Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Pearl, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Credit Manager
Jackson, MS · On-site
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...
Assistant Store Manager
Pearl, MS · On-site
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Quick apply
Assistant Store Manager
Pearl, MS · On-site
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Assistant Store Manager
Pearl, MS · On-site
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Assistant Store Manager
Pearl, MS · On-site
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Maintain a high ratio of return customers through great service * Oversee guest services and ... Have a minimum of 2 years in Restaurant Management * Show success in previous positions * Be ...
Quick apply
Maintain a high ratio of return customers through great service * Oversee guest services and ... Have a minimum of 2 years in Restaurant Management * Show success in previous positions * Be ...
Customer Success Manager, Enterprise
Jackson, MS · On-site
$224K/yr
What You Can Expect You will partner with enterprise customers to maximize their return of ... Partner with Account Management to drive contract renewals, negotiations, and expansion ...
Customer Success Manager, Enterprise
Jackson, MS · On-site
$224K/yr
What You Can Expect You will partner with enterprise customers to maximize their return of ... Partner with Account Management to drive contract renewals, negotiations, and expansion ...
Accounting Manager
Ridgeland, MS · On-site
Supports the annual financial audit and annual tax return preparation process. * Manages a broad range of accounting functions. * Supports, monitors, and maintains documentation of internal control ...
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Accounting Manager
Ridgeland, MS · On-site
Supports the annual financial audit and annual tax return preparation process. * Manages a broad range of accounting functions. * Supports, monitors, and maintains documentation of internal control ...
Accounting Manager
Ridgeland, MS · On-site
$150K - $170K/yr
Supports the annual financial audit and annual tax return preparation process. * Manages a broad range of accounting functions. * Supports, monitors, and maintains documentation of internal control ...
Accounting Manager
Ridgeland, MS · On-site
$150K - $170K/yr
Supports the annual financial audit and annual tax return preparation process. * Manages a broad range of accounting functions. * Supports, monitors, and maintains documentation of internal control ...
Medical Case Manager
Ridgeland, MS · On-site +1
$62K - $96K/yr
... or return to work. In addition, this person will develop an initial plan outlining the action the ... manager will take to ensure timely resolution of injury(s) through utilization of established ...
Medical Case Manager
Ridgeland, MS · On-site +1
$62K - $96K/yr
... or return to work. In addition, this person will develop an initial plan outlining the action the ... manager will take to ensure timely resolution of injury(s) through utilization of established ...
Client Manager_MS
Madison, MS · On-site
$50K - $55K/yr
- Client Manager (MS) Location: Madison, MS (on-site, 5 days/week) Client Manager, Personal Lines ... Carry a high volume of inbound calls and proactively return missed calls and voicemails, ideally ...
Client Manager_MS
Madison, MS · On-site
$50K - $55K/yr
- Client Manager (MS) Location: Madison, MS (on-site, 5 days/week) Client Manager, Personal Lines ... Carry a high volume of inbound calls and proactively return missed calls and voicemails, ideally ...
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Quick apply
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Quick apply
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Quick apply
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Quick apply
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Parts Manager
Richland, MS · On-site
... return on sales. Also accountable for the evaluation and reshaping of departmental processes to ... manager to ensure proper on-hand parts inventory to meet customer demand while achieving desired ...
Parts Manager
Richland, MS · On-site
... return on sales. Also accountable for the evaluation and reshaping of departmental processes to ... manager to ensure proper on-hand parts inventory to meet customer demand while achieving desired ...
Parts Manager
Richland, MS · On-site
... return on sales. Also accountable for the evaluation and reshaping of departmental processes to ... Collaborates with inventory control manager to ensure proper on-hand parts inventory to meet ...
Parts Manager
Richland, MS · On-site
... return on sales. Also accountable for the evaluation and reshaping of departmental processes to ... Collaborates with inventory control manager to ensure proper on-hand parts inventory to meet ...
Assistant District Manager
Brandon, MS · On-site
... tax return count in assigned area. Skills you'll bring for success: * Associate degree or ... Course of study in management or in tax preparation and/or accounting preferred but not required ...
Quick apply
Assistant District Manager
Brandon, MS · On-site
... tax return count in assigned area. Skills you'll bring for success: * Associate degree or ... Course of study in management or in tax preparation and/or accounting preferred but not required ...
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Process all SSC Corporate directives. * Assist the Store Manager on the receipt and return of DSD merchandise. * Assist Store Manager in the management of freight flow. * Meet or exceed productivity ...
Returns Manager information
What is a returns manager?
Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.
What are the key skills and qualifications needed to thrive as a returns manager?
To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are some common challenges faced by returns managers and how can they effectively address them?
Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.
What is the difference between Returns Manager vs Customer Service Representative?
| Returns Manager | Customer Service Representative |
|---|---|
| Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management. | Usually requires strong communication skills, basic computer skills, and customer service experience. |
| Works mainly in retail, e-commerce, or logistics environments managing return processes and policies. | Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat. |
| Focuses on overseeing return operations, policy enforcement, and team management. | Focuses on assisting customers, resolving issues, and providing product or service information. |
While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.
What job categories do people searching Returns Manager jobs in Jackson, MS look for?
The top searched job categories for Returns Manager jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Returns Manager jobs?
Cities near Jackson, MS with the most Returns Manager job openings:
Job description
Summary / Objective
At Bestway our Credit Managers play a pivotal role in ourvision to enhance the customers rent to own experience. We expect our CreditManagers to be customer centric individuals that help our customers achieveproduct ownership through on time renewals.
Essential Functions
Greeting customers as they enter the store.
Be a Bestway brand ambassador who affects andpromotes Bestway's commitment to have the best products at the best pricesdelivered by the best people in the business.
Support all efforts to improve revenue andprofit growth.
Achieve credit standards by using the "4 KeyPrinciples of Customer Interaction", Bestway's Policy and Procedures whileabiding by State and Federal laws.
Must bring energy and enthusiasm to exceedcustomer service expectations.
Be proficient at the Credit and Sales Minutes.
Build great customer relationships by utilizingcommunication and service skills to ensure customer retention and enhance thecustomer's experience during all customer interactions.
Establish professional communication and problemsolving skills with customers and co-workers.
Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections.
Be responsible for maintaining, organizing,protecting, and storing products in stock room area and possess the ability tolead Sales Representatives to assist you.
As a brand ambassador always represent yourselfand your company in a professional manner.
Have the ability to learn, develop, and teachthe skill to assemble products as well as do minor touch ups, repairs, andrefurbishment to ensure all products are rent ready within 48 hours.
Must be competent at explaining the rentalagreement and 7 Steps to Renewals.
Must ensure maintenance and upkeep for vehicles.
Complete all other tasks assigned at thediscretion of management.
Competencies
Have the opportunity to advance to Store andDistrict Manager positions.
Be able to explain the rental agreement and havea thorough understanding of how it works.
Develop collection skills to help grow ourcustomer base by learning to utilize the "4 Key Principles of CustomerInteraction."
Successfully lead staff and daily operations ofthe store in the absence of the manager.
Engage in continuous self-development.
Position Type /Expected Hours of Work
This is a full-time position. Days and hours of work are Monday throughSaturday
8:00 a.m. to 6 p.m. and will require additional hours asneeded.
The Credit Manager Position is required to embrace andrepresent the Bestway's Bring It Values!
Caring
Integrity
Servant Leadership
Ownership
Fun