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Director Ai Operations Jobs in Arizona (NOW HIRING)

Mission Lane

Operations Senior Manager, AI

Phoenix, AZ · On-site +1

$136K - $162K/yr

... the Sr. Director of Operations. Every time a Mission Lane customer interacts with our contact ... AI is central to how we keep improving that experience for our customers. That's the work of the ...

Empower AI Inc.

Operations Director

Fort Huachuca, AZ · On-site

Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages ...

Ascend Learning

Director Data & AI

Gilbert, AZ · On-site +1

WHAT YOU'LL DO NASM is seeking a Director of Data and AI , reporting to the Chief Information ... Establish operational metrics for data quality, pipeline reliability, model performance, analytics ...

Digital Air Strike

Director, Operations

Scottsdale, AZ · On-site

Titl e: Director of Operations Reports to: Senior Vice President, Operations Travel Required ... Drive process improvement, documentation and intelligent use of AI across teams, with particular ...

Forhyre

AI Cloud Solutions Director

Phoenix, AZ

AI Cloud Solutions Director Company Overview: Forhyre is a leading technology solutions provider ... Lead the AI cloud solutions division and oversee all aspects of the division's operations.

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Director Ai Operations information

What is a director AI operations?

A Director of AI Operations is a senior leader responsible for overseeing and managing the implementation, maintenance, and optimization of artificial intelligence systems within an organization. They bridge the gap between technical AI teams and business objectives, ensuring that AI initiatives align with company goals. Their role often includes managing AI projects, setting strategy, ensuring ethical use of AI, and coordinating cross-functional teams. Directors of AI Operations also monitor AI performance and ensure compliance with relevant regulations and standards.

What are the key skills and qualifications needed to thrive as a director AI operations?

To excel as a Director of AI Operations, you need advanced expertise in artificial intelligence, machine learning, and data analytics, often supported by a degree in computer science or a related field and substantial leadership experience. Familiarity with AI development platforms, cloud computing services (like AWS or Azure), and project management tools, as well as relevant certifications such as PMP or AI/ML certificates, is highly valuable. Strategic thinking, strong leadership, and excellent communication skills are crucial for guiding teams and aligning AI initiatives with business objectives. These competencies ensure effective deployment of AI solutions, drive innovation, and support organizational goals through data-driven decision-making.

What are some common challenges faced by a director AI operations, and how can they be addressed?

A Director of AI Operations often navigates challenges such as scaling AI solutions across departments, ensuring data privacy and compliance, and aligning AI initiatives with business objectives. Effective communication with stakeholders, fostering cross-functional collaboration, and maintaining agile processes are key to overcoming these obstacles. Additionally, staying updated on evolving AI technologies and regulatory standards helps ensure that AI operations remain both innovative and compliant.

What are the most commonly searched types of Ai Operations jobs in Arizona?

The most popular types of Ai Operations jobs in Arizona are:

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For Director Ai Operations jobs in Arizona, the most frequently searched job titles are:

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The top searched job categories for Director Ai Operations jobs in Arizona are:

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Cities in Arizona with the most Director Ai Operations job openings:

Director Ai Operations jobs near you

Operations Senior Manager, AI

Mission Lane

Phoenix, AZ • On-site, Remote

$136K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?

We're looking for an Operations Senior Manager, AI to own Mission Lane's operations AI agenda from strategy through execution, in a newly created role reporting to the Sr. Director of Operations. 

Every time a Mission Lane customer interacts with our contact center, they're in the middle of something. It could be a question they need answered, something to resolve, or a next step they're working toward. Getting the right information quickly keeps them moving, and how well our contact center operations run determines how consistently that happens. AI is central to how we keep improving that experience for our customers. That's the work of the Operations Senior Manager, AI.

The impact you'll make:

You'll have the scope and autonomy to develop and deliver an AI Operations strategy from the ground up: identifying problems where meaningful AI solutions exist, sizing the problems within the Mission Lane context, evaluating vendors, making the business cases, sequencing the work. You'll work with cross-functional teams across Product, Engineering, vendors, and Operations to execute it. 

Your success will be measured on outcomes that matter, including cost, quality, and customer experience. What matters most in year one, though, is getting the agenda right, building the cross-functional trust to move it forward, and establishing the governance needed to maintain and continuously improve the AI use cases.

You'll thrive in this role if:

  • You've worked inside an operations function and understand what happens when a change creates second-order problems no one anticipated. You plan for that.
  • You own the intent, not just the workstream. You're here to decide what the AI agenda should accomplish, not just coordinate the people doing the work.
  • You don't need a complete map to move. This path is genuinely new, and that's what's exciting about it.
  • You know how to hold cross-functional teams accountable without formal authority.
  • You're curious about what AI can actually do in an operational context, and that curiosity shows up in how you work.

Minimum Qualifications:

  • 5+ years of program or project management experience
  • 5+ years of operations leadership, including contact center or customer operations
  • Strong foundation in strategy development with a track record of driving results through cross-functional teams in ambiguous environments
  • Structured, data-driven problem solver with a bias for action
  • Comfortable owning an agenda without a playbook and earning executive trust through the work
  • Ability to travel approximately four times a year for two to five days at a time

Preferred Qualifications:

  • Experience implementing or overseeing AI or automation tools in an operations context
  • Background in financial services or consumer-facing products
  • Genuine curiosity about what AI can do in an operational context and optimism about the work of figuring it out

Compensation:

Annual full-time starting base salary range: $136,000 - $162,000

This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.

Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 

It all started with a realization:  nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. 

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.  Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. 

Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

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