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Saas Support Jobs in Wisconsin (NOW HIRING)

Jobtailor

WI · On-site

$90 - $140/hr

... Workday Support organization and leverage tools • Pilot new programs and drive continuous ... SaaS implementation * B2B enterprise software * project management * issue resolution * escalation ...

VBA Software

Client Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

VBA is looking for a highly organized Client Support Specialist team member responsible for ... VBA is a cloud-based high growth healthcare SAAS company providing solutions for all employee ...

VBA Software

Operations Support Specialist

Germantown, WI · On-site

$52K - $70K/yr

VBA is looking for a highly motivated Operations Support Specialist with the following core skills ... Virtual Benefits Administrator is a cloud-based high growth healthcare SAAS company providing ...

Sprocket Security

Customer Support Specialist

Madison, WI · On-site +1

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required: * 2+ years in customer support, onboarding or implementation coordination, or a comparable customer operations role at a technical SaaS or security company. * Track record owning a support ...

defi AUTO LLC

Client Support Desk Analyst

Madison, WI · On-site

$60K - $75K/yr

It's an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan ... You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who ...

FIS

Support Engineer - Enterprise Platforms

Milwaukee, WI · Hybrid

$144K - $246K/yr

PREFERRED EXPERIENCE Experience supporting enterprise SaaS, banking platforms, fintech systems, or regulated infrastructure. - Familiarity with cloud or hybrid environments such as AWS, GCP, Azure ...

Falkor

WI · On-site

$180 - $250/hr

Lead and support all aspects of commercial contracting across the global business, including: * Enterprise SaaS agreements * Master Services Agreements (MSAs) * Subscription and licensing agreements

Kiongroup

CMMS Sales Specialist

Wauwatosa, WI · On-site

$75K - $130K/yr

... SaaS solution. * Build and maintain strong, long-term relationships with clients by providing excellent customer service and support. * Develop proposals, negotiate contract terms, and close deals.

Kiongroup

CMMS Sales Specialist

Wauwatosa, WI · On-site

$75K - $130K/yr

... SaaS solution. * Build and maintain strong, long-term relationships with clients by providing excellent customer service and support. * Develop proposals, negotiate contract terms, and close deals.

Resource Innovations

Senior Software Engineer

Madison, WI · On-site +1

$123K - $162K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... SaaS product. * Contribute to the strategic direction of software development within Resource Innovations, focusing on products that support energy efficiency and decarbonization efforts. * Other ...

Resource Innovations

Senior Software Engineer

Madison, WI

$123K - $162K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... SaaS product. * Contribute to the strategic direction of software development within Resource Innovations, focusing on products that support energy efficiency and decarbonization efforts. * Other ...

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to ... Knowledge of cloud platforms and SaaS applications LifeStance is an equal opportunity employer. We ...

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How much do saas support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for saas support in Wisconsin is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.62 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a SaaS Support role, and how are they addressed?

SaaS Support professionals often encounter challenges such as troubleshooting complex software issues for users with varying technical skills, managing high volumes of support requests, and keeping up with frequent software updates. To address these, they rely on strong communication to explain solutions clearly, utilize detailed knowledge bases, and collaborate with product or engineering teams for advanced problem-solving. Many teams also prioritize ongoing training and use workflow tools to efficiently manage and prioritize support tickets. This dynamic environment helps team members continuously develop their technical expertise while delivering high-quality service to customers.

What is a SaaS Support?

A SaaS Support job involves assisting customers with technical issues, troubleshooting software problems, and ensuring users can effectively utilize a cloud-based application. Support specialists typically handle inquiries through chat, email, or phone, addressing concerns such as account setup, feature usage, and error resolution. They work closely with development teams to report bugs and suggest improvements. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in SaaS Support?

To thrive as a SaaS Support professional, you need a solid understanding of software applications, troubleshooting, and customer service, usually backed by experience in technical support or IT. Familiarity with ticketing systems like Zendesk or Freshdesk, CRM platforms, and knowledge base tools is commonly required, while certifications such as CompTIA ITF+ or relevant product certifications are a plus. Strong communication, patience, and problem-solving abilities are critical soft skills for effectively assisting customers and collaborating with internal teams. These skills enable swift issue resolution, customer satisfaction, and seamless adoption of SaaS solutions.

What are popular job titles related to Saas Support jobs in Wisconsin?

For Saas Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Saas Support jobs in Wisconsin look for?

The top searched job categories for Saas Support jobs in Wisconsin are:

Saas Support jobs near you
Infographic showing various Saas Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,033 per year, or $18.8 per hour.

SAAS, Cloud based HR and Payroll, Outside Sales, WI

Planet Green Search

Milwaukee, WI • On-site

$150K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

SAAS, Cloud Based HR and Payroll, Outside Sales

Our client is a leader in Software-as-a-Service (SaaS) HR and Payroll Processing Services. They are able to help companies free themselves from the constraints of traditional software by providing them on-demand access to their payroll and HR data. In addition to payroll processing, our payroll product includes a robust suite of HR management tools, all in the same single application. They help employers streamline their payroll and HR processes with the latest technology. They were the first to offer payroll services over the Internet and for over a decade, our Software-as-a-Service (SaaS) solution has helped to free companies from the constraints of traditional software. In addition to payroll processing we now offer time and attendance, HRIS, benefit administration, background checks, and COBRA compliance all in one online application. Publicly Traded.

Hot points:

  • New-age technology, coupled with a commitment to 1950s customer service is the driving force behind their competitive advantage.
  • Client-driven development of their proprietary software makes it user friendly, while providing unmatched flexibility and scalability.
  • Offers extensive training and all the tools a new sales representative needs to achieve success.
  • The nation's most popular Internet payroll and Human Resource service provider.
  • Publicly traded

Position: Outside Sales, regional territory

Compensation:

$100,000 Base Uncapped compensation is based on performance Base salaries increase as your lifetime sales increase Their Compensation Plan allows top performers to earn $150K+ within the first 12 months and well beyond that as they progress in their career

Exceptional Benefits:

Enjoy $1 employee health insurance premiums, matching 401(k), dental, vision, life insurance, etc. Outstanding Training and Management Support Keep on top of your game with in-depth new hire training, weekly team trainings and Advanced Sales Training. Health Care, Dental Care Life and Voluntary Life Insurance Long Term and Short Term Disability Insurance Retirement Plan with Matching Section 125 Plan with Flexible Spending Account

Non-Financial Incentives:

Be rewarded for your efforts with opportunities to win a new car, cash and trips to luxurious vacation destinations.

Apply