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Baptistcare

Admin Officer/Coordinator

Kellyville, OK · On-site

$33.92/hr

Admin/Rostering/Customer Service * * Act with integrity and compassion as you coordinate fair rosters that support quality care * Bring accountability and calm problem solving to every shift as you ...

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How much do rostering jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for rostering in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What is rostering?

Rostering is the process of creating and managing work schedules for employees to ensure adequate coverage and efficient use of resources. It involves assigning shifts, managing leave requests, and balancing employee availability with organizational needs. Effective rostering helps reduce overtime, improve employee satisfaction, and maintain compliance with labor laws. Rostering can be done manually or with specialized software, especially in industries like healthcare, hospitality, and retail where staffing needs frequently fluctuate.

What are common challenges faced by professionals working in rostering, and how can they be managed effectively?

Professionals in rostering often encounter challenges like last-minute shift changes, balancing staff availability with operational demands, and ensuring compliance with labor regulations. Effective communication and the use of advanced scheduling software can help manage these issues by enabling real-time updates and automating rule-based assignments. Building strong relationships with team members also facilitates smoother negotiations when adjustments are necessary, helping to maintain staff satisfaction while meeting organizational needs.

What are the key skills and qualifications needed to thrive as a rostering officer, and why are they important?

To thrive as a Rostering Officer, you need strong organizational skills, attention to detail, and experience in workforce planning, often supported by relevant qualifications in business administration or HR. Familiarity with rostering software (like Kronos or Deputy), time and attendance systems, and basic data analysis tools is typically required. Excellent communication, problem-solving abilities, and adaptability are crucial soft skills for managing changing schedules and staff needs. These competencies ensure efficient workforce allocation, compliance with labor regulations, and smooth operational workflows.

What is the difference between Rostering vs Scheduling?

AspectRosteringScheduling
DefinitionCreating work shift plans for staffPlanning and arranging tasks or appointments
FocusStaff availability and shift coverageTask timing and resource allocation
ToolsRostering software, spreadsheetsCalendar tools, project management apps
Work EnvironmentHealthcare, retail, hospitalityProject management, event planning

While both rostering and scheduling involve planning work activities, rostering specifically focuses on assigning staff to shifts based on availability and coverage needs. Scheduling is broader, encompassing planning task timelines and resource allocation. Understanding these differences helps optimize workforce management and operational efficiency.

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Rostering jobs near you
Infographic showing various Rostering job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.

Admin Officer/Coordinator

Kellyville, OK • On-site

Baptistcare
See more jobs at Baptistcareexternal

$33.92/hr

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Admin Officer/Coordinator

Apply now Job no: 498895
Work type: Permanent Part-Time
Location: Kellyville
Categories: Admin/Rostering/Customer Service

    • Act with integrity and compassion as you coordinate fair rosters that support quality care

    • Bring accountability and calm problem solving to every shift as you keep our team running smoothly

    • Create teamwork and clarity through reliable rostering that supports staff and residents every day

    • Permanent part-time opportunity, Thursday and Friday 9am - 5pm, BaptistCare The Gracewood Centre, Kellyville
    About the Role

    We're looking for a highly organised Administration Officer to take the lead on roster coordination and workforce administration at The Gracewood Centre. You'll prepare and release rosters, manage shift replacements, maintain the Master Roster, and keep our time and attendance system accurate each day. You'll also complete timesheet reconciliation, support onboarding and compliance checks, process shift swaps and pay queries, and assist staff with EA and leave-related questions.

    Alongside rostering, you'll provide warm, reliable administrative support across the home - answering enquiries, preparing documents, maintaining office systems, and helping ensure smooth admissions and resident record management. Your work keeps the home running efficiently and supports a team dedicated to delivering exceptional care.

    If you thrive on structure, problem solving and supporting people, this role is a great fit.

    About the Team

    The Gracewood Centre is home to a warm, collaborative team who put residents at the centre of everything. We work flexibly, move past barriers to find solutions, and support one another to deliver care with dignity, respect and compassion.

    Why Join Us?

    • $33.92 per hour + 12% super

    • Salary packaging up to $18,550 taxfree

    • Discounted gym memberships

    • Novated car leasing

    • Flexible work arrangements and additional leave options

    • Free counselling, spiritual support and nutrition advice

    • Study assistance up to $3,000 per year

    • Access to learning and development programs, including LinkedIn Learning

    About You

    You're someone who brings calm, clarity and confidence to a busy environment. You enjoy coordinating moving parts, solving problems and supporting people. You'll bring:

    • Strong office administration experience

    • Excellent organisational and timemanagement skills

    • Experience supervising or supporting clerical staff

    • Great communication and customer service

    • Solid numeracy skills and comfort with reconciliations

    • Proficiency in Word, Excel, Outlook and CRM systems

    • Ability to work independently and as part of a team

    • Confidence managing conflict and navigating sensitive situations

    • Rostering or scheduling experience

    Highly regarded:

    • Residential Aged Care administration experience

    • Certificate or Diploma in Business Administration

    About Us

    BaptistCare is a leading purposeled care organisation, guided by our Christian identity and serving communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

    More than 70,000 customers, 12,000 employees and 2,000 volunteers are part of our communities of care.

    Applicants are encouraged to apply early as applications may be reviewed prior to the closing date. Successful candidates will undergo background checks including Police, WWCC/NDIS (if applicable) and a preemployment medical.

    Recruitment agencies: please note this role is managed internally by BaptistCare Talent Acquisition.

     

Advertised: 12 Aug 2026 AUS Eastern Standard Time
Applications close:

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