The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to ...
New
The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to ...
New
Return-to-Work Specialist
Jackson, MS · On-site
... Return to Work Specialist ... Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ...
Return-to-Work Specialist
Jackson, MS · On-site
... Return to Work Specialist ... Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ...
Restaurant Manager
$50K - $55K/yr
Ensure every guest leaves satisfied and eager to return What We're Looking For * Proven restaurant management experience in full-service establishments * Strong leadership skills and proven ability ...
Quick apply
Restaurant Manager
$50K - $55K/yr
Ensure every guest leaves satisfied and eager to return What We're Looking For * Proven restaurant management experience in full-service establishments * Strong leadership skills and proven ability ...
Parts Manager
Byram, MS · On-site
$15 - $24.60/hr
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...
Parts Manager
Byram, MS · On-site
$15 - $24.60/hr
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...
Parts Manager
Byram, MS · On-site
$15 - $24.60/hr
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...
Parts Manager
Byram, MS · On-site
$15 - $24.60/hr
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...
Parts Manager
Byram, MS · On-site
$24.60/hr
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...
Parts Manager
Byram, MS · On-site
$24.60/hr
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...
Manager, Indirect Tax
Ridgeland, MS · On-site
$92K - $121K/yr
Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence. Perform monthly reconciliations ...
Manager, Indirect Tax
Ridgeland, MS · On-site
$92K - $121K/yr
Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence. Perform monthly reconciliations ...
Manager, Indirect Tax
$92K - $121K/yr
Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence. Perform monthly reconciliations ...
Manager, Indirect Tax
$92K - $121K/yr
Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence. Perform monthly reconciliations ...
Medical Field Case Manager
Jackson, MS · On-site
$63K - $67K/yr
Work with employers and physicians to modify job duties where practical to facilitate early return ... Independently manage workload, including prioritizing cases and deciding how best to manage cases ...
Medical Field Case Manager
Jackson, MS · On-site
$63K - $67K/yr
Work with employers and physicians to modify job duties where practical to facilitate early return ... Independently manage workload, including prioritizing cases and deciding how best to manage cases ...
Medical Field Case Manager
Jackson, MS · On-site
$63K - $67K/yr
Work with employers and physicians to modify job duties where practical to facilitate early return ... Independently manage workload, including prioritizing cases and deciding how best to manage cases ...
Medical Field Case Manager
Jackson, MS · On-site
$63K - $67K/yr
Work with employers and physicians to modify job duties where practical to facilitate early return ... Independently manage workload, including prioritizing cases and deciding how best to manage cases ...
Warehouse Operations Manager
Madison, MS · On-site
... return on investment. * Build and develop business relationships with both internal and external customers. Act as a representative of Ruan management team to the customer. Collaborate to achieve ...
Warehouse Operations Manager
Madison, MS · On-site
... return on investment. * Build and develop business relationships with both internal and external customers. Act as a representative of Ruan management team to the customer. Collaborate to achieve ...
Manager, Indirect Tax
Ridgeland, MS · On-site
$92K - $121K/yr
... return cycles, reconciliations, and annual compliance deadlines. • Review month-end indirect tax ... From Manager, Indirect Tax, you will have a strong springboard into senior tax leadership roles ...
Manager, Indirect Tax
Ridgeland, MS · On-site
$92K - $121K/yr
... return cycles, reconciliations, and annual compliance deadlines. • Review month-end indirect tax ... From Manager, Indirect Tax, you will have a strong springboard into senior tax leadership roles ...
Manage and review complex individual, corporate, partnership, and trust tax returns. * Lead tax engagements, ensuring accuracy, compliance, and timely delivery. * Collaborate with partners and ...
Manage and review complex individual, corporate, partnership, and trust tax returns. * Lead tax engagements, ensuring accuracy, compliance, and timely delivery. * Collaborate with partners and ...
Manage and review complex individual, corporate, partnership, and trust tax returns. * Lead tax engagements, ensuring accuracy, compliance, and timely delivery. * Collaborate with partners and ...
Manage and review complex individual, corporate, partnership, and trust tax returns. * Lead tax engagements, ensuring accuracy, compliance, and timely delivery. * Collaborate with partners and ...
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives to the most efficient manner on deliveries, returns, service calls, and field collections. * Be responsible for maintaining, organizing, protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives to the most efficient manner on deliveries, returns, service calls, and field collections. * Be responsible for maintaining, organizing, protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives to the most efficient manner on deliveries, returns, service calls, and field collections. * Be responsible for maintaining, organizing, protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives to the most efficient manner on deliveries, returns, service calls, and field collections. * Be responsible for maintaining, organizing, protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Returns Manager information
What is a returns manager?
Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.
What are the key skills and qualifications needed to thrive as a returns manager?
To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are some common challenges faced by returns managers and how can they effectively address them?
Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.
What is the difference between Returns Manager vs Customer Service Representative?
| Returns Manager | Customer Service Representative |
|---|---|
| Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management. | Usually requires strong communication skills, basic computer skills, and customer service experience. |
| Works mainly in retail, e-commerce, or logistics environments managing return processes and policies. | Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat. |
| Focuses on overseeing return operations, policy enforcement, and team management. | Focuses on assisting customers, resolving issues, and providing product or service information. |
While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.
What job categories do people searching Returns Manager jobs in Jackson, MS look for?
The top searched job categories for Returns Manager jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Returns Manager jobs?
Cities near Jackson, MS with the most Returns Manager job openings:
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Job description
Back-End Clerk
All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means:
- Meeting the customer needs during a return and helping find the correct product replacement.
- Ensuring merchandise meets Lowe's quality and safety standards and processing returns efficiently.
- Engaging in safe work processes including the proper disposal of returned items.
- Ensuring merchandise is accurately accounted for, replenished, and prepared for customers.
- Validating that the correct merchandise is being moved in and out of the store when appropriate.
The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe's locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
- Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
- Requires evening and overnight availability on weekdays, may also require overnight availability on weekends.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
- Ability to read, write, and perform basic arithmetic (addition, subtraction).
- Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
- 1 year of experience processing and filing merchandise receiving paperwork.
- 1 year of experience with store inventory receiving and administration.
- 6 months of experience in warehouse data entry/bookkeeping.
- 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.
- 6 months of retail experience accepting or processing returns.
About Phenom People
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