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Roadside Assistance Jobs (NOW HIRING)

PAL OF DALLAS LLC is looking for a dependable and skilled Roadside Assistance Technician to join our team in Carrollton, TX! This is a hands-on role where you'll be the hero on the road -- helping ...

Penske's 24/7 Roadside Assistance team supports the world's largest non-governmental fleet of over 430,000 vehicles. The 24/7 Roadside Assistance Coordinator II is primarily responsible for ...

Penske's 24/7 Roadside Assistance team supports the world's largest non-governmental fleet of over 430,000 vehicles. The 24/7 Roadside Assistance Coordinator II is primarily responsible for ...

The Roadside Assistance (RA) Driver is responsible for actively patrolling and managing assigned areas of the E-470 roadway system to support the safety, mobility, and overall experience of the ...

The Roadside Assistance (RA) Driver is responsible for actively patrolling and managing assigned areas of the E-470 roadway system to support the safety, mobility, and overall experience of the ...

Roadside Assistance Technician (SSP)

Charlotte, NC · On-site

$35K - $35K/yr

As the Roadside Assistance Technician , you will operate a high equipped vehicle for performing roadside assistance operations, such as accident management, abandoned vehicles tagging and minor ...

The Roadside Supervisor is responsible for leading the daily operations of the Roadside Assistance Call Center, ensuring timely, accurate, and high-quality service delivery to all customers. This ...

Roadside Assistance Technician (SSP)

Charlotte, NC · On-site

$36K - $37K/yr

As the Roadside Assistance Technician , you will operate a high equipped vehicle for performing roadside assistance operations, such as accident management, abandoned vehicles tagging and minor ...

Roadside Assistance Side Gig

FL · On-site

$17.25 - $23.50/hr

We Need Roadside Assistance Technicians in your area! Who We Are: The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors who help people when a roadside ...

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Roadside Assistance information

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How much do roadside assistance jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for roadside assistance in the United States is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is roadside assistance?

Roadside assistance is a service that helps drivers when their vehicle breaks down or encounters problems on the road. It typically includes services such as towing, battery jump-starts, flat tire changes, fuel delivery, and lockout assistance. Roadside assistance is often provided by insurance companies, automobile clubs, or vehicle manufacturers, and can offer peace of mind to drivers by ensuring help is available in emergencies.

What is a roadside assistance job?

Roadside assistance jobs include work as a roadside assistance agent, a roadside assistance technician, and tow or service driver. The specific duties for these positions vary, but your role is always to assist a driver in an emergency situation. For example, a tow and service driver’s responsibilities are to respond to calls for roadside assistance and assess the mechanical issues with the car or truck. If they are simple issues, such as a flat tire, a car in need of gas, or a battery jump start, you may fix them there. If the problems require a more experienced mechanic, you tow the vehicle to a shop. A roadside assistance agent works in a call center and takes customer calls. Their job is to assess the issue and send the proper specialist to help.

What are the key skills and qualifications needed to thrive as a roadside assistance technician, and why are they important?

To thrive as a Roadside Assistance Technician, you need a solid understanding of automotive repair, troubleshooting skills, and typically a valid driver’s license along with relevant certifications. Familiarity with diagnostic tools, GPS systems, and dispatch software is essential for efficient service delivery. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are crucial soft skills in this role. These qualifications ensure quick, safe, and effective assistance to motorists, enhancing customer satisfaction and safety on the road.

What are some common challenges faced by roadside assistance professionals and how can they be addressed?

Roadside Assistance professionals often encounter challenges such as working in unpredictable weather, assisting clients in high-traffic or hazardous locations, and managing stressful situations when customers are anxious or frustrated. To address these challenges, staying updated with safety protocols, maintaining strong communication skills, and having a calm, solution-oriented approach are essential. Many employers also provide regular safety training and equip teams with reliable tools and support systems to ensure both employee and client safety on the job.

What is the difference between Roadside Assistance vs Towing Technician?

AspectRoadside AssistanceTowing Technician
CredentialsBasic automotive knowledge, sometimes certifications in roadside servicesAutomotive repair certifications, specialized towing licenses
Work EnvironmentOn-road, roadside locations, customer sitesGarage, roadside, towing yards
Employer & IndustryAuto clubs, insurance companies, roadside service providersAuto repair shops, towing companies, roadside service providers

Roadside Assistance and Towing Technicians both operate in the automotive support industry, often working together. While roadside assistance focuses on minor repairs and services on the road, towing technicians handle vehicle transport and more complex repairs. Both roles require automotive knowledge, but towing technicians typically have more specialized certifications. Understanding these differences helps customers find the right service for their needs.

Can you make money doing roadside assistance?

Roadside assistance technicians can earn income through hourly wages, service fees, or commissions, depending on whether they work for a company or operate independently. Earnings vary based on experience, location, and the number of calls handled, with some technicians earning a competitive income while others supplement their earnings with additional services or memberships. Certification and good customer service skills can also impact earning potential.

How can I become a roadside assistance technician?

To become a roadside assistance technician, you typically need a valid driver's license, a clean driving record, and basic mechanical knowledge. Some employers require certification in first aid or vehicle repair, and training is often provided on the job. Good communication skills and the ability to work in various weather conditions are also important.

What cities are hiring for Roadside Assistance jobs?

Cities with the most Roadside Assistance job openings:

What are the most commonly searched types of Roadside Assistance jobs?

The most popular types of Roadside Assistance jobs are:

What states have the most Roadside Assistance jobs?

States with the most job openings for Roadside Assistance jobs include:

Infographic showing various Roadside Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,000 per year, or $22.1 per hour.

Roadside Assistance Tech

PAL OF DALLAS LLC

Carrollton, TX • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago


Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About the Role:
PAL OF DALLAS LLC is looking for a dependable and skilled Roadside Assistance Technician to join our team in Carrollton, TX! This is a hands-on role where you'll be the hero on the road — helping drivers get back on their way safely and efficiently. If you thrive in a fast-paced environment and love solving problems on the go, we want to hear from you!
Responsibilities:
  • Respond promptly to roadside service calls throughout the Dallas/Carrollton area
  • Perform tire changes, jump-starts, and battery replacements for stranded motorists
  • Provide fuel delivery, lockout assistance, and basic vehicle troubleshooting
  • Safely tow or winch vehicles when necessary
  • Communicate clearly with dispatch and customers regarding ETA and service status
  • Maintain service vehicle, tools, and equipment in clean, working condition
  • Document service calls and complete required paperwork accurately
Requirements:
  • Prior experience in roadside assistance, automotive service, or a related field preferred
  • Valid driver's license with a clean driving record
  • Basic mechanical knowledge and hands-on troubleshooting skills
  • Ability to work independently in various weather conditions and high-traffic environments
  • Strong customer service skills and a professional, calm demeanor
  • Reliable, punctual, and able to work flexible hours including nights and weekends
  • Ability to lift and handle heavy equipment as needed
About Us:
PAL OF DALLAS LLC is a trusted roadside assistance provider serving the greater Dallas, TX area with a commitment to fast, friendly, and reliable service. Our customers count on us when they need help most, and our team takes pride in delivering peace of mind mile after mile. We foster a supportive work environment where every technician is valued and set up for success.