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Saas Implementation Specialist Jobs (NOW HIRING)

Socket.dev

Implementation Specialist

Carlsbad, CA · On-site

About the role TheUnimarketImplementation Specialist for North America reports to the Head of PMO ... Experience with implementation of SaaS solutions and integration of such solutions to ERP ...

New

Alkami Technology

Implementation Specialist

... SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US ... The Implementation Specialist operates with moderate autonomy while managing multiple ...

Alkami Technology

Implementation Specialist

... SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US ... The Implementation Specialist operates with moderate autonomy while managing multiple ...

Ntracts, Inc

Implementation Specialist

Client Services Implementation Specialist will join the Client Services Team to redefine how ... SaaS roles. * Strong verbal and written communication skills, with the ability to work ...

Ooma

Implementation Specialist

The Implementation Specialist is the first line of contact for Ooma Enterprise. To successfully on ... preference in a SaaS or Customer Service Call Center environment * Knowledge of networking ...

DealerBuilt

Implementation Specialist

Houston, TX · On-site +1

DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... We are growing and looking for an Implementation Specialist to support the successful onboarding ...

Moab

Implementation Specialist

New York, NY · On-site

$90K - $140K/yr

About the Role We're looking for Implementation Specialists to join our Business Operations team ... What You Need Experience: * 2-4 years in SaaS implementation, customer success, customer onboarding ...

DealerBuilt

Implementation Specialist

DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... We are growing and looking for an Implementation Specialist to support the successful onboarding ...

Rapid7

Implementation Specialist

Tampa, FL

About the Role As an Implementation Specialist, your primary responsibility will be to serve as the ... Utilize familiarity with SaaS or cybersecurity technologies like SIEM, ASM, Vulnerability ...

Rapid7

Implementation Specialist

Tampa, FL · On-site

About the Role As an Implementation Specialist, your primary responsibility will be to serve as the ... Utilize familiarity with SaaS or cybersecurity technologies like SIEM, ASM, Vulnerability ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Experience working in a startup or fast-growth SaaS environment * Understanding of legal services ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Experience working in a startup or fast-growth SaaS environment * Understanding of legal services ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Experience working in a startup or fast-growth SaaS environment * Understanding of legal services ...

Texture Corp.

$120K - $150K/yr

Remote (US) Overview The Implementation Specialist is responsible for executing customer onboarding ... Experience with SaaS tools, CRMs, or project tracking tools is a plus * Energy experience not ...

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Saas Implementation Specialist information

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How much do saas implementation specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for saas implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is a SaaS Implementation Specialist?

A SaaS Implementation Specialist is a professional responsible for guiding organizations through the process of adopting and integrating Software-as-a-Service (SaaS) solutions. They work closely with clients to understand their business needs, configure the software to meet those requirements, and ensure a smooth transition from existing systems. Their role includes project management, user training, data migration, and ongoing support to maximize the value of the SaaS product. Effective communication and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist?

To thrive as a SaaS Implementation Specialist, you need a strong understanding of cloud-based software, project management, and client onboarding processes, often supported by a degree in information technology or related fields. Familiarity with CRM systems, API integrations, data migration tools, and certifications like PMP or Salesforce Administrator are highly beneficial. Excellent communication, problem-solving, and customer service skills help you effectively guide clients and resolve issues. These skills are crucial to ensure seamless software adoption, customer satisfaction, and the overall success of SaaS deployments.

What are some common challenges a SaaS Implementation Specialist faces during client onboarding, and how can they be addressed?

A SaaS Implementation Specialist often encounters challenges such as managing diverse client expectations, integrating the software with existing systems, and ensuring user adoption across different departments. To address these, specialists typically work closely with client stakeholders to set clear goals, provide thorough training, and communicate proactively throughout the onboarding process. Leveraging project management tools and establishing clear timelines can also help ensure a smooth transition and successful implementation.

What is the difference between Saas Implementation Specialist vs Customer Success Manager?

AspectSaaS Implementation SpecialistCustomer Success Manager
Primary FocusImplementing and configuring SaaS solutions for clientsEnsuring ongoing client satisfaction and retention
Work EnvironmentProject-based, technical, and client-facingRelationship management, strategic planning, and support
Required CredentialsTechnical certifications, knowledge of SaaS platformsCustomer service experience, communication skills

The SaaS Implementation Specialist primarily focuses on deploying and configuring SaaS products for clients, ensuring smooth onboarding. In contrast, the Customer Success Manager maintains long-term client relationships, aiming to maximize satisfaction and retention. While both roles require strong communication skills, the Implementation Specialist is more technical, whereas the Customer Success Manager emphasizes relationship management.

