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Hero Roadside Assistance Jobs (NOW HIRING)

AAA Northeast

Roadside Assistance Driver (58418)

Union, NJ · On-site

$21.50 - $25.75/hr

You will be considered a hero to several people each and every day! * Respond to AAA member's requests for roadside assistance * Communicate with dispatchers to determine logistics, service to be ...

AAA Northeast

Roadside Assistance Driver (56996)

Avon, MA · On-site

$23.50 - $27/hr

Roadside Assistance Drivers are responsible for responding to member requests for roadside ... You will be considered a hero to several people each and every day! Education High School Diploma ...

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Hero Roadside Assistance information

What is Hero Roadside Assistance?

Hero Roadside Assistance is a service that provides help to drivers when their vehicle breaks down or encounters problems on the road. Services typically include towing, jump-starts, tire changes, lockout assistance, fuel delivery, and minor repairs. The goal is to get you back on the road quickly and safely, or to tow your vehicle to a repair facility if necessary. Hero Roadside Assistance is often available 24/7 and can be accessed through a membership, insurance policy, or on-demand service.

How to become a Hero Roadside Assistance?

To become a Hero Roadside Assistance technician, candidates typically need a valid driver's license, a clean driving record, and basic mechanical knowledge. Some positions may require completion of a training program or certification in vehicle repair or safety procedures. Strong communication skills and the ability to work independently are also important for this role.

What is the difference between Hero Roadside Assistance vs Towing Technician?

AspectHero Roadside AssistanceTowing Technician
CredentialsDriver's license, basic vehicle repair knowledgeDriver's license, vehicle repair certification often preferred
Work EnvironmentOn-road, roadside locations, customer sitesOn-road, towing yards, repair shops
Employer & IndustryRoadside assistance companies, auto clubsTowing companies, auto repair shops
Common Search/ComparisonRoadside help, breakdown assistanceTowing services, vehicle recovery

Hero Roadside Assistance and Towing Technicians both operate in roadside vehicle support, but Hero focuses on quick roadside fixes and assistance, while Towing Technicians specialize in vehicle recovery and towing services. Both roles require similar credentials and work environments, but their primary functions differ, making them distinct yet related careers in the automotive support industry.

What are the key skills and qualifications needed to thrive as a roadside assistance technician?

To thrive as a Roadside Assistance Technician, you need a solid understanding of automotive repair, troubleshooting, and a valid driver’s license, often supported by vocational training or ASE certification. Familiarity with diagnostic tools, GPS navigation systems, and mobile dispatch applications is typically required. Excellent communication, patience, and customer service skills set top technicians apart when interacting with stranded motorists. These abilities ensure quick, safe, and effective assistance, enhancing customer satisfaction and company reputation.

What are some common challenges faced by Hero Roadside Assistance professionals in their daily work?

Hero Roadside Assistance professionals often encounter unpredictable situations, such as adverse weather, heavy traffic, or working at night, which can make responding to calls challenging. They must balance providing quick, effective help with ensuring their own safety and the safety of the motorists they assist. Additionally, communicating clearly with customers who may be stressed or anxious is a key part of the role. Adaptability, strong problem-solving skills, and a calm demeanor are essential for success in this fast-paced, service-oriented environment.

How does Hero Roadside Assistance work?

Hero Roadside Assistance drivers respond to emergency calls to help motorists with services such as tire changes, jump-starts, lockouts, and fuel delivery. They typically receive dispatch instructions via a mobile app or communication system and may need to have relevant certifications or a valid driver's license. The job involves working in various weather conditions and on-call hours to provide timely roadside support.
More about Hero Roadside Assistance jobs
What cities are hiring for Hero Roadside Assistance jobs? Cities with the most Hero Roadside Assistance job openings:
What states have the most Hero Roadside Assistance jobs? States with the most job openings for Hero Roadside Assistance jobs include:
What job categories do people searching Hero Roadside Assistance jobs look for? The top searched job categories for Hero Roadside Assistance jobs are:
Hero Roadside Assistance jobs near you
Infographic showing various Hero Roadside Assistance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Roadside Assistance Driver Including Service and Towing Available

Nk Towing & Roadside Services Inc

Vista, CA • On-site

$57K - $72K/yr

Full-time

Re-posted 24 days ago

Job description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Training & development

Work for San Diego County's #1 Tow Truck Company!
NK Towing is a AAA approved company hiring Tow Truck Operators. We will train you! No Previous direct Towing Experience is Required. You will learn how to safely provide Emergency Roadside Assistance and Towing services for AAA members and customers of NK Towing.
Join our AAA Roadside Hero Team! 

We offer a fun, safe and professional workplace for smart, independent and responsible people seeking to develop new skills and have a productive career.
Build your future with NK!
*Immediate positions are available!
* 10 to 12 Hours Shifts
Responsibilities of a Tow Operator:

  • Safely operate a truck on the roads
  • Load, Secure and Unload cargo/automobiles
  • Properly track and document activity log
  • Report any issues or incidents to dispatch
  • Respectfully interact with customers and motorists
  • Inspect truck before and after trip
  • Smile and Enjoy your job!
Service Driver Position:
Join our BSP (Battery Service Provider) team at NK Towing & Roadside Services Inc. You'll drive an F150 and handle tasks like tire changes, fuel calls, lockouts, jump starts, and battery sales. Earn $16 per hour plus commission, with up to 5% of all calls and up to $15 per battery sold.
Qualifications:

  • Regular driver's license - No Commercial license is required.
  • Ability to handle physical workload (kneeling, crawling, lifting, etc.)
  • Common Sense and Good Judgment
  • Strong Work Ethic and Sound Decision-Making
  • Safety-Conscious & Good Driving Record
  • Life style that will allow you to be at work on time and in uniform.
Join NK Towing and you too can become a "ROADSIDE HERO"!
*Equal Opportunity / Veterans / Second Chance Employer
About NK Towing & Roadside Services:

Join the NK Family and become a Tow Truck Driver, Battery Service Provider, Dispatcher or a member of our Transportation Office Team! NK offers emergency towing and emergency roadside assistance assistance services for AAA Members, Law Enforcement and the Public. If you want to become a AAA Mobile Battery Service Provider, a Professional Tow Truck Driver, or a Emergency Roadside Assistance Dispatcher, NK Towing is your top option.  
With a full fleet of vehicles, we have been training and developing our Roadside Assistance Professionals to drive all kinds of light, medium and heavy duty trucks for more than 18 years. By joining NK Towing you will obtain new skills and learn new practices on how to provide a variety of customer solutions for Roadside dilemmas. These include: Battery Services, Lock-Outs, Fuel Deliveries, Tire Changes for our BSP Drivers and for our California Drivers: Auto Collision and Heavy Duty Towing, that includes RVs tows, buses, trucks, boats, storage containers and heavy equipment tows. You will also participate in AAA training and seminars on industry best practices and providing top-quality customer service to AAA customers. Join the NK Family of Roadside Assistance Professionals and you too will become a Roadside Hero!
NK Towing & Roadside Services is located in North County San Diego (Oceanside,& Vista)
*AAA Approved Service Providers and located in Vista, California.