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How much do sales ambassador jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for sales ambassador in the United States is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is a sales ambassador?

A sales ambassador works to convert potential clients to sales. You don’t always sell your product directly, but you put prospects in touch with a member of the sales team and provide customer support. To be a sales ambassador, you need an outgoing demeanor and should be persuasive. Your job is just to get the word out about your company’s product. This job doesn’t necessarily require special qualifications; however, it can help to have prior experience in sales.

What are the key skills and qualifications needed to thrive as a sales ambassador?

To thrive as a Sales Ambassador, you need strong product knowledge, persuasive communication abilities, and a track record of achieving sales targets, often supported by experience in customer-facing roles. Familiarity with point-of-sale (POS) systems, CRM software, and digital sales tools is typically required. Exceptional interpersonal skills, enthusiasm, and the ability to build rapport quickly help Sales Ambassadors stand out. These skills are crucial for effectively representing a brand, driving sales, and ensuring positive customer experiences.

How does a sales ambassador typically collaborate with other departments to achieve sales targets?

Sales Ambassadors often work closely with marketing, customer service, and product teams to ensure a seamless customer experience and to meet sales goals. They provide valuable feedback from customers, help execute promotional campaigns, and relay important product information between departments. This cross-functional collaboration allows Sales Ambassadors to stay informed about new offerings and resolve customer concerns more efficiently, making them a key link between clients and the company. Regular communication and teamwork are essential for success in this role.

What is the difference between Sales Ambassador vs Brand Representative?

AspectSales AmbassadorBrand Representative
CredentialsHigh school diploma or equivalent; some roles prefer sales or marketing certificationsHigh school diploma; marketing or communication certifications are a plus
Work EnvironmentRetail stores, events, promotional campaignsTrade shows, product launches, retail locations
Employer & Industry UsageRetail brands, consumer goods, fashionConsumer brands, marketing agencies, event companies
Search & Comparison IntentOften compared for promotional roles involving direct customer engagementCompared for roles emphasizing brand promotion and representation

While both roles involve promoting products and engaging with customers, a Sales Ambassador primarily focuses on direct sales and product promotion at events or retail locations. A Brand Representative emphasizes representing the brand's image and values, often at trade shows or promotional events. The roles overlap in skills and environments but differ in primary objectives.

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Sales Ambassador jobs near you
Infographic showing various Sales Ambassador job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $43,461 per year, or $20.9 per hour.

Casual Sales Ambassador - Naperville

Internal Job Board

Naperville, IL • On-site

Full-time

Re-posted 22 days ago

Job description

Position: Casual Sales Ambassador

Weekly: 4-19 hours

Sales Ambassador

Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Sales Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. 

We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Sales Ambassadors, it's not just about selling soap - it's about making a positive impact on the world, one bar at a time!


Responsibilities:

Sales and Customer Experience:
  • Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of  your results and actively work to grow your contribution to the store's overall sales. 
  • Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by  listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it.
  • Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
  • Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs. 

Team Involvement:

  • Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge, and abilities. 
  • Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members' perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence:

  • Time and Attendance: Be punctual, reliable, and present at work.  Actively participate in teamwork, prioritize your wellbeing by taking breaks when necessary, and keep up-to-date with company news and updates.
  • Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
  • Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales to  improve the customer experience.
  • Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications:

Required: 
  • Excellent customer service skills 
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment 
  • Knowledge and passion for skincare, natural beauty, and ethical business 
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays 
  • NOTE: Candidates under the age of 18 who are selected will be employed on a contract basis through the Lush Youth Employment Program, in line with local employment and labour regulations.

Preferred: 

  • Experience with consultation-based customer service models 
  • Strong problem-solving skills to address issues that arise in day-to-day operations 
  • Experience working in a team environment 
  • Experience working in skincare or cosmetics 
  • Experience in cross cultural collaboration and DEIB or social justice training 
  • Fluency in Spanish, French, or other languages

Apply