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Saas Technical Support Engineer Jobs (NOW HIRING)

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

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Technical Support Engineer

San Francisco, CA · On-site

$80 - $100/hr

Bachelor's degree. * 3+ years of experience in a technical support role in a SaaS environment. * U ... engineering context. * Ability to write and iterate on prompts for LLMs to generate RCAs, draft ...

ShipperHQ

Sr. Technical Support Engineer

Austin, TX · On-site

Sr. Technical Support Engineer About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... SaaS support, customer support, customer experience, or another technical customer-facing role

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Strong background in fintech, high-frequency trading, SaaS, or other fast-moving, highly regulated ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site

$150 - $200/hr

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Strong background in fintech, high-frequency trading, SaaS, or other fast-moving, highly regulated ...

Cyberhaven

Technical Support Engineer

Seattle, WA · On-site

$60 - $80/hr

The Technical Support Engineer candidate is passionate about technology, is always curious, and ... You must have technical depth, be client obsessed, and experience with a Saas based security ...

Cyera

Senior Technical Support Engineer

Creve Coeur, MO · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Experience supporting enterprise cloud, SaaS, data security, cybersecurity, data governance, or ...

Cyera

Senior Technical Support Engineer

Chicago, IL · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Experience supporting enterprise cloud, SaaS, data security, cybersecurity, data governance, or ...

Cyberhaven

Technical Support Engineer

California, MO · On-site

$60 - $80/hr

The Technical Support Engineer candidate is passionate about technology, is always curious, and ... You must have technical depth, be client obsessed, and experience with a Saas based security ...

Cyera

Senior Technical Support Engineer

Plano, TX · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Experience supporting enterprise cloud, SaaS, data security, cybersecurity, data governance, or ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Flywire

Technical Support Engineer II

Chicago, IL · On-site

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to ... MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols * AI Assistants: Claude Code, Google Gemini ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

PreVeil, Inc.

Senior Technical Support Engineer

PreVeil is a high-growth SaaS leader dedicated to securing the nation's defense industrial base. We ... As a Senior Technical Support Engineer, you will be a critical customer-facing member of our team ...

Flywire

Technical Support Engineer II

Chicago, IL

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to ... MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols * AI Assistants: Claude Code, Google Gemini ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

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Saas Technical Support Engineer information

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$37.5K

$79K

$119.5K

How much do saas technical support engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for saas technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What cities are hiring for Saas Technical Support Engineer jobs?

Cities with the most Saas Technical Support Engineer job openings:

What states have the most Saas Technical Support Engineer jobs?

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Infographic showing various Saas Technical Support Engineer job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Remote

Solovis
51 - 200 employees
Learn more about Solovisexternal

Full-time

Re-posted 13 days ago

Job description

Technical Support Engineer

Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide.

The Technical Support Engineer provides in depth technical support (Tier 2) for our growing customer base and users of our software. The role will be responsible for providing support for products, working to troubleshoot, document, and resolve the highly complex technical issues, as well as collaborate with services, development, customer success and sales. Technical Support Engineers may review coding to isolate complicated issues and provide possible solutions to the development teams.

Key Responsibilities
  • Efficiently resolve a growing number of complex customer-reported cases, enhancing customer satisfaction.
  • Achieve and maintain a CSAT rating of at least 90% with a 10% response rate for all team-handled cases.
  • Produce and update knowledgebase articles regularly to aid customers and promote self-service solutions.
  • Consistently meet customer communication targets 95% of the time, ensuring timely updates.
 
Skills
  • Experience in technical aptitude
  • Experience in conflict resolution
 
 
 

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