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Room Service Associate Jobs (NOW HIRING)

$16.94/hr

Room Service Coordinator Duties : based on experience, starting at $16.94/hour Room Service Associate Duties : Based on experience, starting at $16.14/hour Required: Food Handlers Certificate within ...

Room Service Coordinator Duties : based on experience, starting at $16.94/hour Room Service Associate Duties : Based on experience, starting at $16.14/hour Required: Food Handlers Certificate within ...

Food Service Associate

Corbin, KY · On-site

$14 - $18.25/hr

Summary Room Service Associate Baptist Health Lexington Full Time, First Shift The Food & Nutrition Services team at Baptist Health Lexington plays an important role in supporting patient health and ...

Food Service Associate

Corbin, KY · On-site

$14 - $18.25/hr

Summary Room Service Associate Baptist Health Lexington Full Time, First Shift The Food & Nutrition Services team at Baptist Health Lexington plays an important role in supporting patient health and ...

Room Service

Portsmouth, NH · On-site

$13.75 - $17.50/hr

We are looking to add a Room Service Operator to our team. This is a great opportunity to be a part ... Free Associate Parking * Free Meal for every shift worked We are an Equal Opportunity Employer.

Room Service

Portsmouth, NH · On-site

$13.75 - $17.50/hr

We are looking to add a Room Service Operator to our team. This is a great opportunity to be a part ... Free Associate Parking * Free Meal for every shift worked We are an Equal Opportunity Employer.

Room Service

Key West, FL · On-site

$13.25 - $17/hr

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel Discounts with OPL * Friends and Family Discount Responsibilities: * Take room service orders over ...

Room Service

Portsmouth, NH

$13.75 - $17.50/hr

We are looking to add a Room Service Operator to our team. This is a great opportunity to be a part ... Free Associate Parking * Free Meal for every shift worked We are an Equal Opportunity Employer.

Room Service

Portsmouth, NH · On-site

$13.75 - $17.50/hr

We are looking to add a Room Service Operator to our team. This is a great opportunity to be a part ... Free Associate Parking * Free Meal for every shift worked We are an Equal Opportunity Employer.

Room Service

Key West, FL · On-site

$13.25 - $17/hr

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel Discounts with OPL * Friends and Family Discount Responsibilities: * Take room service orders over ...

Room Service

Key West, FL · On-site

$13.25 - $17/hr

Free Associate Parking * Free Meal for every shift worked * 25% Discount in Resort Outlets * Hotel Discounts with OPL * Friends and Family Discount Responsibilities: * Take room service orders over ...

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Room Service Associate information

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$10

$18

$28

How much do room service associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for room service associate in the United States is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges Room Service Associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are Room Service Associates?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What are the key skills and qualifications needed to thrive as a Room Service Associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.
What cities are hiring for Room Service Associate jobs? Cities with the most Room Service Associate job openings:
What are the most commonly searched types of Room Service jobs? The most popular types of Room Service jobs are:
Who are the top companies hiring for Room Service Associate jobs? The top employers for Room Service Associate jobs are:
What states have the most Room Service Associate jobs? States with the most job openings for Room Service Associate jobs include:
Infographic showing various Room Service Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 47% Full Time, 50% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,813 per year, or $18.2 per hour.
Patient Meal Room Service Associate

Patient Meal Room Service Associate

Wellstar Health System

Marietta, GA • On-site

$16 - $20.25/hr

Full-time

Posted 16 days ago


Wellstar Health System rating

7.4

Company rating: 7.4 out of 10

Based on 336 frontline employees who took The Breakroom Quiz

248th of 867 rated healthcare providers


Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
Patient Meal Room Service Associate
Represents Patient Meal Room Service to Patients and Nursing team. Reports directly to Nutrition & Food Service management. Key responsibilities include taking ownership of Patient Meal Service for assigned Unit(s) and ensuring a positive Patient experience. Includes introducing Patients to the Patient Meal Room Service program and meal ordering process. Enters meal selections into N&FS software systems (in compliance with therapeutic diets and food allergies). Includes taking Room Service calls and consistently providing customer service in a professional, courteous, and efficient manner. Required to follow all safety guidelines, including, but not limited to: confirming Patient identity by using two Patient identifiers, confirming meal accuracy, and appropriately following infection prevention practices, including when Isolation precautions are in place. Takes ownership of Unit assignment with minimal supervision. Functions as the N&FS liaison between the Patient and the care team, representing the hospital and N&FS dept. in a professional and caring manner. Delivers nutrition supplies to Units as required and follows safety protocols regarding expiration dates. Completes all other job duties as assigned.
  • Provide meals to Patients in a professional, courteous, and timely manner. Work with diet-specific menus and introduce Patients to the Patient Meal Room Service program. Take orders for 'Assist Patients', deliver meals and collaborate with Nursing on assigned floors.
  • Operate a call center which serves as the communication hub for Patient Meal Room Service. Receive / enter Patient Meal Room Service orders using nutrition software. Assist with daily reporting.

