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Room Service Order Taker Jobs (NOW HIRING)

TB ISLE RESORT LP

In Room Dining Order Taker

Aventura, FL · On-site

$12.50 - $16/hr

He/she will have knowledge of our room service menu offerings in order to provide guests a luxury ... The In Room Dining Order Taker will ensure the timeliness and enjoyment of every meal. Position ...

EC Ruff Marine

Order Taker

Pompano Beach, FL · On-site

$16 - $18/hr

EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker ...

EC Ruff Marine Inc

Order Taker

Pompano Beach, FL · On-site

EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker ...

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its ... and service teams to ensure timely delivery Maintain detailed order records and follow proper ...

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its ... and service teams to ensure timely delivery Maintain detailed order records and follow proper ...

Casino Del Sol

Room Service Attendant

Tucson, AZ · On-site

$11 - $14.25/hr

Room Service Attendant Department: Food and Beverage Job Summary: Ensures delivery and service of ... Delivers payment/signed check to order taker for closing. * Answers the telephone and takes orders ...

Sonnenalp Hotel

Room Service Server

Vail, CO · On-site

$15.16/hr

Familiar with room service order taker's duties, and fill that position when needed. * Be thoroughly familiar with all standards of proper service etiquette and practice these standards throughout ...

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Room Service Order Taker information

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How much do room service order taker jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for room service order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Room Service Order Taker vs Food Runner?

AspectRoom Service Order TakerFood Runner
Primary RoleTaking and recording guest room service ordersDelivering food from the kitchen to guests
Work EnvironmentHotel rooms, guest service areasDining areas, restaurant floors
Required SkillsCustomer service, order taking, communicationFood handling, speed, coordination

While both roles are essential in hospitality, a Room Service Order Taker focuses on taking guest orders for in-room dining, whereas a Food Runner delivers prepared food to guests. The roles differ mainly in responsibilities and work settings, but both require strong customer service skills and knowledge of food service procedures.

What are the typical challenges faced by a Room Service Order Taker, and how can they be managed effectively?

Room Service Order Takers often juggle multiple orders during peak hours, requiring strong multitasking and organizational skills. Miscommunication between guests, kitchen staff, and delivery teams can sometimes lead to order inaccuracies or delays. To manage these challenges, it’s important to listen attentively, confirm orders clearly, and maintain close communication with both the kitchen and service staff. Familiarity with the menu and hotel procedures also helps streamline the process, ensuring a smooth guest experience.

What are the key skills and qualifications needed to thrive as a Room Service Order Taker, and why are they important?

To thrive as a Room Service Order Taker, you need excellent verbal communication, attention to detail, and a basic understanding of hospitality operations, generally supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and hotel management software is typically required. Strong customer service orientation, patience, and the ability to multitask set standout performers apart in this role. These skills are crucial for ensuring accurate order processing, guest satisfaction, and efficient collaboration with kitchen and hotel staff.

What are Room Service Order Takers?

Room Service Order Takers are hospitality professionals responsible for receiving and processing food and beverage orders from guests staying in hotels or resorts. They communicate with guests over the phone or through digital systems, accurately recording orders and special requests. Room Service Order Takers coordinate with kitchen and delivery staff to ensure timely and correct delivery to guest rooms, and may also handle billing or follow up on guest satisfaction. Their role is essential in providing a positive guest experience and upholding the hotel’s service standards.
What cities are hiring for Room Service Order Taker jobs? Cities with the most Room Service Order Taker job openings:
What states have the most Room Service Order Taker jobs? States with the most job openings for Room Service Order Taker jobs include:
What job categories do people searching Room Service Order Taker jobs look for? The top searched job categories for Room Service Order Taker jobs are:
Room Service Order Taker jobs near you
Infographic showing various Room Service Order Taker job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

In Room Dining Order Taker

TB ISLE RESORT LP

Aventura, FL • On-site

$12.50 - $16/hr

Full-time

Posted 12 days ago

Job description

Scope of Position

The In Room Dining Order Taker is primarily responsible for providing prompt and courteous service. He/she will have knowledge of our room service menu offerings in order to provide guests a luxury quality in-room meal or beverage experience in a hotel environment where attention to detail is key. The In Room Dining Order Taker will ensure the timeliness and enjoyment of every meal.

Position Requirements

  • Professional demeanor appropriate for a luxury environment.
  • Previous food and beverage experience in a hotel environment preferred.
  • Knowledge of Micros or other Point of Sale (POS) systems.
  • Must be of minimum legal age to serve alcohol according to state law.
  • Food handling certificate & TIPS (Training for Intervention Procedures) certificate an asset.
  • Knowledge of food and wine an asset.
  • Able to work under pressure in a fast paced environment.
  • Effective at listening, understanding, and clarifying the concerns and issues raised by guests.

Responsibilities

  • Answer telephones using appropriate etiquette.
  • Take all guests room service orders and communicate them to the servers.
  • Answer questions on menu selections, and check with kitchen Associates.
  • Make appropriate suggestion of food and beverages (employs suggestive selling and up selling technique).
  • Notify guests and management of delays in service delivery.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Know ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible.
  • Record transaction in POS system at time of order.
  • Complete closing reports and process all payment methods.
  • Ensure proper details about the order and pricing/delivery times are communicated to the Kitchen and servers according to hotel standards.
  • Follow all safety and sanitation policies when handling food and beverage.
  • Know layout of room service area/hotel and location of all equipment and supplies.
  • Maintain cleanliness and condition of the work areas and equipment.
  • Ensure service trays are up to JW Marriott Turnberry Miami Resort & Spa before presenting it to a guest.
  • Assist in setting up hotel amenities.
  • Perform any other reasonable duties as required by management.

Education

  • High school diploma or GED.

Skills and Abilities

  • Able to communicate in the English language. Second language is a plus.
  • Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
  • Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

  • Able to work in a fast paced environment.
  • Physically fit in order to lift, pull and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.

Apply