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Retention Manager Jobs in Nebraska (NOW HIRING)

zTrip NE

Recruiter & Retention Manager

Omaha, NE · On-site

$62K - $65K/yr

Recruiter & Retention Manager Connect Talent. Build Relationships. Drive Retention. Join Our Team in Omaha, NE We're looking for an enthusiastic, relationship-focused Recruiter & Retention Manager to ...

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Retention Manager information

See Nebraska salary details

$23K

$49.3K

$79.8K

How much do retention manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for retention manager in Nebraska is $49,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,430.00 and $55,389.00 per year, depending on experience, location, and employer.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the most commonly searched types of Retention jobs in Nebraska? The most popular types of Retention jobs in Nebraska are:
What are popular job titles related to Retention Manager jobs in Nebraska? For Retention Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Nebraska look for? The top searched job categories for Retention Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Retention Manager jobs? Cities in Nebraska with the most Retention Manager job openings:
Retention Manager jobs near you
Infographic showing various Retention Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,316 per year, or $23.7 per hour.

Recruiter & Retention Manager

zTrip NE

Omaha, NE • On-site

$62K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Recruiter & Retention Manager

Connect Talent. Build Relationships. Drive Retention.

Join Our Team in Omaha, NE

We're looking for an enthusiastic, relationship-focused Recruiter & Retention Manager to join our Omaha team. In this role, you'll be responsible for attracting top driver talent, guiding candidates through the hiring process, and creating engagement initiatives that help new and existing drivers thrive within our transportation network.

This opportunity is ideal for someone who enjoys building meaningful relationships, developing recruitment strategies, and improving employee retention. Your efforts will directly impact the growth, stability, and success of our driver workforce.

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) and Paid Holidays
  • Monday-Friday Schedule
  • Career Growth and Advancement Opportunities
  • Supportive and Collaborative Work Environment

What You'll Do as a Recruiter & Retention Manager

Talent Acquisition & Community Outreach

  • Source, attract, and engage qualified driver candidates
  • Build recruiting pipelines through networking, referrals, community partnerships, and outreach efforts
  • Attend job fairs, hiring events, and community gatherings to promote career opportunities
  • Develop relationships with prospective candidates and maintain ongoing communication
  • Promote the company's driving opportunities throughout the local market
  • Create and implement strategies to improve recruiting effectiveness and candidate engagement

Hiring & Onboarding Support

  • Guide candidates through the recruitment and hiring process
  • Coordinate interviews, onboarding activities, and new hire orientations
  • Assist candidates with employment documentation and onboarding requirements
  • Ensure a smooth and positive hiring experience from application to onboarding
  • Serve as a trusted resource for new hires during their transition into the organization

Employee Engagement & Retention

  • Develop and implement retention programs to support driver satisfaction and long-term success
  • Build strong relationships with drivers and team members through consistent communication and support
  • Monitor employee engagement and identify opportunities to improve the overall driver experience
  • Conduct follow-up check-ins with new hires and existing drivers
  • Partner with operational leadership to address concerns and improve retention outcomes
  • Foster a positive, supportive, and inclusive workplace culture

Reporting & Collaboration

  • Maintain accurate recruiting, hiring, and retention records
  • Track hiring metrics, retention trends, and workforce performance
  • Provide regular reports and updates to leadership
  • Partner with operations and management teams to support staffing goals
  • Contribute ideas and best practices to improve recruiting, onboarding, and retention success

Qualifications of a Recruiter & Retention Manager:

  • Experience in recruiting, talent acquisition, employee retention, human resources, customer service, sales, or a related field preferred
  • Strong communication and interpersonal skills
  • Exceptional relationship-building abilities
  • Excellent organizational and time-management skills
  • Self-motivated with the ability to manage multiple priorities
  • Professional, positive, and team-oriented attitude
  • Detail-oriented and highly dependable
  • Passion for helping people achieve their career goals and succeed in their roles

Why Join Us?

  • Help individuals discover rewarding career opportunities
  • Make a direct impact on recruitment, engagement, and retention efforts
  • Play a key role in the growth and success of our organization
  • Build lasting relationships with candidates and employees throughout their career journey
  • Work in a people-focused, supportive environment
  • Enjoy opportunities for professional growth and advancement

Apply Today

If you're passionate about connecting talented people with meaningful opportunities and creating an exceptional employee experience, we'd love to hear from you. Apply today for our Recruiter & Retention Manager position and help attract, hire, engage, and retain the professionals who drive our success.