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Retention Manager Jobs in New Port Richey, FL (NOW HIRING)

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

SLED Account Growth & Retention:Manage a portfolio ofstate, local government, and education clients,identifyingopportunities to expand partnerships and support their evolving IT needs. * Public ...

ZRS Management

Property Manager

Clearwater, FL · On-site

As a Property Manager, you will be responsible for overseeing the day-to-day operations of the ... Develop and implement effective marketing strategies to attract and retain residents. * Conduct ...

TriOptus LLC

Policy Analyst - HR

Tampa, FL · On-site

Supports Global HR Policy Governance Council meetings, document reviews, voting process, document retention * Manages Global HR Policy Governance inquiries, mailbox Skills Required: * Excellent ...

Clean Team

Market Manager

Clearwater, FL · On-site

This role focuses on selling new customer accounts, supporting and coaching franchisees, and driving customer and franchisee retention. The Market Manager acts as the local face of the brand ...

Clean Team

Market Manager

Clearwater, FL · On-site

This role focuses on selling new customer accounts, supporting and coaching franchisees, and driving customer and franchisee retention. The Market Manager acts as the local face of the brand ...

TriOptus LLC

Policy Analyst - HR

Tampa, FL · On-site

Supports Global HR Policy Governance Council meetings, document reviews, voting process, document retention * Manages Global HR Policy Governance inquiries, mailbox Skills Required: * Excellent ...

Clean Team

Market Manager

Clearwater, FL · On-site

This role focuses on selling new customer accounts, supporting and coaching franchisees, and driving customer and franchisee retention. The Market Manager acts as the local face of the brand ...

Verizon

Business Sales Account Manager

Tampa, FL · On-site

Retaining, managing and growing the existing customer base. * Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions.

PLFW INC

Store Manager

Land O Lakes, FL · On-site

$1.0K/wk

You will hire, train, and supervise staff, schedule shifts, and implement operational processes that attract and retain guests. Successful Store Managers lead by example and uphold the highest ...

PLFW INC

Store Manager

Land O Lakes, FL · On-site

$1.0K/wk

You will hire, train, and supervise staff, schedule shifts, and implement operational processes that attract and retain guests. Successful Store Managers lead by example and uphold the highest ...

PLFW INC

Store Manager

Land O Lakes, FL · On-site

$1.0K/wk

You will hire, train, and supervise staff, schedule shifts, and implement operational processes that attract and retain guests. Successful Store Managers lead by example and uphold the highest ...

GPS Pools, Inc

Store Manager

Lutz, FL · On-site

$15 - $30/hr

You will hire, train, and supervise staff, schedule shifts, and implement operational processes that attract and retain guests. Successful Store Managers lead by example and uphold the highest ...

Socket.dev

Mass Posting - General Manager

Tampa, FL · On-site

$70 - $110/hr

The General Manager is responsible for overseeing the performance, growth, and operational ... Recruit, develop, and retain high-performing staff. * Provide coaching, training, and leadership ...

NinjaOne

Renewal & Collections Specialist

Tampa, FL · Hybrid

$17.50 - $23.50/hr

Renewals & Retention: * Manage renewal outcomes for accounts in your portfolio, identifying at-risk contracts early and building plans to protect revenue. * Lead customer conversations that address ...

CI0 Tech

Account Manager Team Lead

Tampa, FL · On-site

$55K - $80K/yr

Client Retention and Relationship Management * Own a defined book of managed service accounts. * Understand each client's business, technology environment, concerns, priorities, and long-term goals.

CI0 Tech

Account Manager Team Lead

Tampa, FL · On-site

Client Retention and Relationship Management * Own a defined book of managed service accounts. * Understand each client's business, technology environment, concerns, priorities, and long-term goals.

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Showing results 41-60

All JobsRetention JobsRetention Manager JobsRetention Manager Jobs in New Port Richey, FL

Retention Manager information

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are popular job titles related to Retention Manager jobs in New Port Richey, FL?

For Retention Manager jobs in New Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Retention Manager jobs in New Port Richey, FL look for?

The top searched job categories for Retention Manager jobs in New Port Richey, FL are:

What cities near New Port Richey, FL are hiring for Retention Manager jobs?

