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Royal Food Service Jobs (NOW HIRING)

Royal Farms

Customer Service Associate

Jessup, MD · On-site

$16 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * * Prior experience in food service and/or customer service. Success Factors * Customer Focus ...

Royal Farms

Customer Service Associate

Winchester, VA · On-site

$13.50 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * * Prior experience in food service and/or customer service. Success Factors * Customer Focus ...

Royal Farms

Customer Service Associate

Glenelg, MD · On-site

$16 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * * Prior experience in food service and/or customer service. Success Factors * Customer Focus ...

Royal Farms

Customer Service Associate

Cambridge, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * * Prior experience in food service and/or customer service. Success Factors * Customer Focus ...

Royal Farms

Customer Service Associate

Manville, NJ · On-site

$15.92 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Severn, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Havre De Grace, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Elkridge, MD · On-site

$16 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

White Marsh, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Kinston, NC · On-site

$13 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Red Lion, PA · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Chesapeake, VA · On-site

$13.50 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Conowingo, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Columbia, NC · On-site

$13 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Colonial Heights, VA · On-site

$13.50 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Harleysville, PA · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Cambridge, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Queen Anne, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

Royal Farms

Customer Service Associate

Finksburg, MD · On-site

$15 - $19/hr

Must be able to learn and follow all Royal Farms safety processes and procedures. Preferred * Prior experience in food service and/or customer service. Success Factors * Customer Focus - Consistently ...

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Royal Food Service information

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$9

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How much do royal food service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for royal food service in the United States is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are some of the typical challenges faced by team members in a Royal Food Service role, and how can they be overcome?

Team members in a Royal Food Service role often face challenges such as managing high-volume orders during peak hours, maintaining food safety standards, and coordinating effectively with kitchen and delivery staff. To overcome these challenges, it's important to communicate clearly, stay organized, and follow established procedures closely. Regular training and strong teamwork help ensure that service remains efficient and customer satisfaction stays high, even during busy periods.

What is the difference between Royal Food Service vs Food Service Worker?

AspectRoyal Food ServiceFood Service Worker
CertificationsFood Handler's Permit, ServSafe CertificationFood Handler's Permit often required
Work EnvironmentRestaurants, catering, institutional kitchensRestaurants, cafeterias, catering events
Employer & Industry UsageFood service companies, catering firms, hospitality industryRestaurants, cafeterias, fast food outlets

Royal Food Service roles typically involve more specialized responsibilities and may require certifications like ServSafe. Food Service Workers perform basic food preparation and customer service tasks. Both roles operate in similar environments but differ in scope and certification requirements.

What is Royal Food Service?

Royal Food Service is a company that specializes in the distribution of fresh produce and other food products to restaurants, schools, hospitals, and other foodservice establishments. They source, package, and deliver a wide variety of fruits, vegetables, and specialty foods to meet the needs of their clients. The company is known for its focus on quality, customer service, and food safety. They often work directly with local farmers and suppliers to ensure freshness and support the community. Royal Food Service plays a vital role in the food supply chain by ensuring timely and reliable delivery of perishable goods.

What are the key skills and qualifications needed to thrive as a food service worker, and why are they important?

To thrive as a Food Service Worker, you need a solid understanding of food safety, basic food preparation, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, kitchen equipment, and food handling certifications like ServSafe is typically required. Strong teamwork, attention to detail, and effective communication set standout employees apart in this role. These skills ensure quality food service, safety compliance, and a positive customer experience in fast-paced environments.
More about Royal Food Service jobs
What cities are hiring for Royal Food Service jobs? Cities with the most Royal Food Service job openings:
What states have the most Royal Food Service jobs? States with the most job openings for Royal Food Service jobs include:
What job categories do people searching Royal Food Service jobs look for? The top searched job categories for Royal Food Service jobs are:
Royal Food Service jobs near you
Infographic showing various Royal Food Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,746 per year, or $16.2 per hour.

Customer Service Associate

Royal Farms

Jessup, MD • On-site

$16 - $19/hr

Full-time

Re-posted 8 days ago

Royal Farms rating

5.2

Company rating: 5.2 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

27th of 47 rated convenience stores

Job description

Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Essential Functions
Customer Service & Engagement
    • Ensure every customer receives outstanding service by creating a friendly environment-greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
    • Respond promptly to customer inquiries about merchandise and assist with product selection.
    • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions
    • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
    • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
    • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
    • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
    • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service
    • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
    • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
    • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking
    • Restock products and supplies to maintain a fully stocked store.
    • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety
    • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Immediately report unsafe conditions to store leadership.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications
Required
    • Must be at least 16 years old.
    • Must have strong communication and customer service skills.
    • Must demonstrate the ability to work both independently and as part of a team.
    • Must be able to multitask effectively in a fast-paced environment.
    • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred
    • Prior experience in food service and/or customer service.

Success Factors
  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range
USD $16.00 - USD $19.00 /Hr.

What Royal Farms employees say

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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