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Retail Store Operations Manager Jobs in Basking Ridge, NJ

AT&T

Assistant Retail Store Manager

Summit, NJ

$18K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Somerset, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Harrison, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Newark, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Kearny, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Clifton, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Secaucus, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Hoboken, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Rahway, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

CVS

CVS Health - Retail Store Associate - Apply Now

Bayonne, NJ · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... store operations. Retail Store Associates are responsible for greeting customers, processing ... Manager, or Store Manager roles. Some locations may also offer attendance incentives and ...

AT and T

Bilingual Spanish Retail Store Manager

Newark, NJ · On-site

$61K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

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Retail Store Operations Manager information

See Basking Ridge, NJ salary details

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How much do retail store operations manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for retail store operations manager in Basking Ridge, NJ is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $27.50 per hour, depending on experience, location, and employer.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

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Retail Store Operations Manager jobs near you

Operations Manager, SoHo - Diesel

OTB Group

New York, NY • On-site

Full-time

Posted 27 days ago

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
Position Summary
The Operations Manager is responsible for the day-to-day operational excellence of a Diesel retail store, ensuring seamless and branded customer experience while driving efficiency across all in-store functions. This role partners closely with the Store Manager and cross-functional teams to execute operational standards, manage inventory, maintain compliance, and develop a high-performing store team. The ideal candidate is a hands-on leader who thrives in a fast-paced retail environment and leads by example on the floor. They will foster an inclusive, high-energy team culture aligned with Diesel's values and people-first philosophy.
Responsibilities
  • Oversee and manage all daily operational functions including opening and closing procedures, cash management, and store readiness.
  • Ensure consistent execution of company operational standards, visual merchandising guidelines, and brand presentation.
  • Lead the coordination of store scheduling, floor coverage, and task delegation to maximize productivity and service levels.
  • Manage the store's physical environment, including safety compliance, maintenance requests, and housekeeping standards.
  • Serve as Manager on Duty (MOD) as needed, making real-time decisions to support the business and team.
  • Oversee receiving, processing, and accurate placement of merchandise in compliance with company procedures.
  • Manage cycle counts, inventory audits, and reconciliation processes to maintain inventory accuracy.
  • Partner with Retail Operations and Store Manager to identify shrink risks and implement corrective measures.
  • Monitor and manage supply and fixture inventory levels to ensure operational continuity.
  • Recruit, onboard, and train store associates in operational processes, systems, and customer service standards.
  • Provide ongoing coaching, feedback, and performance management to support associate development and accountability.
  • Foster an inclusive, high-energy team culture aligned with Diesel's values and people-first philosophy.
  • Conduct or support performance reviews, corrective action processes, and recognition programs.
  • Champion a service culture that consistently delivers an exceptional, on-brand experience for every customer.
  • Address and resolve escalated customer concerns promptly and professionally.
  • Identify and implement opportunities to enhance the in-store experience through operational improvements.
  • Support the Store Manager in managing controllable expenses, including payroll, supplies, and shrink.
  • Monitor key operational KPIs (units per transaction, shrink rate, payroll, etc.) and drive action plans where needed.
  • Prepare and communicate operational reports, including inventory results, audit outcomes, and compliance metrics.
  • Assist in budget planning for operational needs including supplies, repairs, and store maintenance.
  • Identify and resolve any presentation or compliance issues proactively and with a sense of urgency.
  • Ensure adherence to all federal, state/provincial, and local employment laws, safety regulations, and company policies, including applicable requirements across U.S.
  • Maintain a safe work environment by enforcing safety protocols and conducting regular assessments.
  • Complete required compliance training and ensure team members are current on all mandatory trainings.
  • Ensure meticulous organization of back of house areas, stockrooms, merchandise and cash desks
  • Oversee merchandise movement including inbound, outbound, transfers and PR pulls in compliance with company procedures.
  • Develop and implement inventory management strategies to optimize stock levels, minimize stock losses and shrinkage.
  • Ensure that all IT equipment is working properly and store support tickets are opened as needed.
  • Guarantee excellent client experience in terms of hospitality.
  • Ensure proper follow up and execution of all Omnichannel activities including Ship from Store, Pick up in Store and system and supply management.
  • Oversee and manage relationships with external vendors including cleaning, HVAC and supply to ensure smooth store operations.
  • Coach and develop direct reports in areas of operations, customer service and sales support.

Qualifications
  • Minimum of 5+ years of retail operations management experience
  • Proficiency in inventory management software, SAP, Excel and knowledge of RFID system is a plus
  • Demonstrated ability to lead, develop, and hold accountable a team of 10 or more associates.
  • Strong understanding of retail inventory management, POS systems, and back-of-house operations.
  • Proven track record of executing operational initiatives and driving results in a metrics-driven environment.
  • Excellent organizational and time management skills with the ability to prioritize competing demands.
  • Strong communication skills - written, verbal, and interpersonal.
  • Proficiency in retail management systems.
  • Experience in specialty retail, outlet, or off-price retail environments.
  • Familiarity with loss prevention practices and inventory audit processes.
  • Experience managing store operations across multiple selling categories (apparel, footwear, accessories).
  • Operational Excellence - Drives consistent, high-quality execution of all store processes and standards.
  • People Leadership - Develops talent, builds team morale, and fosters accountability through clear expectations and coaching.
  • Customer Focus - Places the customer at the center of every operational decision.
  • Problem Solving - Identifies issues quickly and implements effective, practical solutions.
  • Adaptability - Thrives in a fast-paced, ever-changing retail environment and leads the team through change with clarity.
  • Integrity & Compliance - Models ethical behavior and ensures full adherence to company policies and legal requirements.
  • Full-time position requiring open availability including evenings, weekends, and holidays as dictated by the needs of the business.
  • Ability to stand for extended periods, lift up to 40 lbs., and perform physical tasks associated with retail store operations.
  • Frequent movement throughout the sales floor and stockroom.
  • Strong project management and change management skills with the ability to prioritize in a fast-paced environment.
  • Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.

Discover us @ www.diesel.com
Diesel is part of the OTB Group. For all job opportunities within OTB Group visit www.otb.net/en/otb-career/
Salary Range: $80k-$85k
#LI-VD1
#DSL
Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.
Equal Employment Opportunity:
OTB Group North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, marital or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to fostering an inclusive and diverse workplace and provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process.
Privacy policy available here: apps.otb.net/hr-gdpr/
Privacy policy available here: https://apps.otb.net/hr-gdpr/
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