ZipRecruiter

Log In

1

Director Roadside Assistance Jobs (NOW HIRING)

A&G Roadside Assistance Pros LLC

Be Seen First

Roadside Assistance

Miami, FL · On-site

$600 - $900/wk

Now Hiring: Roadside Assistance Technicians (2-3 Positions Available) Location: South Florida ... Direct deposit payments Important: * Must be able to pass a background check * Must sign an ...

A&G Roadside Assistance Pros LLC

Be Seen First

Roadside Assistance

Miami, FL · On-site

$600 - $900/wk

Now Hiring: Roadside Assistance Technicians (2-3 Positions Available) Location: South Florida ... Direct deposit payments Important: * Must be able to pass a background check * Must sign an ...

Europcar

ROADSIDE ASSISTANCE SUPERVISOR

Tulsa, OK

The Roadside Supervisor is responsible for leading the daily operations of the Roadside Assistance ... Direct daily workflow and support team members as needed * Monitor team productivity and case ...

next page

Showing results 1-20

All JobsAutomotive JobsAuto Repair JobsTire Center Manager JobsDirector Roadside Assistance Jobs

Director Roadside Assistance information

What does a director roadside assistance do?

A Director of Roadside Assistance oversees the entire roadside support operation for an organization, such as an automotive club or insurance company. Their responsibilities include managing teams that respond to customer emergencies, establishing service protocols, ensuring timely assistance, and maintaining partnerships with service providers. They also analyze performance metrics and customer feedback to improve service quality and efficiency. This leadership role requires strong organizational and communication skills, as well as experience in customer service and logistics.

What are the key skills and qualifications needed to thrive as a director roadside assistance?

To thrive as a Director of Roadside Assistance, you need strong leadership abilities, in-depth knowledge of roadside assistance operations, and experience in customer service management, typically supported by a relevant bachelor’s degree. Familiarity with dispatch software, telematics systems, and CRM platforms is often required, along with certifications in emergency management or automotive services being beneficial. Exceptional communication, problem-solving, and strategic planning skills help you motivate teams and improve service delivery. These competencies ensure efficient operations, high customer satisfaction, and the ability to respond decisively to emergencies and complex logistical challenges.

How does a director roadside assistance typically collaborate with service providers and internal teams to ensure high customer satisfaction?

A Director of Roadside Assistance works closely with external service providers, such as towing companies and repair shops, to establish quality standards and response protocols. Internally, they coordinate with customer service, operations, and claims departments to streamline communication and resolve issues efficiently. Regular meetings, performance reviews, and training sessions are common practices to align all stakeholders with the organization's customer service goals. This collaborative approach helps maintain consistent service levels and quickly address any challenges that arise in the field.

What is the difference between Director Roadside Assistance vs Roadside Assistance Supervisor?

AspectDirector Roadside AssistanceRoadside Assistance Supervisor
CredentialsManagement experience, industry certificationsTechnical knowledge, customer service skills
Work EnvironmentStrategic planning, team oversightOn-site supervision, operational tasks
Employer & Industry UsageUsed in corporate management roles within automotive/insurance sectorsUsed in service centers and roadside teams

The main difference is that the Director Roadside Assistance focuses on strategic management and overseeing entire programs, while the Roadside Assistance Supervisor handles daily operations and team supervision. Both roles require industry knowledge, but the director position involves higher-level planning and decision-making.

What cities are hiring for Director Roadside Assistance jobs?

Cities with the most Director Roadside Assistance job openings:

What are the most commonly searched types of Roadside Assistance jobs?

The most popular types of Roadside Assistance jobs are:

What states have the most Director Roadside Assistance jobs?

States with the most job openings for Director Roadside Assistance jobs include:

Director Roadside Assistance jobs near you

Roadside Assistance

Miami, FL • On-site

A&G Roadside Assistance Pros LLC
See more jobs at A&G Roadside Assistance Pros LLCexternal

$600 - $900/wk

Full-time

Re-posted 23 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Now Hiring: Roadside Assistance Technicians (2–3 Positions Available)

Location: South Florida | Position Type: 1099 Independent Contractor

We’re looking for motivated individuals to join our team as Roadside Assistance Technicians. Experience is a plus, but not required — we will guide you through the process. Weekends are required.

What You Need:

  • A reliable and professional-looking vehicle
  • Your own tools and equipment (see list below)
  • Strong customer service skills
  • Reliability, punctuality, and a positive attitude

Tools Required:

  • 2–3 ton floor jack
  • Two air compressors
  • 4-way tire iron or impact gun
  • 2-gallon gas container
  • Lockout kit (Access Tools – Miami preferred)
  • Heavy-duty jump box (JNC660 recommended) + jumper cables

What You Get:

  • Paid per service call
  • Weekly average: $600–$900+
  • Direct deposit payments

Important:

  • Must be able to pass a background check
  • Must sign an independent contractor agreement
  • Serious inquiries only

If you’re ready to hit the road and earn, send us a message to apply today!

Company Description

A&G is a very reliable company. weekly pay, serious about the dispatches and our technicians.