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Roadside Assistance Customer Service Jobs (NOW HIRING)

Allstate

Roadside Assistance Side Gig

Fort Wayne, IN

$17 - $23.25/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Dayton, OH

$17 - $23.25/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Thompsons Station, TN

$17.75 - $24.25/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Nashville, TN

$17.75 - $24.50/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Baton Rouge, LA

$16.25 - $22/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Greenbelt, MD

$18.50 - $25.25/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Roanoke, VA

$18.25 - $24.75/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

PA · On-site

$18 - $24.50/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

NC

$18 - $24.50/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

DE

$18 - $24.50/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Boston, MA

$20.25 - $27.50/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

NY · On-site

$20.25 - $27.75/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Augusta, GA

$17.50 - $23.75/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Gainesville, FL

$16.75 - $23/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Brooklyn, NY

$19.50 - $26.50/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Hampton, VA · On-site

$18.25 - $25/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

Allstate

Roadside Assistance Side Gig

Atlanta, GA

$17.75 - $24.25/hr

GHRN offers tire change, fuel delivery, jump start and lockout services. Our rescuers come from a ... roadside assistance pros (looking for additional work), transportation pros (courier, drivers ...

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Roadside Assistance Customer Service information

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$18

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How much do roadside assistance customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for roadside assistance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the most common challenges faced by roadside assistance customer service representatives?

One of the most common challenges in this role is managing calls from customers who may be frustrated, anxious, or in urgent situations due to vehicle breakdowns. Representatives often need to quickly assess the situation, coordinate with towing or service providers, and provide clear instructions—all while maintaining a reassuring tone. Balancing multiple cases efficiently and adapting to unexpected situations are crucial aspects of the job. However, the role is highly rewarding for those who enjoy problem-solving and helping others in times of need.

What are the key skills and qualifications needed to thrive in the roadside assistance customer service position, and why are they important?

To thrive as a Roadside Assistance Customer Service representative, you should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with dispatch software, call center systems, and GPS tracking tools is often required. Standout candidates demonstrate empathy, patience, and the ability to remain calm under pressure when assisting customers in stressful situations. These skills ensure prompt, effective support for motorists in need, enhancing customer satisfaction and safety.

What is a roadside assistance customer service?

A Roadside Assistance Customer Service job involves helping customers who experience vehicle breakdowns or emergencies while on the road. Representatives take calls, assess situations, and dispatch appropriate services such as towing, tire changes, jump-starts, or fuel delivery. They provide reassurance, collect necessary details, and ensure quick assistance. Strong communication and problem-solving skills are essential in this role.

More about Roadside Assistance Customer Service jobs

What cities are hiring for Roadside Assistance Customer Service jobs?

Cities with the most Roadside Assistance Customer Service job openings:

What are the most commonly searched types of Roadside Assistance Customer Service jobs?

The most popular types of Roadside Assistance Customer Service jobs are:

What states have the most Roadside Assistance Customer Service jobs?

States with the most job openings for Roadside Assistance Customer Service jobs include:

What job categories do people searching Roadside Assistance Customer Service jobs look for?

The top searched job categories for Roadside Assistance Customer Service jobs are:

Roadside Assistance Customer Service jobs near you
Infographic showing various Roadside Assistance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Roadside Assistance Side Gig

Allstate

Fort Wayne, IN

$17 - $23.25/hr

Contractor

Re-posted 9 days ago

Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 566 frontline employees who took The Breakroom Quiz

220th of 306 rated insurance

Job description

We Need Roadside Assistance Technicians in your area!

Who We Are:

The Allstate Good Hands Rescue Network (GHRN) is a crowdsourced network of independent contractors who help people when a roadside emergency has left them stranded. GHRN offers tire change, fuel delivery, jump start and lockout services.

Our rescuers come from a variety of backgrounds and industries including retirees, veterans, auto repair students, roadside assistance pros (looking for additional work), transportation pros (courier, drivers, delivery, gas, taxi, tow), landscapers, people who enjoy working on cars, automotive professionals (brake repair, car inspection, diagnostic techs, tire technicians, oil and lube techs, highway maintenance workers, tune-up techs, mechanical repair technicians), mechanically inclined hobbyists, mobile mechanics, contractors, freelancers, on-demand seasonal workers and many others who have an affinity for cars (experienced or entry-level).

What's in it for you?

  • Extra Income, mobile independent contractor opportunity
  • Flexibility – work when you want, login from home, your car, or wherever you are!
  • Helping others in need – join the fleet of roadside rescuers and save the day!
  • Partner with an industry leader – Allstate®

Getting started is easy.

  • Apply online in just five minutes by visiting our application portal
  • Meet minimum requirements
  • Attend a live skill validation session*
  • Start rescuing people!

* To ensure the safety of our candidates and validators, in-person skills validations may be delayed as we continue to monitor the spread of COVID-19. Virtual skills validations are now available for eligible candidates who have all the required equipment to perform roadside rescues. To learn more about the list of necessary equipment, please contact our onboarding specialists toll-free at (844) 702-6068.

Minimum requirements:

Insured car • Smartphone • Valid driver’s license • At least 18 years old • Pass validation of basic skills

What Allstate Insurance employees say

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Hours and flexibility

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