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Room Service Order Taker Jobs (NOW HIRING)

Hotel Swexan

In Room Dining Order Taker

Dallas, TX · On-site

$13 - $16.75/hr

The Order Taker will enter room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and ...

Loews Hotels

Room Service Order Taker Overnight

Miami, FL · On-site

$15.50 - $20/hr

The Room Service Cashier supports an elevated in-room dining experience by providing accurate order-taking, knowledgeable menu guidance, and exceptional guest communication. This guest-focused role ...

Kincaid

Order Taker / Counter Service

Southlake, TX · On-site

$14.50 - $16.50/hr

Order Taker / Counter Service Order Taker Positions Available! Its a great job with GREAT tips! Wages plus tips ranges from $14.50 to $16.50+ per hour depending on position!!! An Order Taker/Expo ...

Hôtel Swexan

In Room Dining Order Taker

Dallas, TX · On-site

$13 - $16.75/hr

Summary The Order Taker will enter room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin ...

Hôtel Swexan

In Room Dining Order Taker

Dallas, TX · On-site

$12.75 - $16.50/hr

Summary The Order Taker will enter room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin ...

TB ISLE RESORT LP

In Room Dining Order Taker

Aventura, FL · On-site

$12.50 - $16/hr

He/she will have knowledge of our room service menu offerings in order to provide guests a luxury ... The In Room Dining Order Taker will ensure the timeliness and enjoyment of every meal. Position ...

EC Ruff Marine

Order Taker

Pompano Beach, FL · On-site

$16 - $18/hr

EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker ...

EC Ruff Marine Inc

Order Taker

Pompano Beach, FL · On-site

EC Ruff Marine is a premier provider of top-notch marine services and products, committed to delivering unparalleled customer experiences. We are seeking a diligent and customer-oriented Order Taker ...

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its ... and service teams to ensure timely delivery Maintain detailed order records and follow proper ...

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How much do room service order taker jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for room service order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a room service order taker?

Room Service Order Takers are hospitality professionals responsible for receiving and processing food and beverage orders from guests staying in hotels or resorts. They communicate with guests over the phone or through digital systems, accurately recording orders and special requests. Room Service Order Takers coordinate with kitchen and delivery staff to ensure timely and correct delivery to guest rooms, and may also handle billing or follow up on guest satisfaction. Their role is essential in providing a positive guest experience and upholding the hotel’s service standards.

What are the key skills and qualifications needed to thrive as a room service order taker?

To thrive as a Room Service Order Taker, you need excellent verbal communication, attention to detail, and a basic understanding of hospitality operations, generally supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and hotel management software is typically required. Strong customer service orientation, patience, and the ability to multitask set standout performers apart in this role. These skills are crucial for ensuring accurate order processing, guest satisfaction, and efficient collaboration with kitchen and hotel staff.

What are the typical challenges faced by a room service order taker, and how can they be managed effectively?

Room Service Order Takers often juggle multiple orders during peak hours, requiring strong multitasking and organizational skills. Miscommunication between guests, kitchen staff, and delivery teams can sometimes lead to order inaccuracies or delays. To manage these challenges, it’s important to listen attentively, confirm orders clearly, and maintain close communication with both the kitchen and service staff. Familiarity with the menu and hotel procedures also helps streamline the process, ensuring a smooth guest experience.

What is the difference between Room Service Order Taker vs Food Runner?

AspectRoom Service Order TakerFood Runner
Primary RoleTaking and recording guest room service ordersDelivering food from the kitchen to guests
Work EnvironmentHotel rooms, guest service areasDining areas, restaurant floors
Required SkillsCustomer service, order taking, communicationFood handling, speed, coordination

While both roles are essential in hospitality, a Room Service Order Taker focuses on taking guest orders for in-room dining, whereas a Food Runner delivers prepared food to guests. The roles differ mainly in responsibilities and work settings, but both require strong customer service skills and knowledge of food service procedures.

What cities are hiring for Room Service Order Taker jobs?

Cities with the most Room Service Order Taker job openings:

What states have the most Room Service Order Taker jobs?

States with the most job openings for Room Service Order Taker jobs include:

What job categories do people searching Room Service Order Taker jobs look for?

The top searched job categories for Room Service Order Taker jobs are:

Room Service Order Taker jobs near you
Infographic showing various Room Service Order Taker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

Room Service Order Taker

Turning Stone Enterprises

Verona, NY

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Turning Stone Enterprises rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

21st of 52 rated entertainment

Job description

Job Requirements

Starting Pay Rate $16.00 hourly

All Shifts Available Full time or Part time

Provides excellent guest service while taking guest orders. Answering phones, taking orders, process payments, and deliver meals to hotel rooms.

 Your day-to-day as a Order Taker with us:

  • Always answers phone in a courteous, professional manner.
  • Effectively take guests' orders, ensuring clarity and accuracy.
  • Maintains complete knowledge of all menu and beverage items; prices, ingredients, method of preparation and availability.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.


Work Experience

To be successful as a Order Taker, you'll need:

  • Excellent interpersonal communication skills; must be able to speak and write in English.
  • The ability to stand and walk for long periods of time.
  • The ability to lift and carry up to 50 lbs.

 What we value:

  • Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment - We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

 Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

 With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

#LI-DNI


Employment Type: FULL_TIME

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