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Returns Manager Jobs in Clinton, MS (NOW HIRING)

Return Items Specialist I/II/III

Jackson, MS · On-site

$16.75 - $22.75/hr

The responsibility of this position includes managing exception items that fail to post to the ... Confirm stop-payment and caution items to support pay/return decisions. * Investigate and process ...

Posted today

Manager, Indirect Tax

Ridgeland, MS · On-site

$80 - $120/hr

Oversee transaction tax return data preparation and delivery to third-party vendor; review return packages, resolve variances, and manage agency notice responses* Perform monthly reconciliation of ...

Parts Manager

Byram, MS · On-site

$15 - $24.60/hr

Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...

Parts Manager

Byram, MS · On-site

$15 - $24.60/hr

Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...

Parts Manager

Byram, MS · On-site

$24.60/hr

Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as ...

Manager, Indirect Tax

Ridgeland, MS

$92K - $121K/yr

Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence. Perform monthly reconciliations ...

Manager, Indirect Tax

Ridgeland, MS · On-site

$92K - $121K/yr

Oversee data preparation and submissions to third-party compliance vendors while reviewing return packages, resolving variances, and managing agency correspondence. Perform monthly reconciliations ...

Medical Field Case Manager

Jackson, MS · On-site

$63K - $67K/yr

Work with employers and physicians to modify job duties where practical to facilitate early return ... Independently manage workload, including prioritizing cases and deciding how best to manage cases ...

Medical Field Case Manager

Jackson, MS · On-site

$63K - $67K/yr

Work with employers and physicians to modify job duties where practical to facilitate early return ... Independently manage workload, including prioritizing cases and deciding how best to manage cases ...

Manager, Indirect Tax

Ridgeland, MS · On-site

$92K - $121K/yr

... return cycles, reconciliations, and annual compliance deadlines. • Review month-end indirect tax ... From Manager, Indirect Tax, you will have a strong springboard into senior tax leadership roles ...

Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...

Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...

Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...

Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...

Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...

Use logistics to manage Sales Representatives tothe most efficient manner on deliveries, returns, service calls, and fieldcollections. * Be responsible for maintaining, organizing,protecting, and ...

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Returns Manager information

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What job categories do people searching Returns Manager jobs in Clinton, MS look for?

The top searched job categories for Returns Manager jobs in Clinton, MS are:

What cities near Clinton, MS are hiring for Returns Manager jobs?

Cities near Clinton, MS with the most Returns Manager job openings:

Infographic showing various Returns Manager job openings in Clinton, MS as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Return-to-Work Specialist

Sedgwick

Jackson, MS • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

217th of 315 rated insurance


Job description

US Telecommuter

Full time

R77253

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Return-to-Work Specialist

Return to Work Specialist

  • Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of accommodations, restrictions, and rehabilitation plans.

  • Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.

  • Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.

  • Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations.

  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

  • Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.

  • Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs.

PRIMARY PURPOSE : To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment information and prepare related reports documenting results; to assist with job site modification and/or obtaining adaptive equipment necessary; and to ensure medical, legal and accreditation standards are maintained.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

  • Determines objective, quantifiable, medically supported work restrictions for assigned claims.

  • Facilitates return-to-work (RTW) efforts through negotiation with client, treatment provider and claimant; completes all vocational/RTW related jurisdictional or client directed documentation, notification or reporting; documents client contact in claim notes as per Sedgwick CMS standards; and assists case management staff in making decisions regarding client's competence for specific position.

  • Adheres to medical and legal regulations and accreditation standards in written communication.

  • Develops contacts with company managers to introduce program; represents client.

  • Contacts employers to determine specific information regarding employment area (i.e. training/education needed, physical demands, wages and benefits, availability, etc); ascertains the specific physical tolerances and vocational skills needed for specific employment positions as requested by referral sources or employers; assists in modifying job sites or obtaining necessary adaptive equipment as needed; and communicates with co-workers regarding specific employment areas to apprise them of labor trends.

  • Maintains regular contact with clients following placement, as per program guidelines; contacts involved individuals regarding progress on each case and makes suggestions as needed for changing rehabilitation plans.

  • Works closely with team members to ensure smooth transition from medical case management into job placement.

  • Prepares reports to document research results.

  • Performs other tasks related to vocational evaluation and work adjustment training as needed.

EDUCATION AND LICENSING:

Bachelor's degree from an accredited college or university preferred. Certified Rehabilitation Counselor (CRC) designation preferred

TAKING CARE OF YOU:

  • Offering flexibility and autonomy.

  • Supporting meaningful work that promotes critical thinking and problem solving.

  • Providing on-going learning and professional growth opportunities.

  • Promoting a strong team environment and a culture of support.

  • Recognizing your successes and celebrating your achievements.

  • Thrives when everyone is working towards the same vision/goals.

  • We offer a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.

Work environment requirements may include –

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

NEXT STEPS

If your application is selected to advance to the next round, a recruiter will be in touch.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $48,000 - $63,000/year. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com


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