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Retail Store Associate Jobs in Decatur, IL (NOW HIRING)

Ross Stores

Retail Associate

Forsyth, IL · On-site

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores, Inc

Retail Associate

Forsyth, IL

$13.75 - $16/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ...

Ross Stores

Retail Associate

Forsyth, IL

$13.75 - $16/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Forsyth, IL

$13.75 - $16/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

CVS Health

Store Associate

Decatur, IL

$14.75 - $17/hr

Embrace the opportunity to become a Store Associate at CVS Health and make a difference in your community. Deliver exceptional customer service, support store operations, and help customers access ...

PetSmart Careers

Retail Store Manager

Forsyth, IL · On-site

$67K - $115K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store ...

PetSmart

Retail Store Manager

Forsyth, IL · On-site

$67K - $115K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store ...

PetSmart

Retail Store Manager

Forsyth, IL · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store ...

PetSmart

Retail Store Manager

Forsyth, IL

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store ...

PetSmart

Retail Store Manager

Forsyth, IL

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store ...

PetSmart Careers

Retail Store Manager

Forsyth, IL

$67K - $115K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Associate discounts * Career pathing * Development opportunities Job Summary PetSmart's Store ...

TJX Companies

Store Cleaning Associate

Forsyth, IL · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ...

Tjx

Store Cleaning Associate

Forsyth, IL · On-site

$15 - $15.50/hr

Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ ... Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ...

Spar Group

Retail Store Stocking Associate

Clinton, IL

$16 - $17/hr

Retail Merchandiser Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule. This flexible environment is created by the clients we ...

Spar Group

Retail Store Stocking Associate

Lincoln, IL

$16 - $17/hr

Retail Merchandiser Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule. This flexible environment is created by the clients we ...

Spar Group

Retail Store Stocking Associate

Decatur, IL

$17 - $19/hr

Retail Merchandiser Come join SFS as a Retail Merchandiser independent contractor and enjoy all the benefits of creating your own schedule. This flexible environment is created by the clients we ...

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How much do retail store associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail store associate in Decatur, IL is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Store Associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Attention to detail, effective communication, and a positive attitude are standout soft skills in this role. These qualities are essential for delivering excellent customer experiences, ensuring accurate transactions, and maintaining efficient store operations.

How does a Retail Store Associate typically contribute to team goals and customer satisfaction on a daily basis?

Retail Store Associates play a vital role in supporting team goals by collaborating closely with colleagues to maintain store organization, restock merchandise, and ensure accurate pricing. On a daily basis, they interact directly with customers, assist with product selection, resolve concerns, and help create a positive shopping experience. Associates often work together to meet sales targets, complete inventory tasks, and uphold store policies, all of which directly impact customer satisfaction and the overall success of the store.

What are Retail Store Associates?

Retail Store Associates are employees who assist customers in a retail environment. Their responsibilities typically include greeting shoppers, helping them find products, answering questions, restocking shelves, operating cash registers, and maintaining a clean and organized store. They play a key role in providing a positive shopping experience and ensuring customer satisfaction. Retail Store Associates may also handle returns, process payments, and assist with inventory management.

What is the difference between Retail Store Associate vs Cashier?

AspectRetail Store AssociateCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles payments, issues receipts
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Work EnvironmentRetail store, various departmentsCheckout counters, retail store
Common CertificationsNone typically requiredNone typically required

While both roles are essential in retail, a Retail Store Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily handles transactions at the checkout. Both positions require strong customer service skills and are commonly found in retail environments.

What are the most commonly searched types of Retail Store jobs in Decatur, IL? The most popular types of Retail Store jobs in Decatur, IL are:
What are popular job titles related to Retail Store Associate jobs in Decatur, IL? For Retail Store Associate jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Retail Store Associate jobs in Decatur, IL look for? The top searched job categories for Retail Store Associate jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Retail Store Associate jobs? Cities near Decatur, IL with the most Retail Store Associate job openings:
Retail Store Associate jobs near you
Infographic showing various Retail Store Associate job openings in Decatur, IL as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,823 per year, or $15.3 per hour.
Retail Associate

Retail Associate

Ross Stores

Forsyth, IL • On-site

$13.75 - $16/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

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