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Retail Store Operations Manager Jobs in Springfield, MA

AT and T

Assistant Retail Store Manager

Manchester, CT · On-site

$53.20K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment ...

AT and T

Assistant Retail Store Manager

Hartford, CT · On-site

$53.20K - $79.80K/yr

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

Dover Saddlery

Store Manager

Manchester, CT · On-site

Our Store Managers recruit and develop staff, manage in-store product assortments and inventory ... Creating solutions for any sales and operations challenges faced by the retail store. Ensure ...

Michaels Stores

Retail Store Manager

Hadley, MA

$60.70K - $81K/yr

Maintain Operational understanding of all store departments; cross trained, and ensures all ... * 5+ years of retail experience, including specialized knowledge of inventory management ...

Framebridge

Operations Manager

Holyoke, MA · On-site

We are a consumer business operating online and in our over 40 retail stores - and growing. We ... The Operations Manager plans, develops, and leads a manufacturing team within the Framebridge ...

Michaels Stores, Inc.

Retail Store Manager

Russell, MA · On-site

$60.70K - $81K/yr

Maintain Operational understanding of all store departments; cross trained, and ensures all ... * 5+ years of retail experience, including specialized knowledge of inventory management ...

CVS Health

Store Associate

Bloomfield, CT · On-site

$15.25 - $17.50/hr

Embrace the opportunity to become a Retail Store Associate at CVS Health, where you'll deliver exceptional customer service, support store operations, and help create a welcoming environment. This ...

PetSmart

Retail Store Manager

Enfield, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

PetSmart

Retail Store Manager

Manchester, CT · On-site

$79K - $130K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

Chestnut Petroleum

Store Manager

Glastonbury, CT · On-site

$60.40K/yr

Experience in retail management, team leadership, and store operations * Strong leadership, organizational, and problem-solving skills * Experience managing labor scheduling, inventory control, and ...

PetSmart

Retail Store Manager

Springfield, MA

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Evaluates operations and seeks opportunities to continuously improve processes and services.

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How much do retail store operations manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail store operations manager in Springfield, MA is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
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What job categories do people searching Retail Store Operations Manager jobs in Springfield, MA look for? The top searched job categories for Retail Store Operations Manager jobs in Springfield, MA are:
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Retail Store Operations Manager jobs near you
Assistant Retail Store Manager

Assistant Retail Store Manager

AT and T

Manchester, CT • On-site

$53.20K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 696 frontline employees who took The Breakroom Quiz

41st of 76 rated telecommunications companies

Job description

Take the lead at the center of where it all happens - our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career.
In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping meet and exceed sales objectives, you'll ensure that customers receive an extraordinary experience with our products and services. And you won't be in this alone. We offer the best-in-class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Our most successful Assistant Store Managers have:
  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.

Additional requirements include:
  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative, striving, and creating results

Our Assistant Retail Store Managers earn between $53,200 and 79,800 in annual salaries, plus $18,000 in commissions if all sales goals are met. Not to mention all the other amazing rewards that come with working at AT&T. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available, but it is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available), and AT&T phone

Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
Weekly Hours:
40
Time Type:
Regular
Location:
USA:CT:Manchester:194 Buckland Hills Dr:RET/RET
Salary Range:
$53,200.00 - $79,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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