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Saas Implementation Specialist Jobs (NOW HIRING)

Points North

Implementation Specialist

Bloomington, MN · On-site

$60 - $80/hr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience within a growing SaaS and/or software company, preferred. * Able to work hybrid from our ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience within a growing SaaS and/or software company, preferred * Able to work hybrid from our ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... SaaS implementation experience, highly preferred  * Experience in Construction, Financial ...

PEARLY

Implementation Specialist

Atlanta, GA · On-site

$100 - $125/hr

Role Summary The Implementation Specialist owns the post-contract onboarding lifecycle for every ... 4 years in SaaS implementation, onboarding, or technical customer success * Strong project ...

Redfish Recruiting

Implementation Specialist

Implementation Specialist Location: Remote Company: Cotribute (www.cotribute.com) About Us ... or SaaS implementations is advantageous but not required. * Proactive, self-motivated work style ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Karbon

Implementation Specialist

Chicago, IL · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Karbon

Implementation Specialist

Arizona City, AZ · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

About the Position Mountain Pass is seeking an Implementation Specialist to support the deployment ... The ideal candidate has experience working with SaaS solutions and modern software tools, thrives ...

Karbon

Implementation Specialist

Dallas, TX · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Incident IQ

Implementation Specialist

Atlanta, GA · On-site

Implementation Specialist Overview: The Implementation Specialist is the subject matter expert who ... Proven professional experience with both client/server and cloud based (SaaS) applications and ...

Karbon

Implementation Specialist

Denver, CO · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Karbon

Senior Implementation Specialist

As a Senior Implementation Specialist at Karbon, you'll serve as the trusted guide for our largest ... You have 3-5+ years of experience in B2B SaaS Implementations * You have 2+ years of end-to-end ...

Dtn

Implementation Specialist

$58K - $77K/yr

DTN is seeking an experienced Implementation Specialist to join our Professional Services team and support the successful deployment of enterprise-grade SaaS and RaaS solutions for global customers.

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Saas Implementation Specialist information

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How much do saas implementation specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for saas implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is a SaaS Implementation Specialist?

A SaaS Implementation Specialist is a professional responsible for guiding organizations through the process of adopting and integrating Software-as-a-Service (SaaS) solutions. They work closely with clients to understand their business needs, configure the software to meet those requirements, and ensure a smooth transition from existing systems. Their role includes project management, user training, data migration, and ongoing support to maximize the value of the SaaS product. Effective communication and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist?

To thrive as a SaaS Implementation Specialist, you need a strong understanding of cloud-based software, project management, and client onboarding processes, often supported by a degree in information technology or related fields. Familiarity with CRM systems, API integrations, data migration tools, and certifications like PMP or Salesforce Administrator are highly beneficial. Excellent communication, problem-solving, and customer service skills help you effectively guide clients and resolve issues. These skills are crucial to ensure seamless software adoption, customer satisfaction, and the overall success of SaaS deployments.

What are some common challenges a SaaS Implementation Specialist faces during client onboarding, and how can they be addressed?

A SaaS Implementation Specialist often encounters challenges such as managing diverse client expectations, integrating the software with existing systems, and ensuring user adoption across different departments. To address these, specialists typically work closely with client stakeholders to set clear goals, provide thorough training, and communicate proactively throughout the onboarding process. Leveraging project management tools and establishing clear timelines can also help ensure a smooth transition and successful implementation.

What is the difference between Saas Implementation Specialist vs Customer Success Manager?

AspectSaaS Implementation SpecialistCustomer Success Manager
Primary FocusImplementing and configuring SaaS solutions for clientsEnsuring ongoing client satisfaction and retention
Work EnvironmentProject-based, technical, and client-facingRelationship management, strategic planning, and support
Required CredentialsTechnical certifications, knowledge of SaaS platformsCustomer service experience, communication skills

The SaaS Implementation Specialist primarily focuses on deploying and configuring SaaS products for clients, ensuring smooth onboarding. In contrast, the Customer Success Manager maintains long-term client relationships, aiming to maximize satisfaction and retention. While both roles require strong communication skills, the Implementation Specialist is more technical, whereas the Customer Success Manager emphasizes relationship management.

Is a SaaS Implementation Specialist a stressful job?

A SaaS Implementation Specialist often faces pressure to meet project deadlines and ensure smooth deployment of software solutions, which can contribute to stress. The role requires strong communication, problem-solving skills, and the ability to manage multiple client needs, making it potentially demanding but also rewarding for those comfortable with fast-paced environments.

Is a SaaS Implementation Specialist entry level?

A SaaS Implementation Specialist role can be entry level or require several years of experience, depending on the company and complexity of the software. Entry-level positions typically focus on basic implementation tasks and may require familiarity with SaaS platforms, customer communication skills, and some technical knowledge. More advanced roles may demand certifications or prior experience in software deployment and project management.

What cities are hiring for Saas Implementation Specialist jobs?

Cities with the most Saas Implementation Specialist job openings:

What states have the most Saas Implementation Specialist jobs?

States with the most job openings for Saas Implementation Specialist jobs include:

What are popular job titles related to Saas Implementation Specialist jobs?

For Saas Implementation Specialist jobs, the most frequently searched job titles are:

Saas Implementation Specialist jobs near you

Implementation Specialist

Bloomington, MN • On-site

Points North
Software Development • 11 - 50 employees
Learn more about Points Northexternal

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Points North is looking for an Implementation Specialist to join our Twin Cities metro team! The Implementation Specialist is responsible for the successful delivery of our technology to our construction clients. We are looking for an action-oriented individual who is motivated to truly understand client needs. You will internally advocate for and articulate client needs gleaned during implementation processes in addition to externally translating the value of our technology to system users, senior executives and day‑to‑day operation managers.

What You'll Be Doing:
  • Own the full customer implementation processes to ensure a smooth and successful implementation.
  • Configure systems on behalf of customers.
  • Run user training sessions.
  • Scope data integration and product needs, ensuring a smooth and successful implementation.
  • Track time on projects and hold clients accountable within their SLA or SOW.
  • Document all client communication in our CRM.
  • Set, communicate, and manage project plans and execute to expected timeline.
  • Clearly capture and articulate client needs to influence product features.
  • Develop an understanding of our partners’ systems, and build relationships with partner contacts and implementation specialists.
  • Become an SME on our products to set client expectations, including understanding how our solutions can be used to help our clients.
  • Build sustainable relationships and trust with clients through open and interactive communication.
  • Drive and accelerate user adoption by advising clients on product features.
  • Meet internal goals while maintaining high levels of customer satisfaction.
We're Looking For:
  • Experience implementing and/or supporting software.
  • Strong client‑facing experience and communication skills.
  • Able to handle a fast pace in an ever‑changing, sometimes ambiguous environment.
  • Expertise in project and/or task management and maintaining appropriate documentation.
  • Demonstrable problem‑solving skills with a desire to solve other people’s problems.
Qualifications:
  • Bachelor’s degree or equivalent industry experience.
  • 2+ years customer‑facing experience within the software industry.
  • 1+ years SaaS implementation experience, highly preferred.
  • Experience in Construction, Financial Services, and/or Payroll, preferred.
  • Experience within a growing SaaS and/or software company, preferred.
  • Able to work hybrid from our Bloomington, MN headquarters.
Benefits:
  • Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
  • Retirement Savings: Invest in your future with employer‑matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
  • Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
  • Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
  • Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

For this position the base salary range is $60,000.00-$80,000.00 per year, plus annual bonus eligibility. Final compensation determinations will reflect your unique experience, skills, and the responsibilities of the role.

At Points North, you’ll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!

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