Cities near New Port Richey, FL with the most Retention Manager job openings:

Retention Manager jobs near you
Infographic showing various Retention Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Success Manager, SLED

NinjaOne

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

About the Role
As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving long-term value and growth withinstate, local government, and education (SLED)accounts.You'llserve as the primary point of contact for key public sector clients, ensuring they fully realize the benefits ofNinjaOne'sIT management solutions while helping themmodernize their IT infrastructure, enhance cybersecurity, and improve operational efficiency.
Your deep understanding of theunique challenges in the public sector, including budget cycles, procurement processes, and compliance requirements, will enable you to act as a strategic advisor.You'llidentifycross-sell and up-sell opportunities, drive product adoption, and support agencies and institutions in maximizing their technology investments.
This role requires a strong background inSLED account management, public sector IT solutions selling, and customer success, with a proventrack recordof managing complex sales cycles within government and education organizations.
Location:Hybrid in-office (Tampa, FL or Austin, TX) - 4 days per week (Mon, Tues, Thurs, & Fri)
WhatYou'llBe Doing
  • SLED Account Growth & Retention:Manage a portfolio ofstate, local government, and education clients,identifyingopportunities to expand partnerships and support their evolving IT needs.
  • Public Sector Advisory:Act as atrusted advisorto government IT leaders, school districts, and higher education institutions, helping them navigatebudget constraints, procurement processes, and regulatory compliance.
  • Cross-Sell & Up-Sell Strategy:Identifyopportunities to expandNinjaOne'spresence within public sector organizations by aligningour RMM, endpoint management, cybersecurity, and automation solutionswith their strategic IT initiatives.
  • Consultative Selling:Understand the specific challenges ofSLED IT environments, includinglegacy system modernization, cybersecurity mandates, and remote workforce enablement, to positionNinjaOneas the ideal solution.
  • Relationship Management:Build strong,long-term partnershipswith public sector IT teams and procurement officials, ensuring they stay engaged and informed on best practices, new features, and funding strategies.
  • Government Procurement & Contracts:Work closely withNinjaOne'slegal and finance teams tonavigate RFPs, cooperative purchasing agreements, and public sector buying contracts.
  • Forecasting & Reporting:UtilizeSalesforceto track opportunities, forecast revenue, and manage customer engagement, ensuring alignment withpublic sector sales cycles and budget planning periods.
  • Market Intelligence:Stay up to date onSLED technology trends, government initiatives, and education IT funding sourcesto positionNinjaOneas astrategic technology partner.
About You
  • Public Sector Experience:You have a proventrack recordofselling IT solutions to state & local governments or education institutions, with a strong understanding ofgovernment procurement processes, budget cycles, and compliance regulations.
  • Proven Sales & Growth Track Record:You have successfully expanded accounts inSLED markets,identifiedupsell/cross-sell opportunities, and helped organizationsmodernize their IT operations.
  • Consultative Approach:You excel at understandinggovernment andeducationIT needsand aligningtechnology solutionsto drive efficiency, security, and compliance.
  • Exceptional Communication & Relationship Management:You can engage effectively withpublic sector IT leaders, procurement officials, and education administrators, translating complex IT challenges intobusiness value discussions.
  • Problem-Solver:You proactively addressfunding challenges, security concerns, andmodernizationroadblocks, helping agencies and institutions stay on track with their IT transformation goals.
  • IT Industry Knowledge:Familiarity withpublic sector IT frameworks, cybersecurity mandates (NIST, CJIS, FERPA), and funding sources (E-Rate, CARES, ARPA, state/local grants)is a strong plus.
  • Bachelor's Degree (Preferred):Or equivalent experience in IT, Public Administration, Business, ora relatedfield.
  • Proficiencyin Salesforce & CRM Best Practices.
  • Ifyou'repassionate about helpingstate, local, and education organizationsmodernize their IT infrastructure and enhance service delivery,we'dlove to hear from you!
About us
NinjaOneunifies IT to simplify work fornearly40,000customersin 140+ countries.
TheNinjaOneUnified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employeesa greattechnology experience at work.
NinjaOneis obsessed with customer success and hasretaineda 98% customer satisfaction score for more than 5 years.
WhatYou'llLove
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-timework that ishybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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#LI-Hybrid
#BI-Hybrid
Employment Type: Full-Time

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