Both positions require exceptional customer service. Focus on accuracy, safety and efficiency are paramount at all times.
Responsibilities:
Core Responsibilities and Essential Functions:
Ensures the Safety of Patients and Team Members (according to state, county and national regulatory bodies):
  • Washes hands frequently and wears gloves appropriately. Performs hand hygiene upon entering and exiting patient rooms.
  • Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks.
  • Maintains all work areas in a clean and organized manner, free of spills and fall hazards.
  • Delivers patient meal trays and verifies patient identity using two patient identifiers.
  • Verifies menu selections are accurate and compliant with the patient's diet order and food allergies.
  • Escalates food allergy and diet consistency concerns to N&FS Leadership and/or Clinical Dietitian.
  • Promptly reports adverse food reactions.
  • Stores food and/or supplies using proper labeling, dating and rotation methods.
  • Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords and out-of-range temperatures.)
  • Uses IT equipment appropriately and protects confidential information, including passwords.

Ensures Positive Service Outcomes:
  • Follows dept. work schedule (including weekends and holidays) and arrives at the workstation prior to task start time.
  • Sets up, maintains, and breaks down workstation according to area requirements.
  • Follows written and verbal instructions with accuracy and attention to detail.
  • Completes area checklists and forms, as assigned.
  • Operates and cares for equipment according to manufacturer's and area-specific guidelines.
  • Assesses patient's ability to utilize the meal order system and follows up with appropriate staff member if unable to fully participate.
  • Assists patients with menu selections as needed, considering food preferences, allergies and other diet information, in a timely manner.
  • Enters menu selections in the N&FS software accurately and in a timely manner.
  • Reviews and appropriately responds to reports and N&FS orders from the electronic medical record.
  • Appropriately utilizes all N&FS software and adapts and learns new systems as new technologies are applied
  • Learns and carries out computer downtime procedures appropriate for assignment.
  • Verifies patient satisfaction with meals and conducts internal patient satisfaction surveys, as requested.
  • Delivers meals to patients that meet their needs according to their cultural, spiritual, ethnic and age-specific considerations.
  • As required, delivers meals to patients on Isolation precautions and follows all Infection Prevention guidelines.
  • Retrieves dirty trays from patient rooms and assists with soiled meal tray carts on patient floors.
  • Prepares and delivers snacks to patients and/or nursing units, as required.
  • Performs dept. duties to include, but not limited to: Dishroom, rolling silverware, floor stock replenishment, supplies requisitions, break room and general clean up.
  • Remains flexible to support other Team Members across the dept. to achieve desired service outcomes.
  • Intervenes and resolves customer service issues as necessary; uses judgment to escalate customer service concerns to supervisor when needed to ensure best patient experience.

Engages in Efforts to Create a World Class Work Environment:
  • Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.
  • Collaborates with Team Members and leadership to meet the goals and objectives of the dept. and hospital.
  • Communicates in a respectful manner and in terms that are clear and concise.
  • Respects the cultural traditions of Team Members, patients and customers.
  • Maintains competency in N&FS software and associated equipment utilized for patient meal services.

Required for All Jobs:
  • Performs other duties as assigned.
  • Complies with all WellStar Health System policies, standards of work, and code of conduct.

Qualifications:
Required Minimum Education: High School Diploma or the equivalent preferred.
Minimum Experience: Minimum 2 years' foodservice, and / or customer service, and / or related experience required. Healthcare or hospitality foodservice experience highly preferred.
Required Minimum Certification: Servsafe Food Handler AND ServSafe Allergen certifications required within 90 days of hire.
Required Minimum Skills: Must be able to communicate and understand the English language, both written and orally. Must exhibit outstanding interpersonal skills required to work well with others. Must be able to demonstrate basic knowledge of modified diets. Must possess adequate phone skills for interacting with our customers (internal and external) and perform duties in a very busy environment. Must be able to demonstrate a positive attitude in all customer / patient interactions. Must be able to utilize N&FS software systems.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

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