Manage core returns, warranty claims, and defective parts processes. * Work with accounting and operations teams to track parts expenses and maintain budget targets. * Train and supervise parts ...
Manage core returns, warranty claims, and defective parts processes. * Work with accounting and operations teams to track parts expenses and maintain budget targets. * Train and supervise parts ...
Parts Manager
West Jordan, UT · On-site
Manage core returns, warranty claims, and defective parts processes. * Work with accounting and operations teams to track parts expenses and maintain budget targets. * Train and supervise parts ...
Parts Manager
West Jordan, UT · On-site
Manage core returns, warranty claims, and defective parts processes. * Work with accounting and operations teams to track parts expenses and maintain budget targets. * Train and supervise parts ...
Warehouse Production Operations Manager
Salt Lake City, UT · On-site
$21/hr
As the Warehouse Production Operations Manager, you'll oversee daily production scheduling ... requests, returns, and technical questions, while collaborating with leadership to improve ...
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Warehouse Production Operations Manager
Salt Lake City, UT · On-site
$21/hr
As the Warehouse Production Operations Manager, you'll oversee daily production scheduling ... requests, returns, and technical questions, while collaborating with leadership to improve ...
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Safety Manager
Salt Lake City, UT · On-site
$75K - $80K/yr
Safety Manager Location: Salt Lake City, UT (Project Sites Throughout Utah) Job Type: Full-Time Pay ... Safety is at the core of everything we do, and we're committed to ensuring every employee returns ...
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Be Seen First
Safety Manager
Salt Lake City, UT · On-site
$75K - $80K/yr
Safety Manager Location: Salt Lake City, UT (Project Sites Throughout Utah) Job Type: Full-Time Pay ... Safety is at the core of everything we do, and we're committed to ensuring every employee returns ...
Redo is an e-commerce platform that provides returns management, order tracking, package protection, customer support, checkout optimization, marketing, and cross-border solutions for Shopify ...
Quick apply
Redo is an e-commerce platform that provides returns management, order tracking, package protection, customer support, checkout optimization, marketing, and cross-border solutions for Shopify ...
Tax Manager
Saint George, UT · On-site
$130K - $170K/yr
Review complex business tax returns including S-Corps and Partnerships * Build and improve tax ... Tax Managers or Senior Tax Managers at regional CPA firms * CPAs frustrated with unclear partner ...
Tax Manager
Saint George, UT · On-site
$130K - $170K/yr
Review complex business tax returns including S-Corps and Partnerships * Build and improve tax ... Tax Managers or Senior Tax Managers at regional CPA firms * CPAs frustrated with unclear partner ...
Tax Manager
Saint George, UT · On-site
$130K - $170K/yr
Review complex business tax returns including S-Corps and Partnerships * Build and improve tax ... Tax Managers or Senior Tax Managers at regional CPA firms * CPAs frustrated with unclear partner ...
Quick apply
Tax Manager
Saint George, UT · On-site
$130K - $170K/yr
Review complex business tax returns including S-Corps and Partnerships * Build and improve tax ... Tax Managers or Senior Tax Managers at regional CPA firms * CPAs frustrated with unclear partner ...
Manage end-to-end logistics processes including 3 PL, regional consigned and turnkey material transits, shipment returns and forwarder/courier charges. * Negotiate contracts with suppliers, freight ...
Manage end-to-end logistics processes including 3 PL, regional consigned and turnkey material transits, shipment returns and forwarder/courier charges. * Negotiate contracts with suppliers, freight ...
Parts Manager
Midvale, UT · On-site
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and material spend; Communicate to General Manager as ...
Parts Manager
Midvale, UT · On-site
Return incorrect parts immediately to the vendor * Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and material spend; Communicate to General Manager as ...
Tax Manager
Lehi, UT · On-site
$104K - $136K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Tax Manager
Lehi, UT · On-site
$104K - $136K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Tax Manager
Salt Lake City, UT · On-site
$107K - $140K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Quick apply
Tax Manager
Salt Lake City, UT · On-site
$107K - $140K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Tax Manager
Lehi, UT · On-site
$104K - $136K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Quick apply
Tax Manager
Lehi, UT · On-site
$104K - $136K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Tax Manager
Salt Lake City, UT · On-site
$107K - $140K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Tax Manager
Salt Lake City, UT · On-site
$107K - $140K/yr
Managing a variety of tax returns, including corporate, partnership, estate, gift, individual, not-for-profit, and employee benefit tax returns * Client Interaction: Understanding your clients ...
Senior Manager, eCommerce
Lehi, UT · On-site
$75 - $90/hr
Sr. Manager, eCommerce FASHIONPHILE is more than just fashion we're revolutionizing the ultra ... Recommend allocation and reallocation based on expected return and business priorities, and ...
New
Senior Manager, eCommerce
Lehi, UT · On-site
$75 - $90/hr
Sr. Manager, eCommerce FASHIONPHILE is more than just fashion we're revolutionizing the ultra ... Recommend allocation and reallocation based on expected return and business priorities, and ...
