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Retail Store Operations Manager Jobs in Springfield, MO

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Retail Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.

PetSmart

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO

$72K - $116K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

  • Medical

  • Retirement

  • PTO

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

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Retail Store Operations Manager information

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How much do retail store operations manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for retail store operations manager in Springfield, MO is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $22.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Springfield, MO? For Retail Store Operations Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Springfield, MO look for? The top searched job categories for Retail Store Operations Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Retail Store Operations Manager jobs? Cities near Springfield, MO with the most Retail Store Operations Manager job openings:
Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,101 per year, or $19.3 per hour.

Retail Operations Manager

SSA Group

Springfield, MO • On-site

$54K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

508th of 733 rated retailers

Job description

SSA Group at Wonders of Wildlife is looking for a talented Retail Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Retail Operations Manager
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Retail Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Maintain a strong positive relationship with the client.
  • Maintain communication with the buyer and vendors.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Manage POS and back-end data system.
  • Oversee proper logistics of product distribution among all shop(s) and/or carts.
  • Oversee cleanliness of all shop(s) and displays.
  • Ensure all cash handling procedures are in effect at all times.
  • Ensure all company merchandise presentation standards are met to maximize sales. Merchandise product to maximize sales.
  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Oversee stock and display product in shops. Oversee completion of daily "Shop List" as necessary.
  • Facilitate the maintenance and repair of the retail facility and equipment as necessary.
  • Develop warehousing plan to assure easy access and accountability of merchandise.
  • Ensure deliveries of merchandise are received and processed.
  • Oversee inventory of product and place orders as needed in conjunction with your buyer.
  • Manage all operational functions of the Retail Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Merchandise product to maximize sales.
  • Report daily, weekly, and monthly sales through an internal Ledger.
  • Increase sales by promotion items or suggestive selling and instill this within all staff members.
  • Prepare operational reports and analyses setting forth progress, trends and make appropriate recommendations.
  • Analyze sales and inventory to maximize opportunities.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stay in one place for extended periods and to move and handle boxes (10-35lbs) as necessary to operation.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Three to Five years in retail operations management.
  • All education backgrounds eligible, must be 18 years or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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