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Rmm Admin Jobs (NOW HIRING)

Northtown Automotive Companies

IT Support L2

Buffalo, NY · On-site

$65K - $75K/yr

Administer user accounts, groups, and access controls in Active Directory and Entra ID * Deploy and maintain endpoint policies, patches, and security tools via RMM/MDM platforms * Perform routine ...

Minol USA

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System Administrator

Addison, TX · On-site

$1.0K/yr

Position Summary / Objective of Position We are seeking an experienced systems administrator to ... required RMM experience preferred but not required Duties and Responsibilities: Assist with end ...

Northtown Automotive Companies

IT Support L2

Amherst, NY · On-site

$65K - $75K/yr

Administer user accounts, groups, and access controls in Active Directory and Entra ID * Deploy and maintain endpoint policies, patches, and security tools via RMM/MDM platforms * Perform routine ...

Northtown Automotive Companies

NY · On-site

$65K - $75K/yr

Administer user accounts, groups, and access controls in Active Directory and Entra ID * Deploy and maintain endpoint policies, patches, and security tools via RMM/MDM platforms * Perform routine ...

Pioneer Technology

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Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

... and CTO. * Administer the company's Remote Monitoring and Management (RMM) platform: define standards, perform initial audits of new customer environments, and maintain consistent monitoring ...

Bex Partners

Systems Administrator

Phoenix, AZ · Hybrid

System Administrator About the Role: Visory is seeking a System Administrator to plan, build ... Proficiency with RMM solutions such as Ninja One or N-Able and familiarity with printer ...

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Rmm Admin information

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$40K

$70.6K

$94.5K

How much do rmm admin jobs pay per year?

As of Sep 10, 2026, the average yearly pay for rmm admin in the United States is $70,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Rmm Admin jobs?

For Rmm Admin jobs, the most frequently searched job titles are:

IT Help Desk Technician (MSP) - Level 2

Carlsbad, CA • On-site

K2 Staffing, LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about K2 Staffing, LLCexternal

$30 - $35/hr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Handle Level 2 incidents that frontline techs can't resolve.

  • Provide remote troubleshooting and occasional in-person support.

  • Assist in deploying, diagnosing, and supporting servers, network infrastructure, and security measures.

Job description

Summary
 
Our client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs.  They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team.
 
Duties & Responsibilities
  • Escalated ticket resolution: Handle Level 2 incidents that frontline techs can’t resolve.
  • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service.
  • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace.
  • Server and network support: Assist in deploying and diagnosing Windows Servers (2016–2022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches .
  • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures .
  • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work.
  • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles
  • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.
Qualifications & Requirements
  • Experience
    • 2–3 years in MSP or equivalent IT service desk roles.
    • Hands-on experience with Windows (10/11) and server OS (Windows Server 2016–2022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting.
    • Familiarity with RMM/PSA tools for monitoring and ticket management.
    • Experience in client communication and user-facing support.
  • Technical Skills
    • Proficiency in OS deployment, patch management, malware removal, and event log analysis.
    • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup.
    • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite).
  • Certifications
    • CompTIA A+, Network+, Security+.
    • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP.
    • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs.
  • Professional Skills
    • Strong troubleshooting, documentation, and multi-tasking abilities.
    • Excellent verbal/written communication with both technical and non-technical audiences .
    • Customer service orientation—empathy, follow-through, and client satisfaction .
    • Ability to work independently and collaboratively within a team setting .
Ideal Candidate Snapshot
  • 2–4 years MSP help desk experience
  • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus)
  • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments
  • Excellent communicator, well-documented, proactive, and service-minded
If you’re seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!