New
Program Manager
Salt Lake City, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Program Manager
Salt Lake City, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Program Manager
Salt Lake City, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Program Manager
Salt Lake City, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Quality Assurance Manager
Salt Lake City, UT · On-site
McGee & Co. is seeking a Quality Assurance (QA) Manager to join our team in Salt Lake City. This ... Track customer returns, analyze data, and identify root causes to prevent recurring issues. * Lead ...
Quick apply
Quality Assurance Manager
Salt Lake City, UT · On-site
McGee & Co. is seeking a Quality Assurance (QA) Manager to join our team in Salt Lake City. This ... Track customer returns, analyze data, and identify root causes to prevent recurring issues. * Lead ...
Program Manager
Ogden, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Program Manager
Ogden, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Program Manager
Ogden, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
Program Manager
Ogden, UT · On-site
$125K/yr
Experience applying budget and fiscal methods, financial management principles, or resource ... Returns), and other complex international tax compliance issues. * Experience interpreting and ...
... returns. In addition to managing compliance, the practice consults with clients to minimize tax ... obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.
... returns. In addition to managing compliance, the practice consults with clients to minimize tax ... obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.
Return Manager information
What are the key skills and qualifications needed to thrive as a return manager?
To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.
What are some common challenges faced by a return manager, and how can they be addressed?
A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.
What is a return manager?
Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.
What is the difference between Return Manager vs Customer Service Representative?
| Return Manager | Customer Service Representative |
|---|---|
| Oversees return processes, manages return policies, and supervises return staff | Handles customer inquiries, resolves issues, and provides product information |
| Requires knowledge of return procedures, inventory management, and company policies | Requires strong communication skills, problem-solving, and product knowledge |
| Work environment often includes warehouses, retail stores, or offices | Primarily works in retail stores, call centers, or online support channels |
| Commonly employed in retail, e-commerce, and logistics industries | Employed across various industries including retail, telecommunications, and services |
The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.
What are popular job titles related to Return Manager jobs in Utah? For Return Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Return Manager jobs in Utah look for? The top searched job categories for Return Manager jobs in Utah are:
What cities in Utah are hiring for Return Manager jobs? Cities in Utah with the most Return Manager job openings:
Full-time
Medical, Dental, Vision, Life
Re-posted 29 days ago
Job description
The Parts Manager is responsible for overseeing the procurement, inventory control, and distribution of parts for the company's heavy equipment rental fleet. This role ensures that technicians and service teams have the necessary parts and materials to maintain and repair equipment efficiently, minimizing downtime and supporting safe, reliable fleet operations. The Parts Manager maintains strong relationships with suppliers, manages inventory levels, and ensures accurate tracking and reporting of parts usage and costs.
Essential Functions
- Manage daily operations of the parts department for heavy equipment and rental fleet maintenance.
- Order, receive, and track parts, supplies, and materials from vendors and manufacturers.
- Maintain optimal inventory levels to support maintenance and repair needs while controlling costs.
- Implement and maintain inventory management systems, including tracking, cycle counts, and audits.
- Coordinate with service technicians and mechanics to identify required parts for repairs and preventative maintenance.
- Monitor equipment parts usage trends and forecast future inventory needs.
- Ensure accurate documentation of parts orders, receipts, warranties, and returns.
- Establish and maintain strong relationships with parts vendors and negotiate pricing when possible.
- Ensure parts storage areas are organized, clean, and compliant with safety standards.
- Manage core returns, warranty claims, and defective parts processes.
- Work with accounting and operations teams to track parts expenses and maintain budget targets.
- Train and supervise parts department staff when applicable.
- Other job tasks and functions as assigned.
- High school diploma or GED required; technical or vocational training preferred.
- 3-5 years of experience in parts management, inventory control, or equipment maintenance support.
- Experience with heavy equipment, construction equipment, or fleet maintenance preferred.
- Familiarity with equipment manufacturers such as CAT, Komatsu, John Deere, Volvo, or similar.
- Proficiency with inventory management software and basic computer applications.
- Strong organizational and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong communication and customer service skills.
- Ability to lift up to 50 lbs occasionally.
- Ability to stand, walk, and move around warehouse or yard environments.
- Comfortable working in shop, warehouse, and outdoor environments.
- Knowledge of heavy equipment parts identification and systems.
- Experience with fleet management or maintenance software.
- Forklift operation experience (or willingness to obtain certification).
Why Join Paragon Pro Rentals?
- Competitive Compensation: Salary based on experience, ensuring your skills and expertise are rewarded.
- Growth Opportunities: Be part of a growing company where your reliability and skills can lead to career advancement.
- Supportive Environment: Work with a dedicated team that values safety, collaboration, and excellence.
- Outstanding Benefits: Enjoy a very competitive benefits package designed to support your health, wellness, and future -
- Medical insurance
- Dental insurance
- Vision insurance
- Short- or long-term disability insurance
- Life insurance
- Health savings accounts
- Employee Assistance Program
About the Company
Paragon Pro Rentals is a premier independent equipment rental and sales company dedicated to serving the construction and industrial sectors. We offer an extensive selection of high-quality equipment, including aerial lifts, construction and industrial forklifts, material handling solutions, utility vehicles, earthmoving machinery, generators, and more, ensuring our clients have the reliable tools they need to excel on every project.
Paragon Pro Rentals is an Equal Opportunity Employer.