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Retail Store Closing Lead information

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$10

$17

$24

How much do retail store closing lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for retail store closing lead in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Retail Store Closing Lead, and how can they be managed effectively?

A Retail Store Closing Lead often faces challenges such as managing last-minute customer needs, ensuring all closing procedures are followed accurately, and balancing inventory checks with team supervision. Effective time management and clear communication are key to handling these responsibilities. It is also important to remain detail-oriented to prevent discrepancies in cash handling and inventory, while motivating the team to maintain store standards until the end of the shift.

What is a Retail Store Closing Lead?

A Retail Store Closing Lead is a supervisory role in retail stores responsible for overseeing store operations at the end of the business day. Their duties include ensuring that all closing procedures are followed, securing cash and inventory, managing staff assignments, and making sure the store is clean and ready for the next day. They often serve as the point of contact for any issues that arise during closing and are tasked with locking up the store. This role requires strong leadership, attention to detail, and the ability to handle last-minute customer or operational issues efficiently.

What are the key skills and qualifications needed to thrive as a Retail Store Closing Lead, and why are they important?

To thrive as a Retail Store Closing Lead, you need experience in retail operations, strong organizational skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic security protocols is typically required. Leadership, attention to detail, and effective communication are essential soft skills for managing staff and ensuring smooth store closing procedures. These competencies are vital to maintain store security, accurate cash handling, and a positive team environment during closing shifts.

What is the difference between Retail Store Closing Lead vs Retail Associate?

AspectRetail Store Closing LeadRetail Associate
CredentialsHigh school diploma; training on closing proceduresHigh school diploma or equivalent
Work EnvironmentSupervises closing activities, interacts with staff and managementAssists customers, stocks shelves, performs sales tasks
Employer UsageUsed in stores with scheduled closing procedures, often in retail chainsCommon in all retail settings for daily sales

The Retail Store Closing Lead focuses on managing store closing procedures, supervising staff, and ensuring security during closing hours. In contrast, a Retail Associate handles daily sales, customer service, and stocking. While both roles require customer service skills, the Lead has additional responsibilities related to closing operations and team coordination.

More about Retail Store Closing Lead jobs
What job categories do people searching Retail Store Closing Lead jobs look for? The top searched job categories for Retail Store Closing Lead jobs are:
Retail Store Closing Lead jobs near you
Retail Store Closing Lead - Part-Time

Retail Store Closing Lead - Part-Time

Burlington Stores

Anderson, SC • On-site

$12/hr

Part-time

Medical, Retirement, PTO

Posted 3 days ago

Burlington rating

4.4

Company rating: 4.4 out of 10

Based on 913 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Store Closing Lead!
The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with Our Burlington's Core Values, utilizing the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
Responsibilities:
  • Role model for exemplary customer service behaviors. The Retail Store Closing Lead will provide a great Customer Service experience to all customers and
  • associates with a high level of professionalism
  • Engage associates, promote open communication, provide recognition and coaching in the moment
  • Touch base with each associate to establish priorities
  • Monitor the front-end experience and ensure a great first and last impression
  • Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness
  • Review daily staffing, lunch/break schedules and cashier coverage
  • Assign back-up cashier to ensure timely processing during peak periods
  • Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
  • Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them
  • Conduct AM/PM store Rallies
  • Complete closing communication for opening Manager on Duty

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $12.00 per hour - $12.00 per hour
Location 01031 - Anderson
Posting Number P1-1074486-9
Address 3797 Clemson Blvd
Zip Code 29621
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $12.00 - $12.00 per hour

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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