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Saas Application Support Engineer Jobs (NOW HIRING)

nantmedia

Application Support Engineer

El Segundo, CA · On-site

The Application Support Engineer is responsible for supporting, configuring, maintaining, and ... Experience supporting SaaS and hybrid cloud environments. * Experience using ticketing systems such ...

Nantmedia

Application Support Engineer

El Segundo, CA · On-site

$95K - $110K/yr

The Application Support Engineer is responsible for supporting, configuring, maintaining, and ... Experience supporting SaaS and hybrid cloud environments. * Experience using ticketing systems such ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Job#: 3050080 Application Support Engineer Location: Coppell, Texas Role Overview This position is ... Experience supporting cloud-based, SaaS, and on-premises applications in production environments.

Alkami Technology

Application Support Engineer

$70K - $88K/yr

The Application Support Engineer independently troubleshoots and resolves customer-reported issues ... Extensive experience supporting a SaaS platform * Demonstrated experience troubleshooting APIs ...

Alkami Technology

Application Support Engineer

$70K - $88K/yr

The Application Support Engineer independently troubleshoots and resolves customer-reported issues ... Extensive experience supporting a SaaS platform * Demonstrated experience troubleshooting APIs ...

CINC Systems

Staff Application Support Engineer

Proven ability to troubleshoot complex SaaS systems across application, integration, and data ... Treats support as an engineering discipline and a product capability * Calm, structured, and ...

CINC Systems

Staff Application Support Engineer

Proven ability to troubleshoot complex SaaS systems across application, integration, and data ... Treats support as an engineering discipline and a product capability * Calm, structured, and ...

Sensiple Inc.

Application Support Engineer

Liberty, NC · On-site

Application Support Engineer - Manufacturing Systems Location: Liberty, NC | Hybrid Type: Contract | Experience: 3+ years We are looking for an Application Support Engineer with experience supporting ...

Unily

Application Support Engineer

Job Purpose As an Application Support Engineer, you will provide highly technical, incident-driven support for our SaaS platform-owning each incident end-to-end from initial triage through ...

STI

Application Support Engineer

Raleigh, NC · On-site

Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...

Lanvera

Application Support Engineer

Coppell, TX · On-site

Application Support Engineer THE COMPANY: Lanvera is a leading CCM (Customer Communications ... Experience supporting vendor-hosted, SaaS, or cloud-based applications. JOB PARTICULARS: No travel ...

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Saas Application Support Engineer information

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How much do saas application support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for saas application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

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Infographic showing various Saas Application Support Engineer job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer?Process Unity & DocuSign

Boston, MA • On-site

Mastech Digital
IT Services • 501 - 1,000 employees
Learn more about Mastech Digitalexternal

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Key responsibilities

  • Provide L2/L3 production support for ProcessUnity and DocuSign applications, resolving incidents and service requests.

  • Investigate, troubleshoot, and perform root cause analysis for application issues and implement permanent solutions.

  • Design, configure, and implement platform enhancements, including workflows, forms, user roles, permissions, and integrations.

Job description


Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an Application Support Engineer ? Process Unity & DocuSign for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 6+ Months Contract

Location: Boston, MA (Hybrid)

Salary: Best in the Market

Role: Application Support Engineer ? Process Unity & DocuSign

Primary Skills: SaaS application administration, troubleshooting, and platform management

Role Description: The Application Support Engineer ? Process Unity & DocuSign must have 2-5+ years of experience. For this role, you must be someone with hands on experience in ProcessUnity and DocuSign administration and support.

As the ideal candidate, you will be responsible for providing L2/L3 production support, implementing platform enhancements, managing configurations and integrations, maintaining technical documentation, and overseeing platform upgrades, patches, and releases. This role requires a strong technical background in SaaS application administration, troubleshooting, and platform management.

Responsibilities:

- Provide L2/L3 production support for ProcessUnity and DocuSign applications, resolving complex incidents and service requests within defined SLAs.

- Investigate, troubleshoot, and perform root cause analysis for application issues and implement permanent resolutions.

- Design, configure, and implement enhancements in ProcessUnity, including workflows, forms, questionnaires, user roles, permissions, integrations, and platform configurations.

- Configure and administer DocuSign, including account provisioning, user management, templates, workflows, permissions, and platform settings.

- Support integrations between ProcessUnity, DocuSign, and other enterprise applications using APIs, SSO, or middleware where applicable.

Qualifications:

- 5+ years of experience supporting enterprise SaaS applications.

- Hands-on experience administering and supporting ProcessUnity.

- Hands-on experience administering DocuSign (eSignature and/or CLM preferred).

- Experience providing L2/L3 application support in a production environment.

Education: Bachelor?s degree in computer science or any IT related field.

Experience: Minimum 2-5+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Veena Grover

Recruiter Phone:

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

#Mastech1


Minimum Education Required: Bachelor
Years of Experience Required: More than 5 years
Expected Travel Time: None

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