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Room Service Associate Jobs (NOW HIRING)

Sarahbush

$16.14 - $24.21/hr

Room Service Associate/Call Center Associate Room Service Associates are responsible for delivering meals to patients and guests with a cheerful and excellent service attitude following the approved ...

UHS

Room Service Associate

Johnson City, NY · On-site

$17.05 - $22.17/hr

Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit * Position meal trays appropriately for patients, such as placing ...

Msk

Room Service Associate - Main Campus

New York, NY

$22.87 - $29.38/hr

We are hiring Room Service Associates. We want to bring on team members who are passionate about hospitality and dedicated to delivering exceptional communication. You will perform a variety of ...

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Room Service Associate information

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How much do room service associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for room service associate in the United States is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges Room Service Associates face and how can they be managed effectively?

Room Service Associates often encounter challenges such as managing multiple orders during peak hours, ensuring timely delivery while maintaining food quality, and handling special guest requests or complaints. Effective communication with kitchen staff and other team members, staying organized, and remaining calm under pressure are key to overcoming these hurdles. Many hotels also provide training on customer service and time management to help associates succeed in these situations.

What are Room Service Associates?

Room Service Associates are hospitality professionals responsible for delivering meals and beverages to guests' rooms in hotels or similar establishments. They take orders, prepare trays, and ensure that the food is presented attractively and delivered promptly. Room Service Associates also address guest requests, handle payments if needed, and maintain high standards of cleanliness and customer service. Their role is essential in providing a comfortable and convenient experience for hotel guests.

What is the difference between Room Service Associate vs Food Server?

AspectRoom Service AssociateFood Server
CredentialsHigh school diploma or equivalent; food safety certification often preferredHigh school diploma or equivalent; food safety certification often preferred
Work EnvironmentHotel or resort guest rooms, often in a hospitality settingRestaurants, cafes, or catering events
Employer & IndustryHotels, resorts, hospitality industryRestaurants, food service industry
Job DutiesDelivering food and beverages to guest rooms, providing guest serviceTaking orders, serving food and drinks at tables, ensuring customer satisfaction

While both roles involve serving food and providing customer service, a Room Service Associate primarily delivers food to hotel guests in their rooms within the hospitality industry. In contrast, a Food Server works in restaurants or similar settings, serving guests at tables. The credentials and work environment overlap, but the key difference lies in the location and nature of service.

What are the key skills and qualifications needed to thrive as a Room Service Associate, and why are they important?

To thrive as a Room Service Associate, you need strong customer service skills, attention to detail, and a basic understanding of food safety, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order tracking software, and safe food handling procedures is typically required. Excellent communication, time management, and a polite demeanor help you stand out in this guest-facing role. These skills ensure timely, accurate, and pleasant service experiences, which are crucial for guest satisfaction and the reputation of the hospitality establishment.
What cities are hiring for Room Service Associate jobs? Cities with the most Room Service Associate job openings:
What are the most commonly searched types of Room Service jobs? The most popular types of Room Service jobs are:
Who are the top companies hiring for Room Service Associate jobs? The top employers for Room Service Associate jobs are:
What states have the most Room Service Associate jobs? States with the most job openings for Room Service Associate jobs include:
Room Service Associate jobs near you
Infographic showing various Room Service Associate job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, 32% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,813 per year, or $18.2 per hour.
Room Service Associate/Call Center Associate

Room Service Associate/Call Center Associate

Sarah Bush Lincoln

Mattoon, IL • On-site

$16.14 - $24.21/hr

Full-time

Posted 16 days ago

Sarah Bush Lincoln rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

188th of 876 rated healthcare providers

Job description

Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.
Room Service Associate/Call Center Associate
Job Description
Room Service Associates are responsible for delivering meals to patients and guests with a cheerful and excellent service attitude following the approved method of service.
Department: Food and Nutrition
Hours: Full-Time, 36 hours required.
Required: Food handling Certificate within 30 days of hire
Pay: based on experience, starting at 16.14 an hour
$1,000 Sign on bonus
Responsibilities
Assists in restocking coolers, plates, flatware, cups, etc, Assists wherever needed in the Room Service operation - taking patient meal orders, etc., Confirms the patient's identity by checking ID badge and verifying patient name and date of birth, Delivers guest trays and collects payment., Demonstrates knowledge of all menu offerings, diet variations and specifics of what may be ordered by patients based on their physician prescribed diet., Ensures that all foods are covered, labeled, dated and timed in accordance with HACCP guidelines., Ensures "Always Very Satisfied" service. Uses good judgment in addressing / resolving any patient complaints, Functions as part of a team that ensures delivery of food to patients within approved time of 45 minutes., Inventories, stocks and maintains the PAR levels for the unit refrigerators with snack/food items as required to meet patient needs during hours Room Service is not available., Maintains a clean, safe and sanitary work environment as established by all regulatory agencies., Maintains a friendly and cheerful demeanor at all times while on duty., Records and monitors all quality control indicators., Returns soiled trays after meal service from soiled cart., Transports patient Room Service carts to units and delivers meals to patients following the approved method of service and using key customer service scripting.
Requirements
Food Handlers Certificate (within 30 days of hire) - Sarah Bush Lincoln
Compensation
Estimated Compensation Range
$16.14 - $24.21
Pay based on experience

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