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Sales And Service Advisor Jobs (NOW HIRING)

Tire Max

Sales/ Service Advisor

Burlington, NC · On-site

$90K - $110K/yr

Sales And Service Advisor Tire Max Tire Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of ...

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How much do sales and service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for sales and service advisor in the United States is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What does an entry level sales and service advisor do?

An entry-level sales and service advisor assists customers by answering questions, explaining products or services, and processing transactions. They often handle customer inquiries, support sales efforts, and may use point-of-sale systems or customer management software as part of their daily tasks.

What are the key skills and qualifications needed to thrive as a sales and service advisor, and why are they important?

To thrive as a Sales and Service Advisor, you need a solid understanding of sales techniques, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional communication, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills and qualities are crucial for building customer loyalty, achieving sales targets, and ensuring a positive service experience.

How to be a sales and service advisor with no experience?

To become a sales and service advisor with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as product knowledge or sales training. Entry-level positions often provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can help you get started in this role.

What are some typical challenges faced by sales and service advisors, and how can they be overcome?

Sales and Service Advisors often encounter challenges such as balancing sales targets with providing excellent customer service, managing high call or client volumes, and handling difficult customer interactions. To overcome these challenges, it’s important to develop strong communication and time management skills, stay current on product knowledge, and use empathy when addressing customer concerns. Many organizations provide ongoing training and support, as well as opportunities to collaborate with team members to share best practices and strategies for success.

What is a sales and service advisor?

Sales and Service Advisors are professionals who assist customers with their needs, provide information about products and services, and help resolve any issues or concerns. They work in a variety of industries, including retail, banking, and automotive services, where they combine customer service with sales responsibilities. Their role often involves answering questions, processing transactions, recommending products, and ensuring a positive customer experience. Effective communication and problem-solving skills are essential for success in this role.

What is the difference between Sales And Service Advisor vs Service Technician?

AspectSales And Service AdvisorService Technician
CredentialsCustomer service skills, basic automotive knowledge, certifications like ASE (optional)Technical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayWorkshop, repair bay, hands-on mechanical work
Employer & IndustryAuto dealerships, service centersAuto repair shops, dealerships
Primary FocusCustomer communication, selling services, schedulingDiagnosing, repairing, maintaining vehicles

While Sales And Service Advisors focus on customer interaction, sales, and service scheduling, Service Technicians are responsible for the hands-on repair and maintenance of vehicles. Both roles are essential in automotive service centers but differ in their core responsibilities and required skills.

What cities are hiring for Sales And Service Advisor jobs?

Cities with the most Sales And Service Advisor job openings:

Who are the top companies hiring for Sales And Service Advisor jobs?

The top employers for Sales And Service Advisor jobs are:

What are popular job titles related to Sales And Service Advisor jobs?

For Sales And Service Advisor jobs, the most frequently searched job titles are:

Sales And Service Advisor jobs near you
Infographic showing various Sales And Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,935 per year, or $26.4 per hour.

Sales/ Service Advisor

Sun Auto Tire & Service, Inc.

King, NC • On-site

$90K - $110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Sun Auto Tire & Service rating

5.6

Company rating: 5.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

290th of 367 rated vehicle maintenance

Job description

Overview
Sun Auto Tire & Service offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.
We have immediate openings for Sales and Service Advisors.
The Sales and Service Advisor are essential team members as the face of the shops and the client's main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always provide a 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations.
Compensation: $90,000- $110,000/Yr (bonus and commissions included)
Benefits:
  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement!!!
Essential Roles and Responsibilities:
  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned
The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.
Qualifications:
  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess a valid driver's license

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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