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Saas Operations Jobs (NOW HIRING)

Known

Senior SaaS Administrator

New York, NY · On-site

$94K - $127K/yr

Experience scaling SaaS operations at a growing company. * History of replacing manual access processes with automated provisioning. ADDITIONAL INFORMATION * Hybrid 3 days/week in NYC Office SOME OF ...

Known

Senior SaaS Administrator

New York, NY · On-site

$94K - $127K/yr

Experience scaling SaaS operations at a growing company. * History of replacing manual access processes with automated provisioning. ADDITIONAL INFORMATION * Hybrid 3 days/week in NYC Office SOME OF ...

PartsBase

Director of Finance and Operations

As we scale our SaaS operations, we are investing heavily in digital transformation-modernizing our finance organization through process automation, real-time analytics, and AI-enabled workflows that ...

Jobtailor

Manager, Hosting Service Delivery

Wayne, PA · On-site

$110 - $170/hr

Identify and mitigate operational risks impacting service delivery * Own and oversee the effective use of service management, incident response, and collaboration tools that support SaaS operations

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... SaaS Administration: Manage the company's internal software stack (Slack, Jira, Salesforce, Google ...

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... SaaS Administration: Manage the company's internal software stack (Slack, Jira, Salesforce, Google ...

GRB

Technical Program Manager

Alexandria, VA · On-site

$130K - $160K/yr

GRB is seeking a Technical Program Manager (TPM) to manage the development and operations of our flagship SaaS product. The ideal candidate will be an experienced analytically and technically skilled ...

Jobsbridge

Sr. System Administrator

San Ramon, CA · On-site

$96K - $130K/yr

Hands-on management of SaaS and big data infrastructure and applications Implement Operational tools like deployment, provisioning, monitoring, performance measurement tools etc. Responsible for ...

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SAAS Operations information

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How much do saas operations jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for saas operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are some common challenges faced in SaaS Operations roles, and how can professionals effectively address them?

SaaS Operations professionals often encounter challenges such as managing rapid scaling, ensuring uptime and service reliability, and integrating multiple cloud-based applications. To address these, it’s important to implement strong monitoring tools, automate routine processes where possible, and maintain clear documentation. Collaborating closely with development, support, and security teams also helps quickly resolve issues and improve overall system efficiency, making adaptability and proactive communication essential skills for success in this role.

What are the key skills and qualifications needed to thrive in SaaS Operations?

To thrive in SaaS Operations, you need a solid understanding of cloud computing, IT infrastructure, and software deployment, typically backed by a degree in computer science or related field. Experience with SaaS management platforms, monitoring tools, and relevant certifications such as AWS Certified Solutions Architect are commonly required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for collaborating with cross-functional teams and resolving operational issues. These skills and qualifications ensure reliable SaaS delivery, seamless user experiences, and efficient management of complex software environments.

What is the difference between Saas Operations vs Customer Success Manager?

AspectSaas OperationsCustomer Success Manager
Primary FocusManaging SaaS platform performance, processes, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Skills & CertificationsTechnical skills, SaaS platform knowledge, process managementCustomer relationship skills, communication, product knowledge
Work EnvironmentTechnical teams, operations departments, SaaS companiesCustomer-facing teams, sales, support, account management
Industry UsageCommon in SaaS companies focusing on platform stability and efficiencyCommon in SaaS and tech companies emphasizing customer retention

While SaaS Operations focuses on managing the technical and process aspects of SaaS platforms, Customer Success Managers concentrate on building customer relationships and ensuring client satisfaction. Both roles are vital in SaaS companies but serve different functions within the customer lifecycle.

What is SaaS Operations?

SaaS Operations, often called SaaSOps, refers to the management and optimization of software-as-a-service (SaaS) applications within an organization. This role involves overseeing the selection, deployment, security, access, and usage of cloud-based apps to ensure they align with business needs and policies. SaaS Operations professionals help automate workflows, manage user provisioning and deprovisioning, monitor app usage, and ensure compliance and data security. Their work ensures that SaaS tools are reliable, cost-effective, and secure for all users.
More about SAAS Operations jobs
What cities are hiring for Saas Operations jobs? Cities with the most Saas Operations job openings:
What are the most commonly searched types of Saas Operations jobs? The most popular types of Saas Operations jobs are:
What states have the most Saas Operations jobs? States with the most job openings for Saas Operations jobs include:
SAAS Operations jobs near you
Infographic showing various Saas Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Operations Support Specialist (Contract)

ExtendMyTeam

Austin, TX • On-site

$51K - $68K/yr

Full-time

Re-posted 11 days ago

Job description

We're partnering with a fast-growing technology company seeking an Operations Specialist to join a collaborative, high-performing operations team.

This is an opportunity to make an immediate impact by managing high-volume operational workflows, solving complex problems, and helping deliver an exceptional customer experience.

We're looking for someone who thrives in a fast-paced environment, enjoys learning new processes, and takes pride in producing accurate, high-quality work.

What You'll Do

  • Manage a high-volume queue of operational tasks.

  • Process manual workflows with accuracy and efficiency.

  • Investigate and resolve operational issues by working with customers, external partners, and internal teams.

  • Review data, identify discrepancies, and ensure accurate processing.

  • Learn new workflows and adapt as processes evolve.

  • Partner with cross-functional teams to improve the customer experience.

What We're Looking For

  • Bachelor's degree required.

  • 2–5 years of professional experience in operations or a process-driven environment.

  • Strong attention to detail, critical thinking, and problem-solving skills.

  • Ability to thrive in a fast-paced, evolving environment.

  • Self-motivated, organized, and eager to learn.

  • Experience in healthcare, benefits, insurance, payroll, fintech, or SaaS operations is a plus.

Why Join?

  • Gain experience with a high-growth technology company.

  • Work alongside collaborative, driven, and supportive teammates.

  • Make an immediate impact while learning new systems and operational processes.

  • Opportunity to contribute to a growing team and develop your operations expertise.