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Return Manager Jobs in Utah (NOW HIRING)

Sonepar

Returns Coordinator

Salt Lake City, UT · On-site

$20.25 - $27.25/hr

Organization & Time Management - Able to prioritize and manage multiple return cases. * Communication Skills - Clear, professional, and responsive communication with vendors and teams. * Problem ...

Sonepar

Returns Coordinator

Salt Lake City, UT

$20.25 - $27.25/hr

Organization & Time Management - Able to prioritize and manage multiple return cases. * Communication Skills - Clear, professional, and responsive communication with vendors and teams. * Problem ...

Culver's

Assistant General Manager

Layton, UT · On-site

$18 - $22/hr

Deliver Guest Happiness - Ensure every guest leaves with a smile and a reason to return. * Manage Day-to-Day Operations - Oversee inventory, scheduling, cash handling, and shift performance.

AfterShip

Technical Account Manager

Washington, UT · On-site

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens ...

Culver's

Assistant General Manager

Layton, UT · On-site

$18 - $22/hr

Deliver Guest Happiness - Ensure every guest leaves with a smile and a reason to return. * Manage Day-to-Day Operations - Oversee inventory, scheduling, cash handling, and shift performance.

AfterShip

Business Development Manager

Lehi, UT · On-site

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens ...

AfterShip

Sales Enablement Manager

Lehi, UT · On-site

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens ...

AfterShip

Sales Enablement Manager

Lehi, UT · Hybrid

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens ...

AfterShip

Business Development Manager

Lehi, UT · On-site

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens ...

Border States

Branch Operations Supervisor

Heber, UT · On-site

May oversee inventory cycle counting, inventory performance, bin management, return management, and root cause analysis of inventory discrepancies. Non-essential Functions * Assists with scheduling ...

Lifeworks

Disability Case Manager

Salt Lake City, UT

The case manager assesses any barriers to a successful and timely return-to-work and engages with stakeholders to implement strategies to address those identified barriers and support return to work ...

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Return Manager information

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

What are popular job titles related to Return Manager jobs in Utah? For Return Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Return Manager jobs in Utah look for? The top searched job categories for Return Manager jobs in Utah are:
What cities in Utah are hiring for Return Manager jobs? Cities in Utah with the most Return Manager job openings:
Return Manager jobs near you
Infographic showing various Return Manager job openings in Utah as of June 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, 13% Hybrid, and 6% Remote job distribution.

Returns Coordinator

Sonepar

Salt Lake City, UT • On-site

$20.25 - $27.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Be part of something bigger.
At Codale Electric, we're proud of the role we've played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.
The Returns Coordinator - Purchasing is responsible for managing all product return activities, ensuring accuracy, timely processing, and strong vendor communication. This role supports the Purchasing team by coordinating RMAs, tracking vendor credits, resolving discrepancies, and maintaining accurate return documentation. The position plays a key role in reducing inventory shrinkage, improving vendor relationships, and supporting branch operations.
What you'll do:
Returns Management
  • Coordinate and process all Return Merchandise Authorizations (RMAs) with vendors.
  • Review return requests for accuracy and compliance with vendor policies.
  • Prepare shipping labels, packing lists, and documentation for returned materials.
  • Track return shipments and follow up with vendors to ensure timely credit issuance.
  • Maintain accurate records of all returns and related communications.

Vendor & Purchasing Support
  • Work directly with vendors to resolve discrepancies, shortages, overages, and damaged goods.
  • Communicate credit status updates to Branch Operations, AP, and Purchasing.
  • Assist Purchasing Specialists with product issues, pricing corrections, and return-related inquiries.
  • Monitor vendor performance trends related to returns and escalate recurring issues.

Inventory & Documentation
  • Ensure all returns are accurately logged into ERP systems (SAP/Mincron/Eclipse-customize as needed).
  • Reconcile vendor credits with Accounts Payable and resolve mismatches.
  • Support cycle counts and inventory adjustments related to returned products.
  • Ensure compliance with company policies, safety guidelines, and inventory control procedures.

Customer/Branch Support
  • Provide branch teams with clear instructions for damaged, defective, or incorrect product returns.
  • Serve as a point of contact for branch return questions or escalations.
  • Partner with warehouse staff to ensure proper handling, packaging, and staging of return materials.

What you'll bring:
Required:
  • 1-2 years of experience in purchasing, inventory, returns, or supply chain operations.
  • Strong attention to detail and accuracy.
  • Ability to communicate professionally with vendors and internal partners.
  • Proficiency with ERP systems and Microsoft Office (Excel, Outlook).
  • Strong problem-solving and follow-through skills.

Preferred:
  • Experience in electrical distribution or wholesale distribution environment.
  • Familiarity with vendor return policies and RMA procedures.
  • Knowledge of supply chain, purchasing, or inventory control processes.

Key Competencies
  • Organization & Time Management - Able to prioritize and manage multiple return cases.
  • Communication Skills - Clear, professional, and responsive communication with vendors and teams.
  • Problem Solving - Ability to investigate discrepancies and see issues through to resolution.
  • Attention to Detail - Ensures accuracy with documentation, data entry, and credit tracking.
  • Vendor Relations - Maintains positive, solution-oriented vendor interactions.

Physical Requirements
  • Ability to lift and move products up to 25-40 lbs as needed.
  • Occasional warehouse work for inspecting, staging, or verifying return materials.

Location: Salt Lake City
Scheudle: 8:00am-4:30pm (Monday-Friday)
Why work for Codale Electric Supply?
It feels good to drive down the road and say, "I played a part in that." You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.
Our Competitive Benefits?
401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.
About Codale Electric and Sonepar USA
Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need. www.codale.com
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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