Is a SaaS Implementation Specialist a stressful job?

A SaaS Implementation Specialist often faces pressure to meet project deadlines and ensure smooth deployment of software solutions, which can contribute to stress. The role requires strong communication, problem-solving skills, and the ability to manage multiple client needs, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is a SaaS Implementation Specialist entry level?

A SaaS Implementation Specialist role can be entry level or require several years of experience, depending on the company and complexity of the software. Entry-level positions typically focus on basic implementation tasks and may require familiarity with SaaS platforms, customer communication skills, and some technical knowledge. More advanced roles may demand certifications or prior experience in software deployment and project management.

What cities are hiring for Saas Implementation Specialist jobs?

Cities with the most Saas Implementation Specialist job openings:

What states have the most Saas Implementation Specialist jobs?

States with the most job openings for Saas Implementation Specialist jobs include:

What are popular job titles related to Saas Implementation Specialist jobs?

For Saas Implementation Specialist jobs, the most frequently searched job titles are:

Saas Implementation Specialist jobs near you

Implementation Specialist

Carlsbad, CA • On-site

Socket.dev
Network Security • 1 - 10 employees
Learn more about Socket.devexternal

Other

Posted 2 days ago

New

Job description

About the role

TheUnimarketImplementation Specialist for North America reports to the Head of PMO North America and is responsible for the completion of all aspects of deliveringUnimarket’ssolution to new and/or existing customers whichinclude:Project Management and Planning, Site Configuration, Systems Integrations, Supplier Enablement, Initial Customer Training and Support, as well as project documentation and customer transition to Customer Success.


What you'll do

  • Ensuring the success and timeliness of customer projects

  • Work with internal and external resources critical to successful projects in addition to working closely with all aspects of the business, Supplier Integration, Support, Customer Success, Account Management and Development/Technical teams

  • Work with customers through their implementation journey which includes building good relationships while deliveringhigh-qualityservice, ensuring customer satisfaction andprovidingeffective advice asrequired.

  • Documentation related to projects (Project Plans, Handoff Documents, Training, Process flowetc.)

  • Gather and share fresh feedback on product and solutions from new customers as they see the product for the first time

  • Stay up to date onUnimarketproduct knowledge and general industry practices


Additional duties and responsibilities

  • Participate and support the integrated supplier testing for new customer projects.

  • Perform business analysis on customer processes related to the available and recommendedUnimarketconfigurations.

  • Run new customer training sessions for Train-the-Trainer, End User and Administrator training.

  • Act as an escalation point forUnimarketSupport, Customer Success and Account Managers for issues related to customer support inquiries.

  • Participate in meetings, prepare agendas, meeting minutes, reports and perform other duties as requested by the Head of Project Management Office.

  • Travel to visit customers and to attendUnimarketevents.

  • WhenUnimarketmakes an acquisition, the Implementation Lead is expected to learn all new modules and features and be prepared for delivery of all aspects of thenew solutions.

  • Track and record time related to Customer projects and activities.


These responsibilities may change from time to time to reflect the changing requirements of the company, your position and of our customers and suppliers.


About you

  • Relevant work experience (i.e. business operations, product management, project management) in a SaaS environment.

  • Excellent problem solving skills.

  • Experience with implementation of SaaS solutions and integration of such solutions to ERP,financeand other third-party solutions.

  • High levelofproficiencyin Excel and business software applications.

  • Ability to work independently and effectively in a \"hands on, make it happen\" environment.

  • Process-oriented and detail focused.

  • AI Literacy and adaptability - We use AI tools daily across functions - Claude, search, code generation, data analysis. Youdon'tneedexpertise, but we expect you to:



    • Learn and adopt new tools quickly

    • Be curious and ask questions about how they work and where they add value

    • Experiment and iterate rather than accept outputs at face value

    • Stay current as the landscape shifts




Bonus but not essential

  • Experience in procurement or with procurement technology is a plus.

  • Experience in higher education is helpful.


A note to our applicants

We welcome applications from people of all backgrounds and encourage candidates from marginalized communities to apply. If you need adjustments during the interview process, please let us know we’ll do our best to support you. Please note:



  • You must have the legal right to work in the United States.

  • A police record check will be required as part of the process.

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