Part-Time Customer Service Representative About Us RTR Financial Services, Inc. is a professional accounts receivable management company committed to providing respectful, reliable, and client-focused service. We pride ourselves on maintaining professionalism, compliance, and excellent communication in every interaction.
Position Overview RTR Financial Services, Inc. is seeking a dependable and professional Part-Time Customer Service Representative to join our team. This is a fully remote, part-time position ideal for someone with previous call center experience, strong communication skills, and the ability to work efficiently in a fast-paced environment.The Customer Service Representative will assist consumers with account-related questions, provide accurate information, document calls properly, and ensure each interaction is handled with professionalism and respect
Responsibilities -Answer inbound and/or outbound customer service calls in a professional manner-Assist consumers with account questions and provide accurate information-Document all call details clearly and accurately in the system-Follow company procedures, client guidelines, and compliance requirements-Maintain a calm, respectful, and professional tone during all interactions-Escalate calls or issues to the appropriate department when needed-Meet attendance, punctuality, and performance expectations-Maintain a quiet, professional remote work environment during scheduled hours Qualifications -Previous call center experience is required-Previous customer service experience required-Strong verbal communication and active listening skills-Basic computer skills and ability to navigate multiple systems-Reliable, punctual, and detail-oriented-Ability to work independently in a remote environment-Must have reliable internet access-Ability to remain professional and composed during difficult conversations-Must be available to work 3 full days per week from 10:00 AM - 6:00 PM Eastern Time Compensation & Schedule -$15.00 per hour-Fully remote position-Part-time schedule-3 full days per week-10:00 AM - 6:00 PM Eastern Time shift Why Join RTR Financial Services, Inc.. -Fully remote work opportunity-Consistent part-time schedule-Professional and supportive team environment-Opportunity to gain experience in customer service, account management, and financial services-Company culture focused on respect, teamwork, and accountability RTR Financial Services, Inc. is an Equal Opportunity Employer