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Retail Store Operations Manager Jobs in Springfield, MA

AT&T

Assistant Retail Store Manager

Hartford, CT

$53K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment ...

AT and T

Assistant Retail Store Manager

Manchester, CT · On-site

$53K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment ...

Michaels Stores

Retail Store Manager

West Springfield, MA · On-site

$60K - $81K/yr

Maintain Operational understanding of all store departments; cross trained, and ensures all ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

Michaels Stores

Retail Store Manager

Hadley, MA · On-site

$60K - $81K/yr

Maintain Operational understanding of all store departments; cross trained, and ensures all ... * 5+ years of retail experience, including specialized knowledge of inventory management ...

Michaels Stores, Inc.

Retail Store Manager

Russell, MA · On-site

$60K - $81K/yr

Maintain Operational understanding of all store departments; cross trained, and ensures all ... * 5+ years of retail experience, including specialized knowledge of inventory management ...

CVS Health

Operations Manager

Northampton, MA

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Springfield, MA

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

PetSmart

Retail Store Manager

Manchester, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

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All JobsRetail Store Operations Manager JobsRetail Store Operations Manager Jobs in Springfield, MA

Retail Store Operations Manager information

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How much do retail store operations manager jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for retail store operations manager in Springfield, MA is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
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Retail Store Operations Manager jobs near you
Store Manager Blufox Mobile- Vernon

Store Manager Blufox Mobile- Vernon

Blufox Mobile

Vernon, CT

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Lead. Inspire. Grow.

Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success?

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.

We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management.

Why Join Blufox Mobile?

At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers.

What We Offer

  • Competitive base salary plus performance incentives
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Training and Ongoing Leadership Development
  • Paid Vacation, Sick Time, and Personal Time Off
  • Career Advancement and Internal Promotion Opportunities
  • Modern, State-of-the-Art Retail Environment
  • Employee Stock Ownership Program (ESOP) available at select locations
  • Annual Blufox Winners Circle Trip to Mexico for top performers

Key Responsibilities

Retail Leadership & Team Management

  • Lead, coach, and develop a high-performing retail sales team
  • Recruit, interview, onboard, and train new employees
  • Foster a positive, customer-focused, and sales-driven culture
  • Conduct performance reviews, coaching sessions, and development planning

Sales & Business Growth

  • Drive store revenue and exceed sales goals
  • Monitor KPIs including sales performance, customer satisfaction, and productivity
  • Identify opportunities to increase customer acquisition and retention
  • Implement sales strategies that support company growth objectives

Customer Experience

  • Deliver exceptional customer service and create a best-in-class customer experience
  • Resolve customer concerns quickly and professionally
  • Build strong relationships with customers and the local community
  • Ensure team members maintain expert knowledge of Comcast Xfinity products and services

Operations & Store Performance

  • Manage daily store operations, scheduling, and staffing
  • Maintain inventory accuracy and merchandising standards
  • Ensure compliance with company policies and operational procedures
  • Analyze sales reports and business metrics to improve performance

Required

  • Fluent in both English and Spanish
  • Previous experience as a:
    • Retail Store Manager
    • Sales Manager
    • Wireless Retail Manager
    • Telecommunications Manager
    • Customer Service Manager
  • Strong leadership, coaching, and employee development skills
  • Proven ability to drive sales growth and achieve performance goals
  • Excellent communication and relationship-building abilities
  • Strong analytical and problem-solving skills
  • Ability to work flexible schedules, including evenings, weekends, and holidays

Preferred

  • Experience in telecommunications, wireless, internet, cable, or technology sales
  • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
  • Multi-unit retail or high-volume sales experience

Build Your Career with Blufox Mobile

If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow.

Apply today and become part of the Blufox Mobile leadership team.

Keywords

Retail Store Manager Bilingual Store Manager Sales Manager Wireless Manager Telecommunications Manager Retail Operations Manager Customer Service Manager Spanish Speaking Manager Store Leader Sales Leadership Team Development Retail Sales Comcast Xfinity Wireless Sales Business Development Performance Management Customer Experience Inventory Management Recruiting Training Coaching

Apply