like ASE (optional)Technical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayWorkshop, repair bay, hands-on mechanical work
Employer & IndustryAuto dealerships, service centersAuto repair shops, dealerships
Primary FocusCustomer communication, selling services, schedulingDiagnosing, repairing, maintaining vehicles

While Sales And Service Advisors focus on customer interaction, sales, and service scheduling, Service Technicians are responsible for the hands-on repair and maintenance of vehicles. Both roles are essential in automotive service centers but differ in their core responsibilities and required skills.

What cities are hiring for Sales And Service Advisor jobs?

Cities with the most Sales And Service Advisor job openings:

Who are the top companies hiring for Sales And Service Advisor jobs?

The top employers for Sales And Service Advisor jobs are:

What are popular job titles related to Sales And Service Advisor jobs?

For Sales And Service Advisor jobs, the most frequently searched job titles are:

Sales And Service Advisor jobs near you
Infographic showing various Sales And Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,935 per year, or $26.4 per hour.

Sales & Service Advisor

Big Brand Tire & Service

Yucaipa, CA • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Big Brand Tire & Service rating

4.9

Company rating: 4.9 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

339th of 367 rated vehicle maintenance

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you're a match, one of our recruiters will personally call you this week.

Compensation & Benefits
  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
  • Greet every guest and deliver a world-class service experience
  • Act as the liaison between customer and technician - translate mechanical into clear recommendations
  • Confidently sell tires, wheels, repairs, warranties, and services
  • Perform visual inspections and document findings
  • Build lasting relationships that turn first-time guests into lifelong customers
  • Help maintain showroom and inventory standards
  • Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
  • 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
  • Proven ability to sell services and build trust
  • Strong communication and organizational skills
  • A self-starter with problem-solving ability and team spirit
  • Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)
  • Hungry to learn, grow, and lead
  • Flexible availability, including weekends, to serve customers when they need us most
About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

Employment Type: Full-Time

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