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Retail Store Operations Manager Jobs in Portland, OR

Chrome Industries

Retail Store Lead

Portland, OR · On-site

$26 - $27.64/hr

Retail Store Lead Location: Portland, OR Compensation: $26.00 - $27.64 per hour Travel Required: No ... people-management responsibility, it may provide day-to-day task coordination and operational ...

PetSmart Careers

Retail Operations Manager

Vancouver, WA · On-site

$22.19 - $40.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Vancouver, WA · On-site

$22.19 - $40.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Vancouver, WA

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Vancouver, WA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Vancouver, WA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart Careers

Retail Operations Manager

Vancouver, WA · On-site

$22.19 - $40.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Vancouver, WA · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Vancouver, WA

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

T-Mobile

Retail Store Manager

Happy Valley, OR · On-site

$66K - $120K/yr

Job Overview This role manages all operations of a retail store to ensure effective customer engagement and business performance. It involves leading store employees through hiring, scheduling ...

Galls

Retail Store Manager

Portland, OR

Effectively manage both Front of House (Sales) and Back of House (Tailoring/Warehouse) operations ... Proven ability to manage all aspects of a retail operation * General Manager or Store Manager ...

Guitar Center

Retail Store Manager

Portland, OR · On-site

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): * Manage Sales team by ...

Music & Arts

Retail Store Manager

Portland, OR

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): * Manage Sales team by ...

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Retail Store Operations Manager information

See Portland, OR salary details

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$24

$37

How much do retail store operations manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for retail store operations manager in Portland, OR is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $28.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Portland, OR? For Retail Store Operations Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Portland, OR look for? The top searched job categories for Retail Store Operations Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Retail Store Operations Manager jobs? Cities near Portland, OR with the most Retail Store Operations Manager job openings:
Retail Store Operations Manager jobs near you
Retail Store Manager

Retail Store Manager

Silver Stem Fine Cannabis

Portland, OR • On-site

Full-time

Posted 7 days ago

Job description

Retail Store Manager
Location: Portland, OR 97217
Department: Retail Store
Reports To: Operations Manager
Job Type: Full-Time
FLSA: Salary, Exempt
Summary
The Silver Stem Fine Cannabis (SSFC) Retail Store Manager is responsible for leading daily retail operations while representing the Silver Stem brand and delivering an exceptional customer experience. The Store Manager is responsible for ensuring compliance, operational excellence, team development, and overall store performance.
This role provides leadership and direction to the retail team, including Lead Budtenders, Budtenders, Inventory Control Associates, and other store staff. The Store Manager ensures consistent execution of company policies, procedures, compliance requirements, and operational standards while maintaining clear communication with store teams and corporate leadership.
Essential Duties and Responsibilities
Retail Operations & Leadership
  • Oversee daily store operations and ensure the store is running efficiently and effectively.
  • Lead, coach, and develop retail employees through training, feedback, and performance management.
  • Delegate responsibilities based on team strengths and business needs.
  • Maintain a positive, professional, and compliant workplace environment.
  • Ensure exceptional customer service and resolve customer concerns professionally.
  • Enforce company policies, procedures, SOPs, and employee handbook expectations.
  • Conduct regular manager meetings, team meetings, and employee check-ins.
Cash Management
Opening Procedures
  • Prepare registers for daily operations, including ensuring adequate cash/change supplies.
  • Verify opening procedures are completed accurately and on time.

Daily Cash Operations
  • Manage cash flow and perform change runs as needed.
  • Ensure accurate cash handling procedures are followed.

Closing Procedures
  • Balance all registers and verify transaction accuracy.
  • Balance petty cash and change drawers.
  • Complete required cash logs and reporting.
  • Balance and secure the store safe.
Inventory & Compliance Management
  • Oversee all inventory procedures and ensure compliance with Oregon cannabis regulations.
  • Maintain accurate inventory records through Flowhub and METRC.
  • Complete inventory reconciliation and investigate discrepancies.
  • Ensure all cannabis products, accessories, and deliveries are received accurately.
  • Review and approve inventory adjustments and conversions.
  • Maintain accurate product information, vendor information, and product records.
  • Ensure compliance with OLCC regulations, company policies, and audit requirements.
Systems & Reporting
  • Maintain proficiency in Flowhub, METRC, payroll systems, and other company platforms.
  • Ensure authorized users and system access are properly maintained.
  • Complete required reporting, logs, and documentation accurately.
  • Maintain compliance documentation and store records.
Medical Customer Compliance
  • Ensure medical customer documentation and required records are maintained according to Oregon regulations.
  • Maintain confidentiality and protect customer information in accordance with applicable privacy requirements.
Store Standards & Compliance
  • Ensure daily, weekly, and monthly operational checklists are completed.
  • Maintain compliance binders and required documentation.
  • Complete incident reporting and follow proper escalation procedures.
  • Ensure all products are properly secured and stored.
  • Ensure opening and closing procedures are followed consistently.
Employee Management
  • Assist with hiring, onboarding, training, and development of retail employees.
  • Manage employee schedules and ensure appropriate staffing levels.
  • Monitor attendance, performance, and compliance with company expectations.
  • Provide coaching and corrective feedback when needed.
  • Submit payroll information accurately and on time.
Additional Responsibilities
  • Facilitate vendor trainings and product education sessions.
  • Participate in manager calls and operational meetings.
  • Support company initiatives and special projects.
  • Perform other duties as assigned.

Qualifications
Education
  • High school diploma or GED required.
  • College degree preferred.
Required Training & Compliance Knowledge
  • Must maintain current knowledge of Oregon cannabis laws and regulations, including OLCC requirements.
  • Must maintain compliance with METRC Oregon requirements and company SOPs.
  • Must maintain knowledge of applicable workplace policies, confidentiality requirements, and safety standards.
  • Must obtain and maintain all required cannabis worker credentials/badges before beginning employment.
Required Skills & Experience
  • Previous retail management experience required.
  • Cannabis retail management experience strongly preferred.
  • Experience working in an Oregon-licensed cannabis facility preferred.
  • Experience with cannabis compliance, inventory management, and regulatory audits preferred.
  • Experience with Flowhub, METRC, payroll systems, and retail technology platforms preferred.
  • Strong computer, mathematical, communication, problem-solving, and organizational skills.
  • Proficient in Microsoft Office programs, including Excel.
  • Strong leadership skills with the ability to coach and motivate a team.
  • Excellent attention to detail and ability to manage multiple priorities.
  • Bilingual skills a plus.
  • Positive attitude, accountability, and ability to work independently.
Preferred Skills & Experience
  • Experience managing high-volume retail operations.
  • Experience with employee training and development.
  • Experience with compliance-driven industries.
  • Strong customer service and conflict-resolution skills.
Physical and Work Requirements
  • Must be able to work in a retail environment with moderate to loud noise levels and changing conditions.
  • Must be able to stand, walk, bend, stoop, crouch, reach, and lift for extended periods.
  • Must be able to lift up to 50 lbs. with or without reasonable accommodation.
  • Must be able to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
  • May be required to work additional hours as business needs require.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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