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Saas Program Manager Jobs in Baltimore, MD (NOW HIRING)

Tax System Program Manager Location: Baltimore, MD Duration: 12+ Months The Tax System Program ... Application Development or Data Analysis backgrounds preferred along with experience managing SaaS ...

... SaaS platform. Technically- and business-minded Customer Success Managers, Technical Account ... Execute and refine scalable enablement programs, including building customer champions and engaging ...

Customer Success Manager

Baltimore, MD · On-site

$70K - $95K/yr

... SaaS platform. Technically- and business-minded Customer Success Managers, Technical Account ... Execute and refine scalable enablement programs, including building customer champions and engaging ...

Customer Success Manager

Baltimore, MD · On-site

$70K - $95K/yr

... SaaS platform. Technically- and business-minded Customer Success Managers, Technical Account ... Execute and refine scalable enablement programs, including building customer champions and engaging ...

Customer Success Manager

Baltimore, MD · On-site

$75K - $95K/yr

... SaaS platform. Technically- and business-minded Customer Success Managers, Technical Account ... Execute and refine scalable enablement programs, including building customer champions and engaging ...

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... Employee Assistance Program (EAP) * Fuel reimbursement The salary for this role is $50,000-$80,000 ...

Other duties as needed About You * 5+ years Program/Project Management experience with Software Engineering teams. * Proven experience managing releases for SaaS or cloud-native platforms at scale.

Other duties as needed About You * 5+ years Program/Project Management experience with Software Engineering teams. * Proven experience managing releases for SaaS or cloud-native platforms at scale.

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Saas Program Manager information

See Baltimore, MD salary details

$38.3K

$106.8K

$156K

How much do saas program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for saas program manager in Baltimore, MD is $106,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $131,700.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

Are SaaS program managers in high demand?

SaaS program managers are in high demand due to the rapid growth of cloud-based software services. They are valued for their skills in project management, cross-functional coordination, and familiarity with SaaS platforms and tools like Jira or Salesforce. The role often requires experience in agile methodologies and certifications such as PMP or Scrum Master.

What does a SaaS program manager do?

A SaaS program manager oversees the planning, execution, and delivery of multiple software-as-a-service projects, ensuring they meet business goals and deadlines. They coordinate cross-functional teams, manage budgets, and utilize project management tools like Jira or Trello to track progress. Strong communication, leadership, and understanding of SaaS platforms are essential for success in this role.

What are popular job titles related to Saas Program Manager jobs in Baltimore, MD?

For Saas Program Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Saas Program Manager jobs in Baltimore, MD look for?

The top searched job categories for Saas Program Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Saas Program Manager jobs?

Cities near Baltimore, MD with the most Saas Program Manager job openings:

Program Manager

Fort George G Meade, MD • On-site

Full-time

Re-posted 5 days ago


Job description

Who we are! 

Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you.

We lead with technical expertise, but that is just the tip of the iceberg - the 'Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients. 

You. 

Platinum Technologies is seeking a Program Manager with demonstrated experience leading enterprise IT modernization and sustainment programs within the DoD and Federal Government. Must possess strong leadership, communication, analytical, and stakeholder engagement skills; the ability to quickly learn complex mission environments; and experience coordinating technical SMEs to deliver mission outcomes. The candidate should be capable of translating operational requirements into executable plans, managing program risks and performance, and providing strategic recommendations to government leadership. 

This role requires an ACTIVE SECRET CLEARANCE

Location: Hybrid at Ft. Meade, MD

What you get to do.

  • Lead end-to-end delivery of privacy information management capabilities, integrating e-discovery tools such as CasePoint, associated workflows, and automation.
  • Design and optimize workflows for:
    • Privacy Impact Assessments (PIAs)
    • System of Records Notices (SORNs)
    • Computer Matching Agreements
    • PII inventory and data flow mapping
    • Breach/incident response tracking
  • Integrate privacy requirements into enterprise systems (e.g., GRC platforms, RMF tools, ticketing systems like ServiceNow)
  • Align privacy processes with Risk Management Framework (RMF) and system authorization workflows
  • Manage data lifecycle governance for PII, including collection, use, sharing, retention, and disposal
  • Develop metrics and dashboards to track privacy program maturity and performance (aligned to capability maturity models)
  • Coordinate with system owners, ISSOs, engineers, and data architects to embed privacy-by-design principles
  • Oversee implementation of NIST 800-53 privacy controls (Appendix J / Rev. 5) within technical environments
  • Support automation of compliance artifacts and reporting (PIAs, SORNs, data calls)
  • Lead cross-functional teams delivering privacy-related system enhancements and integrations
  • Provide technical guidance on privacy risks in cloud, SaaS, and data-sharing environments
  • Support audits and inspections by ensuring traceability between policy, controls, and system implementation 

Requirements

Program Leadership & Execution

  • 10+ years of experience managing large-scale federal IT programs supporting DoD or Federal Civilian agencies.
  • Proven ability to lead modernization and sustainment efforts across multiple workstreams, stakeholders, and technical teams.
  • Experience managing program scope, schedule, staffing, risks, deliverables, and customer expectations.
  • Demonstrated success operating in agile, hybrid, and traditional project management environments.
  • Experience managing cloud migration or application modernization efforts.
  • Familiarity with cybersecurity frameworks (RMF, NIST, Zero Trust).
  • Experience supporting programs undergoing organizational or business process transformation.
 

Team Coordination & SME Integration

  • Proven ability to leverage technical SMEs rather than serve as the sole subject matter expert.
  • Ability to rapidly absorb new mission areas and coordinate specialized teams to produce informed recommendations.
  • Experience managing geographically dispersed and cross-functional teams.
 

DoD Environment Experience

  • Familiarity with DoD governance processes, acquisition lifecycle, cybersecurity requirements, and IT modernization initiatives.
  • Experience supporting mission-critical systems with high availability and operational continuity requirements.
  • Understanding of the relationship between sustainment operations and modernization roadmaps.
 

 Strategic Analysis & Decision Support

  • Strong analytical and problem-solving skills.
  • Ability to evaluate competing priorities and provide data-driven recommendations.
  • Experience developing executive briefs, decision papers, risk assessments, and program status reports.
  • Ability to identify emerging risks and develop mitigation strategies before they impact mission delivery.
 

Stakeholder Engagement & Communication

  • Exceptional written and verbal communication skills.
  • Experience briefing senior government leaders, program executives, and technical review boards.
  • Ability to facilitate collaboration between technical SMEs, functional stakeholders, contractors, and government personnel.
  • Skilled at translating operational requirements into actionable tasks for technical teams.
 

Technical & Modernization Acumen

  • Ability to understand complex enterprise applications, system architectures, cloud environments, and integration requirements.
  • Experience leading digital modernization initiatives involving application modernization, data management, cybersecurity, and infrastructure upgrades.
  • Strong understanding of software development lifecycle (SDLC), DevSecOps, CI/CD pipelines, and configuration management practices.
  • Ability to translate technical issues into clear business impacts and recommendations for government leadership.
 

Desired Qualifications

  • Prior DISA, DITCO, or DoD enterprise IT experience.
  • Experience modernizing legacy case management, workflow, records management, or privacy/compliance systems.

 The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. 

$160,000 - $180,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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