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Robotic Process Automation Program Manager Jobs in Arizona

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Robotic Process Automation Program Manager information

How does a robotic process automation program manager typically collaborate with cross-functional teams during an RPA implementation?

A Robotic Process Automation Program Manager works closely with business stakeholders, IT professionals, and process owners to identify automation opportunities and ensure successful RPA deployments. They facilitate communication between technical teams and business units, aligning project goals with organizational objectives. Managing timelines, resource allocation, and change management are key responsibilities, as is handling feedback and resolving issues swiftly. Effective collaboration is essential for overcoming challenges such as resistance to change and ensuring the RPA solution integrates smoothly with existing workflows.

What are the key skills and qualifications needed to thrive as a robotic process automation program manager?

To thrive as a Robotic Process Automation (RPA) Program Manager, you need strong project management experience, a background in business process analysis, and a solid understanding of automation technologies, often supported by a degree in computer science or a related field. Familiarity with RPA platforms such as UiPath, Blue Prism, or Automation Anywhere, and relevant certifications like PMP or RPA-specific credentials, are typically required. Excellent communication, leadership, and stakeholder management skills set top performers apart. These competencies ensure the effective planning, implementation, and scaling of automation initiatives that drive organizational efficiency and value.

What is a robotic process automation program manager?

A Robotic Process Automation (RPA) Program Manager is responsible for overseeing the planning, implementation, and management of RPA initiatives within an organization. They coordinate cross-functional teams to identify automation opportunities, manage project timelines, and ensure successful deployment of bots that automate repetitive business processes. Additionally, they monitor program performance, optimize workflow, and ensure compliance with organizational standards and best practices. Their goal is to improve operational efficiency through effective automation strategies.

What is the difference between Robotic Process Automation Program Manager vs Business Analyst?

AspectRobotic Process Automation Program ManagerBusiness Analyst
CertificationsRPA certifications, PMP, AgileCBAP, PMI-PBA, Agile certifications
Work EnvironmentProject teams, IT departments, automation projectsBusiness units, project teams, process improvement
Industry UsageFinance, healthcare, manufacturing, technologyFinance, retail, healthcare, consulting

The Robotic Process Automation Program Manager focuses on leading automation projects, managing teams, and ensuring successful RPA implementation. In contrast, a Business Analyst analyzes business processes, gathers requirements, and supports process improvements. While both roles collaborate on projects, the RPA Program Manager has a broader leadership role in automation initiatives, whereas the Business Analyst concentrates on understanding and documenting business needs.

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Technical Solution Architect, IBM

Insight

Chandler, AZ • On-site

Full-time

Re-posted 6 days ago


Job description

Requisition Number: 105634
Technical Solution Architect, IBM
Location: We prefer this role to be onsite at our headquarters in Arizona on a hybrid basis, though there may be some flexibility.
Compensation: There is a base plus bonus opportunity at market value for this role.
Insight at a Glance
  • 14,000+ engaged teammates globally
  • $8.2 billion in revenue in 2025
  • Certified as a Great Place to work in 9 Countries in 2025
  • Fortune 500 Company (No. 447) in 2025
  • Received 25+ industry and partner awards in the past year
  • $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
As a Technical Solution Architect, IBM, you will be responsible for planning and designing solutions to meet client needs, with a focus on IBM Automation technologies and intelligent automation strategies spanning business automation, IT automation, and integration. Incumbents are accountable for defining processes for technical platforms, developing system specifications, and creating system interfaces and business applications that support secure, scalable, and resilient automation environments. This role works as a dedicated member of Insight's IBM partnership, collaborating closely with Insight sales teams and IBM to shape and advance qualified opportunities across the IBM Automation portfolio. Along the way, you will get to:
  • Design and coordinate large and complex automation solution engagements across the IBM Automation portfolio (e.g., IBM Cloud Pak for Business Automation, watsonx Orchestrate, Robotic Process Automation, Business Automation Workflow, Operational Decision Manager, process mining, API Connect and App Connect integration, Instana, Turbonomic, and Apptio).
  • Apply the principles of science and mathematics to develop economical solutions to technical automation problems.
  • Use systems analysis to design and diagram all parts of a particular automation system or platform.
  • Accountable for all facets of development of technical platforms, system specifications, and system interfaces.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for
  • Bachelor's degree in engineering, Computer Science, Information Technology, or similar.
  • Position requires a minimum of 5 years of hands-on technical experience within automation, integration, or IT operations.
  • Partner or channel experience is required. Experience with the IBM Automation portfolio, including Cloud Pak for Business Automation, RPA, and watsonx Orchestrate, is highly preferred. IBM proficiency certifications are preferred.
  • Familiarity with the following desirable: robotic process automation (RPA), business process management (BPM), workflow orchestration, decision management, API and application integration, observability and AIOps, containers and Kubernetes (Red Hat OpenShift), as well as Windows, UNIX, and Linux.

What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
  • Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Chandler, AZ || Arizona (US-AZ) || United States (US) || Project Management || None || US - Chandler,AZ ||