Retail Store Leadership
$24.50 - $36/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Retail Store Leadership
$24.50 - $36/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Retail Store Leadership
Braintree, MA · On-site
$24.50 - $36/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Retail Store Leadership
Braintree, MA · On-site
$24.50 - $36/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Retail Store Leadership
Dedham, MA · On-site
$24.50 - $36/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Retail Store Leadership
Dedham, MA · On-site
$24.50 - $36/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Retail Store Cleaner
Wilmington, MA · On-site
$16.25 - $16.75/hr
Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant ...
Retail Store Cleaner
Wilmington, MA · On-site
$16.25 - $16.75/hr
Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant ...
Retail Store Cleaner
Wilmington, MA · On-site
$16.25 - $16.75/hr
Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant ...
Retail Store Cleaner
Wilmington, MA · On-site
$16.25 - $16.75/hr
Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant ...
Retail Store Manager
$79K - $130K/yr
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
$79K - $130K/yr
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Woburn, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Woburn, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
North Attleboro, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
North Attleboro, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Braintree, MA · On-site
$79K - $130K/yr
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Braintree, MA · On-site
$79K - $130K/yr
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Cambridge, MA · On-site
$79K - $130K/yr
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Cambridge, MA · On-site
$79K - $130K/yr
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Everett, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Everett, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Hudson, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Hudson, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Braintree, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Braintree, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Chelmsford, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store Manager
Chelmsford, MA · On-site
Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.
Retail Store information
See Boston, MA salary details
$11.49 - $12.25
0% of jobs
$12.25 - $13.01
1% of jobs
$13.01 - $13.77
1% of jobs
$13.77 - $14.53
2% of jobs
$14.53 - $15.29
5% of jobs
$15.29 - $16.05
9% of jobs
$16.28 is the 25th percentile. Wages below this are outliers.
$16.05 - $16.81
20% of jobs
The median wage is $17.23 / hr.
$16.81 - $17.57
20% of jobs
$18.21 is the 75th percentile. Wages above this are outliers.
$17.57 - $18.33
19% of jobs
$18.33 - $19.09
14% of jobs
$19.09 - $19.85
8% of jobs
$11
$17
$19
How much do retail store jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for retail store in Boston, MA is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.27 per hour, depending on experience, location, and employer.
What is a retail store?
A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.
What are the different roles in a retail store?
Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.
What are the key skills and qualifications needed to thrive as a retail store associate, and why are they important?
To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.
What are some common challenges faced by employees working in a retail store, and how can they be managed?
Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.
What is the difference between Retail Store vs Retail Associate?
| Aspect | Retail Store | Retail Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; on-the-job training |
| Work Environment | Physical retail locations, customer-facing | Physical retail locations, customer-facing |
| Employer & Industry Usage | Retail chains, department stores, specialty shops | Retail chains, department stores, specialty shops |
| Common Search & Comparison | Focuses on the overall retail store operations | Focuses on individual employee roles within retail stores |
Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.
What are the types of jobs in retail store?
Retail stores offer a variety of jobs including sales associates, cashiers, stock clerks, department managers, visual merchandisers, and store managers. These roles require different skills such as customer service, inventory management, and sales techniques, often involving shifts during store hours and basic training or certifications. Larger stores may also have specialized positions like loss prevention or assistant managers.
What jobs do you do in retail store?
In a retail store, common jobs include sales associate, cashier, stock clerk, and customer service representative. These roles involve assisting customers, managing inventory, operating cash registers, and maintaining store cleanliness, often requiring good communication skills and familiarity with point-of-sale systems.
More about Retail Store jobs
What are the most commonly searched types of Retail Store jobs in Boston, MA?
The most popular types of Retail Store jobs in Boston, MA are:
What are popular job titles related to Retail Store jobs in Boston, MA?
For Retail Store jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Retail Store jobs in Boston, MA look for?
The top searched job categories for Retail Store jobs in Boston, MA are:
What cities near Boston, MA are hiring for Retail Store jobs?
Cities near Boston, MA with the most Retail Store job openings:
$24.50 - $36/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Burlington rating
4.5
Based on 941 frontline employees who took The Breakroom Quiz
20th of 21 rated department stores
Job description
Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
- Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
- Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
- Manage the overall execution of operations and receiving SOPS.
- Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
- Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
- Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
- Assist in the management of other store operations areas as needed.
- Communicate effectively with the District and Regional Management teams.
- 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
- Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software.
- Travel may be required from time to time.
#LI-EC1
Compensation Range
$24.50/Hourly - $36.00/Hourly
Come join our team. You're going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
What Burlington employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Burlington
Sourced by ZipRecruiter
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Burlington, NJ, US