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Retention Manager Jobs in Nebraska (NOW HIRING)

Wolters Kluwer

Sales Business Retention Rep

Lincoln, NE · On-site

$44K - $50K/yr

CSMs manage a portfolio of customers across National and Mid-Market segments and engage customers based on account size and needs. The role balances strategic customer relationships with strong ...

Insulet Corporation

Requires independent judgment in managing day to day customer interactions, prioritizing outreach ... Utilize clinical retention selling techniques to influence continued Omnipod use through education ...

Genesis Health Clubs

Sales Manager

Omaha, NE · On-site

$60K - $100K/yr

Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention * Report and communicate daily with Club General Manager as well as Regional Manager on ...

Genesis Health Clubs

Club Manager

Lincoln, NE · On-site

Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention. Duties and Responsibilities: * Seek new and existing memberships ...

Mariner

Client Service Associate

Omaha, NE · On-site

$58K - $67K/yr

Build and maintain client relationships aimed at client retention; manage new client implementation process, coordinate, and direct client activities with other team members and assist as necessary

Mariner

Client Service Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

Build and maintain client relationships aimed at client retention; manage new client implementation process, coordinate, and direct client activities with other team members and assist as necessary

Genesis Health Clubs

Club Manager

Lincoln, NE · On-site

$17.50 - $35/hr

Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention. Duties and Responsibilities: * Achieve monthly and yearly sales ...

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Retention Manager information

See Nebraska salary details

$23K

$49.3K

$79.8K

How much do retention manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for retention manager in Nebraska is $49,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,430.00 and $55,389.00 per year, depending on experience, location, and employer.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the most commonly searched types of Retention jobs in Nebraska? The most popular types of Retention jobs in Nebraska are:
What are popular job titles related to Retention Manager jobs in Nebraska? For Retention Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Nebraska look for? The top searched job categories for Retention Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Retention Manager jobs? Cities in Nebraska with the most Retention Manager job openings:
Retention Manager jobs near you
Infographic showing various Retention Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,316 per year, or $23.7 per hour.

Manager, Digital Marketing

United Way of the Midlands

Omaha, NE

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Organization: United Way of the Midlands
Job Title: Manager, Digital Marketing
Department: Strategy
FLSA Status: Full-time, Exempt
Location: Omaha, NE (on-site)
About United Way of the Midlands:
Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government, and not-for-profit sectors and raising money to support our community’s most impactful health and human service programs. UWM’s funded programs and direct services – including JAG Nebraska, 211, and the Weatherization Assistance Program – focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential, and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table.
UWM’s Mission:
United Way of the Midlands UNITES our community’s CARING SPIRIT to build a STRONGER tomorrow.
Guiding Principles:
At United Way of the Midlands, we…
  • Build TRUST in everything we do.
  • Extend GRACE by thinking beyond ourselves.
  • Show GRIT by bringing it everyday.
  • Be OPEN to embracing others’ differences.
  • Actively ENGAGE by listening and sharing.
  • Live CURIOUSLY to learn constantly.
Manager, Digital Marketing:
The Manager, Digital Marketing is a creative and driven staff member who works with the Marketing leadership team in developing and executing United Way of the Midlands’ (UWM) digital marketing strategy. Utilizing website, email, social media, digital advertising and analytics, this role drives brand awareness, donor engagement and community impact through compelling digital storytelling and innovative marketing campaigns. The position also leads United Way's digital fundraising strategy by optimizing online giving experiences, increasing digital conversion and collaborating across Marketing, Donor Engagement and Finance teams to maximize online revenue and donor engagement.
Responsibilities:
  • Leads digital fundraising campaigns and online giving initiatives, and achieves departmental goals for online giving, plus email, web and social engagement
  • Creates digital marketing assets (photo, video, graphics) and generates accompanying text to be used across a variety of platforms
  • Oversees the strategy and execution of social media engagement and audience growth
  • Manages email marketing campaigns to maximize performance, donor engagement and online fundraising conversion
  • Performs website updates and enhancements for a better user experience and journey
  • Monitors and improves SEO for organic and paid search capabilities
  • Ensures projects are completed on time with exceptional quality
  • Works with the Marketing amp; Communications team to ensure brand continuity in tone and appearance
  • Supports the UWM team at special events with photography/videography and other duties as needed
  • Some evening and weekend work required
  • Other duties as assigned
Digital Strategy amp; Paid Advertising
  • Optimizes online donation experiences, including donation pages, campaign landing pages and donor journeys to improve conversion and retention
  • Manages production and tracking of organic and paid content across all digital media platforms
  • In collaboration with Director, Marketing Services, plans, implements, and optimizes paid digital campaigns across platforms (Google Ads, Facebook/Instagram Ads, LinkedIn, and programmatic placements)
  • Collaborates across departments to ensure seamless online gift processing, reporting and donor experience
Website Development
  • Owns strategy and execution for UWM’s website, ensuring a user-centered design and seamless UX/UI
  • Collaborates with internal stakeholders and external developers to improve navigation, accessibility, online giving user experience and conversion optimization
  • Creates and manages landing pages for major campaigns and initiatives, including online giving, donor engagement tools, event registration and volunteer sign-ups
Analytics
  • Defines and monitors KPIs for digital channels, campaigns, and content, using analytics to inform ongoing optimization and online fundraising performance
  • Produces regular reports on website traffic, conversion rates, email engagement, social media performance, and paid ad effectiveness
Supervisory Responsibilities:
  • This position does not have any supervisory responsibilities
Required Skills and Abilities:
  • Proven experience managing and optimizing digital campaigns across website, email, and social media channels
  • Demonstrated success improving online engagement, conversion and digital fundraising performance
  • Proficient in MS Office products, Adobe design products, and other relevant computer applications
  • Hands-on experience with WordPress Content Management systems, Google Analytics4, Google Tag Manager, SEO
  • Knowledge of camera and video equipment for producing content across channels
  • Ability to work as part of an interdisciplinary team in a fast-paced environment
  • Strong organizational, interpersonal, and communication skills (written and verbal)
  • Excellent time management and attention to detail
Education and Experience:
  • Bachelor’s degree in marketing, digital marketing, business, advertising or related field
  • Minimum 5 years of marketing experience
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Must occasionally lift and/or move up to 10 pounds
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The noise level in the work environment is usually moderate
Benefits:
  • Shared health, dental and vision insurance
  • Generous 401(k) Retirement plan
  • Paid vacation and sick time
  • Employer paid life and disability insurance
  • Professional development assistance
  • Tuition reimbursement
How to Apply:
Please submit your cover letter and resume to resume@UWMidlands.org
United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic pr

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