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Saas Application Support Engineer Jobs (NOW HIRING)

iFlow Inc

Application Support Engineer

Liberty, NC · On-site

Application Support Engineer Location: · Liberty, North Carolina (Hybrid) Duration:Longterm Experience:7-15 Years Description Application Support Engineer - Manufacturing Systems (Siemens OpsCenter ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS · On-site

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS · On-site

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Stem Xpert

Application Support Engineer

Wichita, KS · On-site

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Job#: 3045416 Application Support Engineer || Hybrid in Jersey City or Dallas The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and ...

Experis

Application Support Engineer

Bellevue, WA · On-site

As a Application Support Engineer, you will be part of the Support Operations supporting enterprise applications, retail technology platforms, and payment systems. The ideal candidate will ...

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Saas Application Support Engineer information

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How much do saas application support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for saas application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

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Infographic showing various Saas Application Support Engineer job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

Montvale, NJ • On-site

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

Full-time

Re-posted 20 days ago

Job description

NAVA Software solutions is looking for a Application Support Engineer
Details:
Application Support Engineer
Location- Edison, NJ/Montvale, NJ
Duration- Full Time/ Direct Hire
We are looking for passionate and hardworking Application Support Engineer to lead the production support services for this product and to manage client relationships.
RESPONSIBILITIES
  • Manage a team of offshore engineers, prioritize incidents and requests to ensure service targets and SLAs are met and maintain high support service quality.
  • Take ownership of incidents and requests, working directly with the users and/or platform support team to investigate, troubleshoot, debug, and resolve technical issues arising from their service use.
  • Provide regular status updates on incidents assigned and coordinate with the members of the global support team
  • Build and maintain a thorough understanding of the vendor product, its deployment, and how customers use the software and services.
  • Coordinate/escalate with internal teams to ensure practical and efficient incident investigation and resolution. Various teams are - global support team, application support, Rapid Response Team (RRT), QA, Operations and DBA, Business/domain support, Development, Platform team, ID management team, Delivery, Service Management, third-party vendor.
  • Participate and contribute in cross-functional war rooms, lead war rooms where needed in issue resolution
  • Work within the systems and procedures to ensure the successful delivery of Orion's support across a growing user base, maintaining service integrity.
  • Create or review technical assessment and root cause analysis documents
  • Contribute to and improve Orion's knowledge systems through authoring and maintaining knowledge collateral, including troubleshooting and how-do-I guides.
  • Assist with unexpected events or failures which limit customer(s) use of the product, work to restore services rapidly, and effectively communicate to the customer to maintain their confidence.
  • Investigate and diagnose issues arising with the Azure resources used to deliver the service, act, or escalate where necessary.

KEY QUALIFICATIONS
  • Experience with Azure Kubernetes Services (AKS) and related troubleshooting (an Azure/Kubernetes admin - who also knows Operating Systems)
  • Understanding of Kubernetes and it's architecture
  • Familiarity with microservices architecture and container orchestration with Kubernetes.
  • Operating procedures of Kubernetes (kubectl, deployment, services, troubleshooting, Grafana, Prometheus)
  • Deep understanding of Microsoft Azure (Management groups, Azure policies, AKS, key vault, Application Insights, Application Gateway)
  • Deep knowledge of Microsoft Azure DevOps Tools (Pipelines, Release pipelines, Azure DevOps Boards)
  • Logging into Pods and containers
  • Understanding of docker images
  • CI/CD - DevOps of containers image into Kubernetes
  • Understanding of Operating system, Ubuntu
  • Understanding of Azure Cloud
  • Familiarity with MongoDB and PostgreSQL (nice to have)
  • Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
  • Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
  • Strong drive to automate manual operations and to improve them through repeated iteration.
  • Good understanding of various Azure cloud services and resources.
  • Familiarity with Continuous Integration and Continuous Delivery processes and a solid understanding of the software development life cycle.
  • Excellent troubleshooting and problem-solving skills.
  • Experience with disaster recovery, and capacity planning.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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