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External Operations Manager Jobs in Hawaii (NOW HIRING)

Hertz

Customer Operations Manager

Honolulu, HI

$129K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

Hertz

Customer Operations Manager

Honolulu, HI · On-site

$129K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

CLEAR - Field

Operations Manager (HNL)

Honolulu, HI · On-site

$65K - $75K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Build and foster internal and external stakeholder relationships & serve as a trusted member of ...

CLEAR - Field

Operations Manager (HNL)

Honolulu, HI · On-site

$65K - $75K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Build and foster internal and external stakeholder relationships & serve as a trusted member of ...

Hertz

On-Site Customer Operations Manager

Lihue, HI · On-site

$58K/yr

The On-Site Customer Operations Manager focuses on the front-of-the-house processes, customer ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

Hertz

On-Site Customer Operations Manager

Lihue, HI · On-site

$58K/yr

The On-Site Customer Operations Manager focuses on the front-of-the-house processes, customer ... Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to ...

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All JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Hawaii

External Operations Manager information

See Hawaii salary details

$32.2K

$65.9K

$123.1K

How much do external operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for external operations manager in Hawaii is $65,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in an organization. Understanding and balancing these components is essential for effective operations management roles like External Operations Manager.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.
What are popular job titles related to External Operations Manager jobs in Hawaii? For External Operations Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching External Operations Manager jobs in Hawaii look for? The top searched job categories for External Operations Manager jobs in Hawaii are:
What cities in Hawaii are hiring for External Operations Manager jobs? Cities in Hawaii with the most External Operations Manager job openings:
External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in Hawaii as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $65,928 per year, or $31.7 per hour.
Customer Operations Manager

Customer Operations Manager

Hertz

Honolulu, HI

$129K/yr

Full-time

Medical, Dental, Vision, Life

Posted 20 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

118th of 140 rated vehicle equipment hire

Job description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. 
What You'll Get:

  • The starting salary for this role is 58,000 annually, commensurate of experience.
  • Bonus: Eligible
  • Stock: Eligible
  • Stock Options: Eligible
  • Profit Sharing: Eligible
  • Bonus Plans: Eligible 
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Up to 40% off the base rate of any standard Hertz Rental
    • Medical, Dental & Vision plan options
    • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
    • Paid Parental Leave & Adoption Assistance
    • Employee Assistance Program for employees & family
    • Educational Reimbursement & Discounts
    • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
       

What You'll Do:

  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes 
  • Resolves customer issues, ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
  • Conducts performance evaluations that are timely and constructive, where applicable
  • Participates in the recruiting process, as required
  • Provides management with various updates and indicators as requested
  • Remains current on all administrative duties according to company policy

What We're Looking For:

  • 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor's Degree preferred 
  • Moderate proficiency in Microsoft Office Suite
  • Ability to collaborate with internal and external stakeholders 
  • Flexible and adaptable; ability to work effectively in ambiguous situations 
  • Excellent verbal and written communication skills  
  • Ability to address and resolve customer service challenges
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to influence
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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