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Retail Store Assistant Jobs in Decatur, IL (NOW HIRING)

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Retail Store Assistant information

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How much do retail store assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail store assistant in Decatur, IL is $14.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $14.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Store Assistant, and why are they important?

To thrive as a Retail Store Assistant, you need strong customer service skills, basic math abilities, and familiarity with retail operations, often supported by a high school diploma. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving skills help you create positive customer experiences and collaborate effectively with colleagues. These skills ensure efficient store operations, satisfied customers, and contribute to overall sales success.

What are some common challenges faced by Retail Store Assistants, and how can they be managed effectively?

Retail Store Assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining inventory accuracy. Effective time management, clear communication, and a customer-focused attitude are key to overcoming these obstacles. Regular training and close collaboration with supervisors and team members can also help Retail Store Assistants stay organized and deliver excellent service, even during busy periods.

What are Retail Store Assistants?

Retail Store Assistants are customer-facing employees who help ensure the smooth operation of a retail store. Their main duties include greeting customers, assisting with product selection, restocking shelves, operating cash registers, and maintaining store cleanliness. They play a crucial role in delivering excellent customer service and supporting store management with daily tasks. Retail Store Assistants often have flexible hours, including evenings and weekends, to accommodate store needs.

Why is Gen Z struggling to get jobs?

Retail store assistants often face challenges in securing jobs due to high competition, limited entry-level positions, and evolving skill requirements such as digital literacy and customer service. Additionally, factors like changing work preferences and economic conditions can impact employment opportunities for Gen Z applicants.

What is the difference between Retail Store Assistant vs Cashier?

AspectRetail Store AssistantCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles cash and card payments
Required SkillsCustomer service, communication, organizationBasic math, attention to detail, customer service
Work EnvironmentRetail stores, flexible hours, team-basedCheckout counters, retail stores, fast-paced
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Retail Store Assistant has broader responsibilities like stocking and customer support, whereas a Cashier primarily handles transactions. Both roles require strong customer service skills and are often found working together in retail environments.

What are the most commonly searched types of Retail Store jobs in Decatur, IL? The most popular types of Retail Store jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Retail Store Assistant jobs? Cities near Decatur, IL with the most Retail Store Assistant job openings:
Retail Store Assistant jobs near you
Store Management - Hickory Point Mall, Forsyth, IL

Store Management - Hickory Point Mall, Forsyth, IL

Finish Line, Inc.

Forsyth, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.
Position Title(s): Assistant Store Manager and Supervisor
Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth.
Why Join Us?
  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
  • Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
  • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:
  • Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
  • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
  • Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
  • Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
  • Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
  • Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
  • Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
  • Additional duties and projects as required.

Qualifications:
  • Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
  • Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
  • Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
  • Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
  • Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:
  • Assistant Store Manager
    • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
    • Minimum standard work week of 5 days.
    • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to -School).
  • Supervisor
    • Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
    • Requires a minimum of 5 days of availability.
    • Minimum standard of a 30 hour work week.
  • All Management
    • Availability on weekends and holidays.
    • Punctuality and regular attendance consistent with the company's policies are required for the position.
    • Must have reliable transportation.
    • Must speak English clearly in order to converse with customers and effectively supervise staff.
    • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
    • May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands:
  • Requires prolonged standing approximately five to 14 hours per day.
  • During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 - 25 lbs regularly. In certain circumstances, weights may be higher.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

Education:
  • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older.
Compensation:
Assistant Manager pay range: $17.38 - $20.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $17.00 - $17.00 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

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