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Return Queen Jobs (NOW HIRING)

Shift Leader

Fuquay Varina, NC

$11.25 - $14/hr

What Makes Dairy Queen Sweet? Check out these DQ Perks: 1) Flexible Schedules - Dairy Queen ... Build relationships with return or preferred patrons. Team Member Leadership * Role model and ...

Shift Leader

Sanford, NC · On-site

$13 - $15/hr

What Makes Dairy Queen Sweet? Check out these DQ Perks: 1) Flexible Schedules - Dairy Queen ... Build relationships with return or preferred patrons. Team Member Leadership * Role model and ...

Shift Leader

Fuquay Varina, NC · On-site

$11.25 - $14/hr

What Makes Dairy Queen Sweet? Check out these DQ Perks: 1) Flexible Schedules - Dairy Queen ... Build relationships with return or preferred patrons. Team Member Leadership * Role model and ...

Shift Leader

Sanford, NC · On-site

$13 - $15/hr

What Makes Dairy Queen Sweet? Check out these DQ Perks: 1) Flexible Schedules - Dairy Queen ... Build relationships with return or preferred patrons. Team Member Leadership * Role model and ...

What Makes Dairy Queen Sweet? Check out these DQ Perks: 1) Flexible Schedules - Dairy Queen ... Build relationships with return or preferred patrons. Team Member Leadership * Accomplish store ...

Crew Member Part/Full Time

Woolwich, ME · On-site

$12 - $15.75/hr

THIS IS A TEMPORARY POSITION UNTIL WE CLOSE MID NOVEMBER, WITH THE POTENTIONAL TO RETURN IN FEBURARY 2027 FOR OUR 2027 SEASON. You are applying for a job with a franchisee of the Dairy Queen ® ...

Crew Member

Sioux Falls, SD · On-site

$11.50 - $15.25/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Fort Myers, FL · On-site

$11.25 - $14.75/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Louisville, KY · On-site

$11 - $14.50/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Athens, TN · On-site

$10 - $13.25/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Bossier City, LA · On-site

$9 - $12/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Sebring, FL · On-site

$9.75 - $13/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Louisville, KY · On-site

$11 - $14.50/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Bradenton, FL · On-site

$11.50 - $15/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Brandenburg, KY · On-site

$11.50 - $15/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

Crew Member

Elizabethtown, KY · On-site

$11 - $14.50/hr

A Dairy Queen Restaurant Team Member is responsible for providing superior customer service and ... Math skills needed to operate cash register, count and return change, and balance cash drawer.

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Return Queen information

See salary details

$5

$17

$24

How much do return queen jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for return queen in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a return queen?

Return Queens are professionals or services that handle product returns on behalf of customers. They typically manage the process of returning online purchases to retailers, often providing packaging, shipping, and tracking services. This can save customers time and hassle, especially for those who shop frequently online or find returns inconvenient. Some Return Queens operate as full-service businesses, while others may be individuals offering local assistance.

What challenges might I face as a return queen, and how can I effectively manage them?

As a Return Queen, you may encounter challenges such as handling high volumes of product returns, ensuring accurate documentation, and maintaining excellent customer service during potentially stressful interactions. Staying organized, being detail-oriented, and having strong communication skills will help you efficiently process returns and resolve customer concerns. Collaborating with warehouse staff and customer support teams is also key to streamlining operations and minimizing errors.

What are the key skills and qualifications needed to thrive as a return queen?

To thrive as a Returns Specialist, you need strong organizational skills, attention to detail, and knowledge of return policies and inventory management, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and shipping/logistics platforms is typically required. Excellent communication, problem-solving abilities, and a customer service mindset set top performers apart in this role. These skills ensure smooth returns processing, customer satisfaction, and accurate inventory tracking for overall business efficiency.

What is the difference between Return Queen vs Return Associate?

AspectReturn QueenReturn Associate
CertificationsNone typically requiredNone typically required
Work EnvironmentRetail stores, warehouses, distribution centersRetail stores, customer service settings
Industry UsageCommonly used in retail and logisticsCommonly used in retail and customer service
Job FocusManaging returns, processing shipments, inventory handlingAssisting customers with returns, processing transactions

Return Queen and Return Associate roles both involve handling product returns, but Return Queens often focus on managing the entire return process and inventory, while Return Associates primarily assist customers with returns and transactions. The roles overlap in retail environments, but the Return Queen may have more responsibilities related to logistics and inventory management.

More about Return Queen jobs

What states have the most Return Queen jobs?

States with the most job openings for Return Queen jobs include:

Infographic showing various Return Queen job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

Dairy Queen Crew Member

United Quality Cooperative

New Town, ND • On-site

$16/hr

Part-time

Re-posted 23 days ago


Job description

HIRING FOR AM & PM SHIFTS

Purpose Of Job

Strive to create positive memories for all our fans.

Essential Functions

Operations

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Complete assigned preparation work for stocking and setting up grill area
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Maintain a cooperative working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members

Fan Service

  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Build relationships with return or preferred patrons.

Health and Safety Standards

  • ServSafe® certification is not required but recommended.
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • Prepare products following restaurant, health, and safety standards and procedures
  • Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems or routines.

Perform other duties and responsibilities as requested by the shift leads or management staff.

Work Conditions

Must have ability to:

  • Perform under pressure in a high-volume restaurant including moving and responding quickly for long periods of time.
  • Work in and out of different temperature ranges.
  • Stand for long periods of time.
  • Lift up to 50 pounds.
  • Work around nuts and other allergens.

To be a locally owned cooperative that is a leader in providing dependable service to our customers with a competitive advantage for energy and production