ZipRecruiter

Log In

1

Retail Store Operations Manager Jobs in Springfield, MO

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

PetSmart

Retail Store Manager

Springfield, MO

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO

$72K - $116K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

$72K - $116K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO

$72K - $116K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO

$72K - $116K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart Careers

Retail Store Manager

Springfield, MO

$72K - $116K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Springfield, MO · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

next page

Showing results 1-20

All JobsRetail Store Operations Manager JobsRetail Store Operations Manager Jobs in Springfield, MO

Retail Store Operations Manager information

See Springfield, MO salary details

$10

$20

$32

How much do retail store operations manager jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for retail store operations manager in Springfield, MO is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Springfield, MO? For Retail Store Operations Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Springfield, MO look for? The top searched job categories for Retail Store Operations Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Retail Store Operations Manager jobs? Cities near Springfield, MO with the most Retail Store Operations Manager job openings:
Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Springfield, MO as of June 2026, with employment types broken down into 64% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,270 per year, or $20.8 per hour.
Retail Corporate Front-End Operations Manager

Retail Corporate Front-End Operations Manager

Bass Pro Shops

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 420 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Retail Corporate Front-End Operations Manager leads enterprise, Base Camp, and field initiatives that enhance operational excellence, customer experience, and business performance across retail locations. Serving as a key liaison between Corporate Leadership, Retail Operations, Information Technology, field leadership, and store teams, this role drives the development, implementation, and execution of front-end operational strategies, process improvements, and technology initiatives.
This position is responsible for optimizing checkout efficiency, customer satisfaction, labor productivity, compliance, and operational consistency. Through cross-functional collaboration, performance analysis, and project leadership, the Retail Corporate Front-End Operations Manager leads system implementations and process improvements that increase efficiency, profitability, and the overall Outfitter and customer experience.
ESSENTIAL FUNCTIONS:
  • Develop, standardize, and support front-end operational processes across retail locations to improve consistency, efficiency, compliance, and customer experience.
  • Monitor and improve checkout performance, transaction accuracy, customer service metrics, labor productivity, and overall store operational effectiveness.
  • Lead initiatives to evaluate and enhance front-end operations, customer touchpoints, processes, and procedures to reduce friction and drive productivity, profitability, and customer satisfaction.
  • Partner with store, field, and retail operations leadership to identify operational challenges, resolve escalated issues, and implement sustainable solutions that support business objectives.
  • Ensure successful execution of retail programs, promotions, operational standards, customer experience initiatives, and company-wide process improvements.
  • Lead operational and IT projects from planning through execution, including scope, timelines, budgets, resource allocation, risk management, implementation, and performance tracking.
  • Support the testing, training, deployment, adoption, and continuous improvement of retail technologies and operational systems.
  • Collaborate with cross-functional teams, including Merchandising, Supply Chain, Finance, Human Resources, Asset Protection, and Information Technology, to improve operational efficiency and support strategic initiatives.
  • Provide guidance, coaching, and operational support to store and field leadership teams to ensure effective execution and adoption of new programs, technologies, and processes.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: Bachelor's Degree in Management, Business, or equivalent experience
  • Years of experience: 5+ years of experience in Project Management and/or Retail Management required

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to facilitate meetings, lead business reviews, and deliver presentations to both large and small groups.
  • Strong written and verbal communication skills with the ability to effectively influence, present recommendations, and respond to questions from executive leadership, field management, and cross-functional stakeholders.
  • Ability to analyze business performance metrics, financial results, labor productivity, inventory trends, and operational KPIs to identify opportunities and drive measurable business outcomes.
  • Ability to interpret and apply financial, operational, legal, and technical information to support sound business decisions and organizational objectives.
  • Proficiency with Microsoft Office Suite, business intelligence and reporting tools, retail technology platforms, point-of-sale systems, inventory management applications, and other enterprise software. Ability to quickly learn, adapt to, and champion new technologies and processes.
  • Ability to collaborate, build relationships, and influence across all levels of the organization.

TRAVEL REQUIREMENTS:
  • 20% Travel Expectations

PHYSICAL REQUIREMENTS:
Regularly sits and works on a computer.
Occasionally stands and walks.
Seldom/never lifts up to 50 lbs.
INDEPENDENT JUDGEMENT:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops

What Bass Pro Shops employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply