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Roadside Assistance Overnight information

What is the difference between Roadside Assistance Overnight vs Roadside Assistance Technician?

AspectRoadside Assistance OvernightRoadside Assistance Technician
CredentialsDriver's license, basic vehicle repair knowledgeDriver's license, vehicle repair certification
Work EnvironmentOn-call, roadside, various weather conditionsOn-road, roadside, often in emergency situations
Employer & Industry UsageAuto clubs, roadside assistance companiesAuto repair shops, roadside service providers

Roadside Assistance Overnight primarily involves providing emergency support during overnight hours, focusing on quick fixes and towing. Roadside Assistance Technicians perform similar tasks but may work during regular hours and handle more complex repairs. Both roles require driving skills and roadside knowledge, but the technician role often involves more technical repair work.

What does a Roadside Assistance Overnight worker do?

A Roadside Assistance Overnight worker provides emergency services to drivers who experience vehicle problems during nighttime hours. Their duties often include jump-starting batteries, changing flat tires, delivering fuel, unlocking vehicles, and sometimes towing. They respond to calls from stranded motorists, ensuring safety and quick solutions. Working overnight requires strong problem-solving skills, customer service, and the ability to work independently in various weather conditions.

What are the main challenges faced by Roadside Assistance Overnight staff, and how can they prepare for them?

Roadside Assistance Overnight staff often deal with unpredictable situations, such as inclement weather, low visibility, and responding to calls in remote or less-traveled areas. A key challenge is maintaining alertness and safety during late-night hours when fatigue can set in. To succeed, it's important to follow strict safety protocols, use reliable communication tools, and stay organized with shift routines. Building strong problem-solving skills and remaining calm under pressure are crucial for providing effective, timely assistance to stranded motorists.

What are the key skills and qualifications needed to thrive as a Roadside Assistance Overnight professional, and why are they important?

To thrive as a Roadside Assistance Overnight professional, you need strong mechanical aptitude, a valid driver’s license, and knowledge of vehicle troubleshooting, often supported by basic automotive certifications. Familiarity with GPS systems, dispatch software, and mobile communication devices is typically required. Excellent problem-solving, communication, and customer service skills help you reassure and assist clients in stressful situations. These skills and qualities are crucial for providing timely, efficient, and safe roadside support during overnight hours when resources may be limited.
More about Roadside Assistance Overnight jobs
What cities are hiring for Roadside Assistance Overnight jobs? Cities with the most Roadside Assistance Overnight job openings:
What are the most commonly searched types of Roadside Assistance jobs? The most popular types of Roadside Assistance jobs are:
What states have the most Roadside Assistance Overnight jobs? States with the most job openings for Roadside Assistance Overnight jobs include:
What job categories do people searching Roadside Assistance Overnight jobs look for? The top searched job categories for Roadside Assistance Overnight jobs are:
Roadside Assistance Overnight jobs near you
Infographic showing various Roadside Assistance Overnight job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Roadside Assistance Driver (56996)

AAA Northeast

Avon, MA

$23.50 - $27/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

AAA Northeast rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

174th of 299 rated insurance

Job description

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?


At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Multiple full-time Tow Truck Operator (flatbed) positions available primarily out of our Avon, MA location. 

**Prior experience NOT required. CDL is NOT required.

Second and Third (overnight) shift positions available at this time. 

Compensation:  The pay range for this position is $23.50 - $27.00 / hour. Base pay offered may vary depending on job-related knowledge, skills, shift differentials and experience. Annual bonuses are offered to employees and certain roles are eligible to earn additional forms of compensation through monthly and/or quarterly incentives. Additionally, employees may participate in our award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits.

Additional $2.75 per hour overnight shift differential on any hours worked between 10pm and 6am.  Additional $1.75 per hour evening shift differential for any hours worked between 6pm and 10pm.  Additional $1 per hour shift differential for working weekend hours.  Differentials can be combined.

As a AAA Roadside Technician, you will be responsible for providing safe, best-in-class roadside solutions for AAA members. Roadside Assistance Drivers are responsible for responding to member requests for roadside assistance. They ensure member safety, vehicle security, and education to members on possible vehicle issues. In this role, you will provide minor mechanical assistance in an attempt to get the member’s vehicle safely back on the road. If not successful, you will then safely tow the disabled vehicle to a member requested destination. You will be considered a hero to several people each and every day!

Education
High School Diploma or GED Required

Experience

For Tow: At least 21 years of age required 

Licenses and Certifications

Active and valid driver’s license issued by only one state or jurisdiction Required and DOT card pre-hire and as a current employee within 1 Year Required and Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy.  


AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

What AAA Northeast employees say

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