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Room Service Associate Jobs (NOW HIRING)

UHS

Room Service Associate

Johnson City, NY · On-site

$17.05 - $22.17/hr

Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit * Position meal trays appropriately for patients, such as placing ...

UHS

Room Service Associate

Johnson City, NY

$17.05 - $22.17/hr

Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit * Position meal trays appropriately for patients, such as placing ...

Msk

Room Service Associate - Main Campus

New York, NY

$22.87 - $29.38/hr

We are hiring Room Service Associates. We want to bring on team members who are passionate about hospitality and dedicated to delivering exceptional communication. You will perform a variety of ...

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How much do room service associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for room service associate in the United States is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges Room Service Associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are Room Service Associates?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What are the key skills and qualifications needed to thrive as a Room Service Associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.
What cities are hiring for Room Service Associate jobs? Cities with the most Room Service Associate job openings:
What are the most commonly searched types of Room Service jobs? The most popular types of Room Service jobs are:
Who are the top companies hiring for Room Service Associate jobs? The top employers for Room Service Associate jobs are:
What states have the most Room Service Associate jobs? States with the most job openings for Room Service Associate jobs include:
Room Service Associate jobs near you
Infographic showing various Room Service Associate job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 47% Full Time, 50% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,813 per year, or $18.2 per hour.

Room Service Associate

NY United Health Services

Johnson City, NY • On-site

$17.05 - $22.17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Position Overview
Assists in all areas in the department associated with Patient, Retail and Catering services.
Primary Department, Division, or Unit:
Primary Work Shift:
Day Rotational
Compensation Range:
$17.05 - $22.17 per hour, depending on experience
You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours.
Job Responsibilities
  • Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
  • Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
  • Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
  • Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
  • Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
  • Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
  • Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
  • Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
  • Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
  • Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
  • Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
  • Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications
Preferred:
  • High School or Equivalent

Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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