Retail Training Store Manager Jobs (NOW HIRING)

Description:
Job Identification:
- Immediate Supervisor: Training Store Manager.
- EEOC Class: Sales Workers.
-FLSA Status: Non-Exempt.
Wage: $21.75 per hour
Job Summary:
The Supervisor I will work as a sales associate in a retail environment as well as oversee and direct the daily activities, schedules, and assignments of employees in the absence of the Training Store Manager and Training Store Assistant Manager. They will prepare related reports, reconcile daily receipts, make bank deposits and maintain store security. The Training Store Supervisor will ensure all persons reporting to the store in any capacity for training are trained and developed to perform their job functions in accordance with Goodwill's best practices and in line with all policies and procedures.
Supervisory Responsibilities:
- Manages the store in the absence of the Training Store Manager and the Training Assistant
Store Manager.
-Oversees the daily workflow of the store.
- Assigns jobs and projects to staff to ensure that duties are completed safely and efficiently.
Duties/Responsibilities:
- Assists customers with questions or price discrepancies. Performs conflict resolution as needed.
- Operates electric cash register and ensures accurate transactions.
- Assists customers in locating various products, resolving complaints, or providing information.
- Trains all people scheduled or assigned at the Rose store for all retail locations in their
respective roles.
- Ensures all policies and procedures are taught in like with Goodwill's best practices.
- Offers reporting or feedback to perspective store on areas of mastery or opportunities to focus
on.
- Ability to provide and demonstrate positive customer service and to de-escalate customer
service issues.
- Helps to implement and maintain the retail training curriculum and guides others to achieve the desired outcomes of that curriculum.
- Hires, trains, develops, supervises, and evaluates associates within the framework of Goodwill's
policies, procedures and job descriptions.
- Maintains inventory of store merchandise.
- Stocks, displays and sells all types of merchandise.
- Prices and markdown merchandise properly.
- Maintains store security measures and takes appropriate actions on known and suspected theft.
- Enforces safety practices and procedures and prepares related reports.
- Maintains back room Kaizen process.
- Understands and supervises ticket rotation / price reductions.
- Handles funds properly as required for store operations.
- Audits and balances store petty cash and daily reports.
- Responsible for a neat, clean and organized store.
- Accepts permanent / temporary assignments in other locations at discretion of District
Manager.
- Performs other related duties as assigned that would lead to successful operation of
department, team, and/or mission.
Requirements:
Required Skills/Abilities:
-Excellent verbal communication skills.
- Strong supervisory and leadership skills.
- Excellent verbal and written communication skills.
- Ability to speak/read/write proficient English.
- Superior ability to train all retail jobs to new or existing employees.
- Well versed in all procedures including but not limited to Kaizen, POS and leadership directives.
- Basic mathematical skills, as needed to make change and give refunds.
- Punctual and dependable attendance.
- Excellent customer service, sales, and conflict resolution skills.
- Thorough understanding of stores procedures and policies.
- Excellent organizational skills and attention to detail.
- Ability to keep accurate records.
- Follows and trains all employees in all safety policies and procedures and ensures safe working
conditions.
- Must be able to work any store hours (Saturday through Friday: 7:00am - 8:30pm.)
- Appropriate dress attire.
- Proficient with Microsoft Office Suite or related software.
Required Experience:
The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background. Individuals must have a valid driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.
- Valid driver license and insured/reliable vehicle.
- Background check.
Physical Requirements:
- Must work in all weather conditions.
- Must be able to traverse warehouse to observe physical inventory.
- Prolonged periods standing (up to 8 hours.)
- Must be able to lift/pull/push up to 50 pounds at times.
- Ability to bend/squat/stoop.
- Good vision.
- Ability to perform repetitive movements over long periods of time.
- Free from drug and alcohol abuse.
Equipment, machines and tools used:
- Electronic cash register/POS System
- Smart Safe.
- Computer and telephone.
- Charge Card terminal.
- ROBarT System
- Hand truck.
- Broom, dust mop, wet mop, water bucket.
Personal Protective Equipment Used - Assigned at orientation/as needed:
-Safety belt
-Face Mask
-Hand sanitizer (available at worksite)
-Disinfectant wipes (available at worksite)
-Gloves
-Goggles
Note: The statements herein are intended to describe the general nature and level of work being
performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.