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Room Service Order Taker Jobs (NOW HIRING)

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its ... Coordinate orders between kitchen and service teams to ensure timely delivery * Maintain detailed ...

PRACTICE HOSPITALITY AT COLEE LLC

In-Room Dining

Atlanta, GA · On-site

$13 - $16.25/hr

Responsibilities · Set up room service trays and tables in anticipation of incoming orders. · Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up ...

George Reed Inc

Ready Mix Order Taker

Stockton, CA · On-site

We are looking for a dependable, level-headed Order Taker/Customer Service Representative to join our ready mix concrete team. This role is the primary point of contact for customers placing and ...

The Mark

In-Room Dining - Order Taker

Manhattan, NY · On-site

$25/hr

The IRD Order Taker is responsible for answering the IRD phone in a timely and polite manner in ... Notify guests and management of delays in service and delivery. * Communicate additional meal ...

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Room Service Order Taker information

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How much do room service order taker jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for room service order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a room service order taker?

Room Service Order Takers are hospitality professionals responsible for receiving and processing food and beverage orders from guests staying in hotels or resorts. They communicate with guests over the phone or through digital systems, accurately recording orders and special requests. Room Service Order Takers coordinate with kitchen and delivery staff to ensure timely and correct delivery to guest rooms, and may also handle billing or follow up on guest satisfaction. Their role is essential in providing a positive guest experience and upholding the hotel’s service standards.

What are the key skills and qualifications needed to thrive as a room service order taker?

To thrive as a Room Service Order Taker, you need excellent verbal communication, attention to detail, and a basic understanding of hospitality operations, generally supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and hotel management software is typically required. Strong customer service orientation, patience, and the ability to multitask set standout performers apart in this role. These skills are crucial for ensuring accurate order processing, guest satisfaction, and efficient collaboration with kitchen and hotel staff.

What are the typical challenges faced by a room service order taker, and how can they be managed effectively?

Room Service Order Takers often juggle multiple orders during peak hours, requiring strong multitasking and organizational skills. Miscommunication between guests, kitchen staff, and delivery teams can sometimes lead to order inaccuracies or delays. To manage these challenges, it’s important to listen attentively, confirm orders clearly, and maintain close communication with both the kitchen and service staff. Familiarity with the menu and hotel procedures also helps streamline the process, ensuring a smooth guest experience.

What is the difference between Room Service Order Taker vs Food Runner?

AspectRoom Service Order TakerFood Runner
Primary RoleTaking and recording guest room service ordersDelivering food from the kitchen to guests
Work EnvironmentHotel rooms, guest service areasDining areas, restaurant floors
Required SkillsCustomer service, order taking, communicationFood handling, speed, coordination

While both roles are essential in hospitality, a Room Service Order Taker focuses on taking guest orders for in-room dining, whereas a Food Runner delivers prepared food to guests. The roles differ mainly in responsibilities and work settings, but both require strong customer service skills and knowledge of food service procedures.

What cities are hiring for Room Service Order Taker jobs?

Cities with the most Room Service Order Taker job openings:

What states have the most Room Service Order Taker jobs?

States with the most job openings for Room Service Order Taker jobs include:

What job categories do people searching Room Service Order Taker jobs look for?

The top searched job categories for Room Service Order Taker jobs are:

Room Service Order Taker jobs near you
Infographic showing various Room Service Order Taker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

In Room Dining Order Taker

The Setai

Miami Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

In-Room Dining Order Taker

The Setai, Miami Beach

Arrive at a place that embraces you in its serenity—one that whispers with an unmistakable imprint of grace and timelessness. The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. Our luxurious oceanfront environment combines Asian traditions of simplicity and elegance with the Art Deco history of South Beach, creating an intimate and private world coveted by discerning travelers.

Position Overview

We are seeking an In-Room Dining Order Taker to join our exceptional team. The ideal candidate is a self-starter with a strong Food & Beverage background in a luxury hotel environment. This role requires excellent communication, organizational abilities, and the capacity to manage time with efficiency and grace. The candidate must be guest-focused, polished, and able to thrive in a fast-paced environment.

Responsibilities

  • Answer and process all in-room dining requests professionally and promptly

  • Upsell menu items and make knowledgeable recommendations

  • Coordinate orders between kitchen and service teams to ensure timely delivery

  • Maintain detailed order records and follow proper billing procedures

  • Anticipate guest needs and provide thoughtful, personalized service

  • Support the In-Room Dining team as needed

  • Adhere to hotel service standards and departmental procedures

Requirements

  • Previous experience in luxury hotel Food & Beverage required

  • Strong communication and organizational skills

  • Ability to multitask and prioritize efficiently

  • Must be able to lift up to 50 lbs., push up to 100 lbs., and comfortably bend, stoop, and walk stairs and hotel corridors

  • Flexible schedule, including weekends and holidays

What We Offer

The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive package for all full-time employees, including programs unique to our hotel:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Short-Term Disability Insurance

  • Retirement Plan – 401(k)

  • Generous Paid Time Off

  • Bereavement Pay

  • Jury Duty Pay

  • Food & Beverage Discounts

  • Spa Discounts

  • Employee Referral Program

  • Duty Meals

  • Uniforms & Uniform Maintenance

Parking privileges are not offered with this position.

EOE / DFWP

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