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Retail Store Assistant Jobs in Decatur, IL (NOW HIRING)

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Retail Store Assistant information

See Decatur, IL salary details

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How much do retail store assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail store assistant in Decatur, IL is $14.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $14.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Store Assistant, and why are they important?

To thrive as a Retail Store Assistant, you need strong customer service skills, basic math abilities, and familiarity with retail operations, often supported by a high school diploma. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving skills help you create positive customer experiences and collaborate effectively with colleagues. These skills ensure efficient store operations, satisfied customers, and contribute to overall sales success.

What are some common challenges faced by Retail Store Assistants, and how can they be managed effectively?

Retail Store Assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining inventory accuracy. Effective time management, clear communication, and a customer-focused attitude are key to overcoming these obstacles. Regular training and close collaboration with supervisors and team members can also help Retail Store Assistants stay organized and deliver excellent service, even during busy periods.

What are Retail Store Assistants?

Retail Store Assistants are customer-facing employees who help ensure the smooth operation of a retail store. Their main duties include greeting customers, assisting with product selection, restocking shelves, operating cash registers, and maintaining store cleanliness. They play a crucial role in delivering excellent customer service and supporting store management with daily tasks. Retail Store Assistants often have flexible hours, including evenings and weekends, to accommodate store needs.

Why is Gen Z struggling to get jobs?

Retail store assistants often face challenges in securing jobs due to high competition, limited entry-level positions, and evolving skill requirements such as digital literacy and customer service. Additionally, factors like changing work preferences and economic conditions can impact employment opportunities for Gen Z applicants.

What is the difference between Retail Store Assistant vs Cashier?

AspectRetail Store AssistantCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles cash and card payments
Required SkillsCustomer service, communication, organizationBasic math, attention to detail, customer service
Work EnvironmentRetail stores, flexible hours, team-basedCheckout counters, retail stores, fast-paced
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Retail Store Assistant has broader responsibilities like stocking and customer support, whereas a Cashier primarily handles transactions. Both roles require strong customer service skills and are often found working together in retail environments.

What are the most commonly searched types of Retail Store jobs in Decatur, IL? The most popular types of Retail Store jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Retail Store Assistant jobs? Cities near Decatur, IL with the most Retail Store Assistant job openings:
ASST STORE MGR in DECATUR, IL S16477

ASST STORE MGR in DECATUR, IL S16477

Dollar General

Decatur, IL

Full-time

Medical, Retirement, PTO

Posted 17 days ago


Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,431 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers


Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General.How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.


Job Details

GENERAL SUMMARY: 

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits.  The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

DUTIES and ESSENTIAL JOB FUNCTIONS: 

  • Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer’s purchase.
  • Open and close the store a minimum of two days per week.
  • Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Assist with management of the store in the Store Manager’s absence.

Qualifications

KNOWLEDGE and SKILLS:

  • Effective interpersonal, written and oral communication skills.
  • Ability to solve problems and deal with a variety of situations.
  • Good organization skills with attention to detail.
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:

  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment and six months supervisory experience preferred.

WORKING CONDITIONS:

  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.   


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New Hire Starting Pay Range: 16.10 - 16.60Qualifications:

KNOWLEDGE and SKILLS:

  • Effective interpersonal, written and oral communication skills.
  • Ability to solve problems and deal with a variety of situations.
  • Good organization skills with attention to detail.
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:

  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment and six months supervisory experience preferred.

WORKING CONDITIONS:

  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.   

Education:UNAVAILABLEEmployment Type: FULL_TIME

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US