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Saas Operations Manager Jobs in Hawaii (NOW HIRING)

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Waipahu, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Mililani, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Honolulu, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Waipahu, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Mililani, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Honolulu, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Pearl City, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Pearl City, HI · On-site

FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

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All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Hawaii

Saas Operations Manager information

See Hawaii salary details

$32.2K

$65.9K

$123.1K

How much do saas operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for saas operations manager in Hawaii is $65,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is a SaaS operations manager a high paying job?

A SaaS operations manager typically earns a competitive salary that reflects experience, industry demand, and company size. Salaries for this role often range from mid to high six figures in larger organizations, especially with expertise in cloud platforms, process optimization, and team management.
What are popular job titles related to Saas Operations Manager jobs in Hawaii? For Saas Operations Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Saas Operations Manager jobs in Hawaii look for? The top searched job categories for Saas Operations Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Saas Operations Manager jobs? Cities in Hawaii with the most Saas Operations Manager job openings:
Saas Operations Manager jobs near you

Category Manager - Information Technology

HMSA

Honolulu, HI • On-site

Other

Posted 9 days ago

Job description

  1. Category Strategy and Planning
    • Partner with the Chief Procurement Officer (CPO) and IT leadership to develop multiyear category strategies for IT & Technology Operations vendors.
    • Lead execution of IT vendor strategy, ensuring alignment with enterprise architecture, digital transformation, and cybersecurity priorities.
    • Coordinate with IT Leadership on vendor demand planning, technology roadmaps, product lifecycles, and modernization efforts.
    • Conduct market research and stay up to date with current trends across SaaS, cloud models, licensing, hardware, cybersecurity, and managed services.
    • Identify cost optimization, rationalization, standardization, and risk mitigation opportunities.
  2. Strategic Sourcing and Contracting
    • Lead sourcing, competitive events (RFx), and negotiation of complex IT contracts ($1M-$10M+), including SaaS, cloud, infrastructure, Telcom, and managed services.
    • Develop and execute deal strategies (i.e., bundling, multi-year agreements, rate card optimization, and usage commitments).
    • Manage contracting for software licensing, SaaS subscriptions, cloud consumption agreements, managed services, telecom, and IT professional services.
    • Drive measurable savings through competitive sourcing, benchmarking, and renegotiation strategies.
    • Evaluate and optimize cloud consumption (Azure/AWS), SaaS licensing tiers, and enterprise agreements.
    • Oversee the IT contract lifecycle, including renewals, extensions, amendments, and vendor onboarding and offboarding.
    • Ensure contracts meet HMSA standards for data protection, cybersecurity controls, SLAs, compliance, and risk management.
  3. Vendor Governance and Performance Oversight
    • Provide vendor oversight for IT & Technology Operations suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.
    • Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.
    • Partner with Vendor Managers, IT owners, and InfoSec to ensure governance, QBRs, continuous improvement, and issue resolution.
    • Support privacy, cybersecurity, thirdparty risk, and regulatory compliance assessments.
    • Identify opportunities for cost recovery, demand management, and contract re-baselining.
  4. Financial and Value Management
    • Analyze IT spending (software, cloud, infrastructure, telecom, managed services); deliver and track quantifiable cost savings, cost avoidance, and value creation across IT spend.
    • Validate pricing, usage data (seat counts, cloud consumption), billing accuracy, and budget impacts.
    • Develop business cases for contract decisions, vendor consolidation, or new technology acquisitions.
    • Support IT budget cycles, forecasting, and technology investment planning
  5. Stakeholder and Cross-Departmental Collaboration
    • Coordinate closely with CIO, IT Directors, Enterprise Architecture, Cybersecurity, Applications, Infrastructure, and Digital teams.
    • Function as a procurement advisor for technology initiatives and vendor planning.
    • Partner with Legal, Compliance, Risk, Privacy, and Finance
    • Guide business and IT stakeholders on procurement governance, contract requirements, and vendor best practices.
  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.
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